NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,364 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,364 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rapid delivery. Great service, thank you!”

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Posted 2 years ago

“Great products, fast service and their blogs on shoes are excellent. These I find very helpful when deciding which shoe to buy next.”

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Posted 2 years ago

“As always, great advice and service.”

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Posted 2 years ago

“Thank you very much for the great advice over the phone - ordered the Topo mtn runner 3 for my wide feet as advised. Comfiest shoe out of the box I've ever tried and already tested on rough trail - superb. Cheers!”

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Posted 2 years ago

“Item delivered quickly and exactly as ordered.”

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Posted 2 years ago

“Did what it said on the can”

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Posted 2 years ago

“Have visited them both in store and ordered and online and am really happy with the service I received both times, in store the staff are knowledgeable and helpful about what different shoes offer and if they would suit your running style. Online the order was dispatched and delivered quickly.”

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Posted 2 years ago

“Excellent service, did exactly what it said on the tin. Highly recommend”

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Posted 2 years ago

“First class service,very competitive prices,rapid delivery.Well done!”

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Posted 2 years ago

“Perfect shoes, loved the choices you had, delivery was quicker than expected”

NorthernRunner.com 5 star review on 3rd May 2024

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Posted 2 years ago

“Swift delivery, happy with HOKA trainers.”

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Posted 2 years ago

“I love my saucony shoes. Great price and very comfortable. Excellent service from Northern Runner”

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Posted 2 years ago

“Speedy delivery, thanks”

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Posted 2 years ago

“Excellent service. Shoes arrived really quickly.”

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Posted 2 years ago

“Very happy with my new Altra Torin 7s, which arrived within 3 days!”

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Posted 2 years ago

“Very happy! Only stockist I could find which catered for my extra-wide feet. Order arrived promptly. Wouldn’t hesitate to recommend.”

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Posted 2 years ago

“Bought Hoka Aria 6 for my mum who has Plantar fasciitis and is on her feet all day. She could instantly feel a difference wearing these and loves them. Very fast delivery and excellent sale price.”

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Posted 2 years ago

“Recently bought a pair of the Altra Provision 8 from Northern Runner won’t shop anywhere else for my running shoes. Great advice from Chris. Ordering was easy online and fast no fuss delivery. Highly recommended!!!!”

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Posted 2 years ago

“Great service and the HOKA Clifton are amazingly comfy!”

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Posted 2 years ago

“Quick delivery”

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Posted 2 years ago

NorthernRunner.com is rated 4.9 based on 15,364 reviews