NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,350 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,350 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely company to deal with, efficient and helpful.”

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Posted 2 years ago

“Great selection and options. Fast delivery”

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Posted 2 years ago

“I am very happy with the service I received . The order arrived very quickly. I had to return a pair of shoes due to being rather wide for me. But I had no problem in returning them and reordering a smaller size.”

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Posted 2 years ago

“Order arrived promptly and was well packaged.”

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Posted 2 years ago

“Good service, quick delivery. The comprehensive reviews of different brands and models was a real help when deciding what shoes to buy.”

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Posted 2 years ago

“Fast service - great prices - no complaints! :)”

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Posted 2 years ago

“Rapid delivery. Great service, thank you!”

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Posted 2 years ago

“Great products, fast service and their blogs on shoes are excellent. These I find very helpful when deciding which shoe to buy next.”

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Posted 2 years ago

“As always, great advice and service.”

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Posted 2 years ago

“Thank you very much for the great advice over the phone - ordered the Topo mtn runner 3 for my wide feet as advised. Comfiest shoe out of the box I've ever tried and already tested on rough trail - superb. Cheers!”

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Posted 2 years ago

“Item delivered quickly and exactly as ordered.”

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Posted 2 years ago

“Did what it said on the can”

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Posted 2 years ago

“Have visited them both in store and ordered and online and am really happy with the service I received both times, in store the staff are knowledgeable and helpful about what different shoes offer and if they would suit your running style. Online the order was dispatched and delivered quickly.”

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Posted 2 years ago

“Excellent service, did exactly what it said on the tin. Highly recommend”

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Posted 2 years ago

“First class service,very competitive prices,rapid delivery.Well done!”

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Posted 2 years ago

“Perfect shoes, loved the choices you had, delivery was quicker than expected”

NorthernRunner.com 5 star review on 3rd May 2024

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Posted 2 years ago

“Swift delivery, happy with HOKA trainers.”

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Posted 2 years ago

“I love my saucony shoes. Great price and very comfortable. Excellent service from Northern Runner”

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Posted 2 years ago

“Speedy delivery, thanks”

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Posted 2 years ago

“Excellent service. Shoes arrived really quickly.”

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Posted 2 years ago

NorthernRunner.com is rated 4.9 based on 15,350 reviews