NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,564 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,564 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks for stocking wide sizes which can be hard to find. Order delivered promptly and correctly. Happy customer.”

Helpful Report

Posted 4 months ago

“Bought a pair of running trainers. Price was good, postage was quick and everything went to plan. Simples, well done and thank you. Any chance you lovely people could work on HS2, fix some potholes or even run the government?”

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Posted 4 months ago

“Excellent service , very satisfied with my trainers, arrived within 3 days of ordering,I would definitely recommend NorthernRunner thank you .”

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Posted 4 months ago

“Ordered online, item arrived quickly.”

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Posted 4 months ago

“Superb online shopping experience, Web site easy to use, great selection of products and very quick delivery. Would definitely recommend and will be using them again.”

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Posted 4 months ago

“I can not fault the service from Northrunner. I ordered a pair of Noka trainers online which arrived two days later. Unfortunately they didn't fit. I posted them back. Unfortunately again, they didn't have the size I required, so they refunded my money on the same day. Fantastic service, thank you.”

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Posted 4 months ago

“Shoes arrived swiftly and looking forward to getting out in them.”

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Posted 4 months ago

“Excellent! Extremely quick and perfect delivery. Thanks Northern runner!”

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Posted 4 months ago

“Fab service. Quick delivery”

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Posted 4 months ago

“I very very rarely write a review. But Northern Runner really impressed me. The shoes arrived on schedule. Ordered two pair of Altras (LIVE SAVING SHOES!!!). I meant to keep the black ones, but went with the colour, that looked unappealing online, but were nice in real life -- don't take my word for it. My 24 year-old son approved, as did all my pals. The return was super fast -- I think the refund came 3 days after sending it. Never had such quick response from a seller before. All in all, they have my favourite shoes -- the only ones I can wear, given my foot shape. One tiny wish: I wear a size 44, which are available in men's shoes but not is women's. Not too much of an issue, but who knows? Maybe one day I will wear lilac ...”

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Posted 4 months ago

“Excellent service as always.”

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Posted 4 months ago

“Excellent service and excellent shoes. I bought the Altra King MT trail running shoes, they arrived exactly as expected and I could not be happier with the shoes or the shopping experience with Northern Runner. Due to work commitments I would have liked to be able to pick up in store instead of having them delivered but I do not believe this is currently possible.”

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Posted 4 months ago

“Great thankyou”

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Posted 4 months ago

“Great stock of trail shoes in a variety of styles, drops, widths etc. Quick delivery and always helpful service.”

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Posted 4 months ago

“Goods despatched very quickly after order placed”

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Posted 4 months ago

“I had to return my shoes because they were too big, but the return process was smooth and the service was 10/10.”

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Posted 4 months ago

“I ordered some Injinji toe sock liners which are absolutely brilliant. They were a competitive price, with free postage, and arrived very quickly so extremely happy with both my purchase and NorthernRunner. Highly recommended.”

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Posted 4 months ago

“Brilliant service and quick answer to mt email enquiry”

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Posted 4 months ago

“Order arrived less than 48 hours after ordering and was exactly as expected. Thank you.”

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Posted 4 months ago

“Really impressed. Best price I could find for what I was looking for, free postage (which I hasten to add Inov8 were not offering for the same item direct from them), packed and delivered quickly. Would happily use again if they were stocking what I wanted.”

Helpful Report

Posted 4 months ago

NorthernRunner.com is rated 4.9 based on 15,564 reviews