NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,399 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,399 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 13th October 2026

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices, easy to use website, lots of updates regarding delivery. Obviously, the products are good!”

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Posted 4 months ago

“Great price, easy to navigate website, speedy delivery - super comfortable Brookes Ghost Air Max”

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Posted 4 months ago

“Good value and arrived quickly”

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Posted 4 months ago

“Great trainers and fast delivery also. Definitely recommend. Thanks!”

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Posted 4 months ago

“Quick delivery and great trainers!”

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Posted 4 months ago

“Very efficient and a good price”

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Posted 4 months ago

“Shoes arrived promptly and safely. Very happy with the speed of delivery, packaging and communications. Thanks!”

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Posted 4 months ago

“Ordered new running shoes, great price, super easy to order and arrived quicker than the expected delivery date. Very happy with everything, will order from NorthernRunner again in future!”

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Posted 4 months ago

“Quick delivery and fabulous shoes . No complaints at all . I love my new HOKA shoes . Fourth pair 🥰”

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Posted 4 months ago

“Fast delivery , great shoes , great price”

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Posted 4 months ago

“Good communication and quick delivery. Thankyou”

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Posted 4 months ago

“I ordered my trail shoes from the Northern Runner website for a good price. They had the wide fit I needed which were hard to find in stock elsewhere. They had a good video showing the shoes which I found helpful when ordering online. Delivery was quick! Very happy with the service and product.”

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Posted 4 months ago

“Couldn’t be happier. My initial order had to be sent back as ever so slightly too small for me, exchange process for the next size up was quick and efficient. Will use again.”

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Posted 4 months ago

“Ordering process was slick. Delivery fast and as described. Exactly the shoes I wanted at a decent price”

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Posted 4 months ago

“Ordered a pair of Brooks Cascadia 19 on a Monday and received them on Wednesday of the same week. Fast efficient and very helpful”

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Posted 4 months ago

“I shopped for the best price and found this company. The service was great. I would use this company again without hesitation. 😊”

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Posted 4 months ago

“Just ran 50 miles in my Injinji toe socks and not a single blister! Arrived really quickly, website easy to navigate, great prices and kept well informed on expected delivery times.”

NorthernRunner.com 5 star review on 8th June 2026

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Posted 4 months ago

“Fast delivery and fuss- free return. Would highly recommend.”

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Posted 4 months ago

“Ordered some Brooks trainers in the sale. They had the wide-foot version available, and the trainers arrived in really good time.”

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Posted 4 months ago

“This was my first time purchasing from NorthernRunner. I had been recommended a certain trainer brand for foot problems - NorthernRunner had the exact trainer I needed in various colourways, and at a great price. Delivery updates and communication were excellent and I had no issues whatsoever. Highly recommended!”

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Posted 4 months ago

NorthernRunner.com is rated 4.9 based on 16,399 reviews