Panda London Reviews

Name: Panda London
Rating: 4.84

4.8 Rating 9,866 Reviews

97 %

of reviewers recommend Panda London

4.8

Based on 9,866 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 23rd November 2025

Panda London 5 star review on 28th June 2025

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I get a good night's sleep.”

Helpful Report

“I have just purchased another memory foam topper. The previous one only lasted 5 years. It lost the comfortable sleeping foam, I couldn't get a good night's sleep it just felt flat and it started to make me sweat at night. I don't normally sweat. I didn't know it had a 10 year guarantee. So I never registered it. But I have with this new one. I have just seen that you can purchase Bamboo Topper Cover, so I will be buying an extra 5 of our beds. As we have Panda duvets, Panda duvet covers, Panda pillows for all 5 beds. We have the 4.5 tog for the kids. They should do the same for the adults, as the 10.5 tog gets a bit too hot in summer we find. The older style the straps eventually snapped or they weren't big enough for a thicker mattresses. But the newer version, is a lot better. Starting with the new adjustable straps to fit any size mattress. I have this on top of the hybrid mattress. Why because the mattress memory foam on top isn't thick enough, and you can feel the springs underneath. So the topper just gives this more comfort.”

Helpful Report

Hello Karl, Thank you for this lovely review! We're thrilled you enjoyed your first topper for 5 years and love the new adjustable straps on your latest one. While we strive for long-lasting comfort, feedback about flattening and heat is valuable. Thanks for filling your house with Panda goodness – from duvets and toppers to pillows for all five beds! Sweet dreams, Panda Team

“Excellent comfort and a much better night's sleep than expected.”

Helpful Report

Hello there, Thank you for the review! We're thrilled to hear your Panda product exceeded expectations! Excellent comfort and a better night's sleep than anticipated – that's music to our ears. Sweet dreams, Panda Team

“Made a new mattress that was a little firm very comfortable. Would recommend.”

Helpful Report

“Best sleep I have had in a long time firm comfy not much more i can say worth the investment no more cheap store bought pillows for me”

Helpful Report

“Money well spend very happy with that purchase”

Helpful Report

Hello Lukasz, Thank you for the review! We're delighted you feel your Panda purchase was money well spent! Happy customers are what make it all worthwhile! Sweet dreams, Panda Team

“Quality product for a good for value price”

Helpful Report

“What fantastic service from start to finish and the topper is like sleeping on a big fluffy cloud”

Helpful Report

Hello there, Thank you for the review! We're thrilled to hear you had a fantastic experience from the moment you ordered to finally snuggling into your topper! Cloud-like comfort is exactly what we strive for with our Panda toppers. Thank you for mentioning the exceptional service – that means a lot to us. Sweet dreams, Panda Team

“Bought from wayfair, so far so good.”

Helpful Report

“Mattress topper arrived speedily. Looking forward to using it on my bed.”

Helpful Report

“Better sleep not to much pain when waking up am a arthritis suffer”

Helpful Report

Hello there, Thank you for sharing your experience! We're so happy your Panda product is helping you manage your arthritis pain and get a better night's sleep! Sweet dreams, Panda Team

“It is a very good product. The delivery was super quick and we are delighted to have a 10 year guarantee.”

Helpful Report

“Great product”

Helpful Report

“Very good customer service with prompt delivery”

Helpful Report

Hello, Thank you for your feedback! We strive to provide both exceptional customer service and prompt delivery to ensure a smooth experience from start to finish. Sweet dreams, Panda Team

“Good fast service.”

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“Perfect product”

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“good good good”

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“Very easy ordering system with free next day delivery.”

Helpful Report

Hi Kevin, Thank you for the review! We're thrilled you found ordering a Panda product a breeze! Free next-day delivery is just one way we try to make getting a good night's sleep as easy as possible. Sweet dreams, Panda Team

“Good product”

Helpful Report

“Fast delivery. Just waiting to try once it expands. Feels very comfortable.”

Helpful Report

Panda London is rated 4.8 based on 9,866 reviews