Panda London Reviews

Name: Panda London
Rating: 4.84

4.8 Rating 9,867 Reviews

97 %

of reviewers recommend Panda London

4.8

Based on 9,867 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 23rd November 2025

Panda London 5 star review on 28th June 2025

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery. Just waiting to try once it expands. Feels very comfortable.”

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“Mattress topper delivered yesterday and it’s already so cozy !”

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Hello there, Thank you for your review! That sounds fantastic! We're so happy you're already enjoying cozy comfort with your new Panda topper. Sweet dreams, Panda Team

“Was sent matress topper as birthday gift, very pleased with it.”

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“Arrived safely and well package, easy to follow instructions. Leaving topper out to expand. Very comfortable and enjoying good night sleeps.”

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“As soon as I put it on my bed I knew it would make a difference. Soft to touch, stops the bones from aching.”

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Hi Donna, Thank you for the review! We love that you felt the difference right away! A soft touch and pressure relief for achy bones - that's what Panda products are all about. Sweet dreams, Panda Team

“Very comfortable”

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“Product is amazing....like a marshmallow, but you do not 9verheat. Definitely recommend.”

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“Fast delivery. Excellent product; very comfortable.”

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“The website and telephone help-line were both good to excellent, so was the quick arrival of the mattress topper. It solved the problem of a new too-firm mattress as I needed it to. However I should have been glad to get something with a bit more resistance although the video demonstration was the give-away; I found it hard to believe that anyone would want anything so squishy. Having since read the cleaning instructions, which are a bit daunting, as well as wanting more resistance I have now introduced a double cotton duvet cover between the topper and my sheet and that works pretty well, well enough for me not to return the topper. In due course, when the mattress beds in properly, I am hoping to do without the topper at all. I find it comfortable in warmer weather.”

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“Transitioning from a standard memory foam pillow to a panda memory foam pillow was abit hard as it went from sturdy to very soft but it’s been a week and I’m getting used to it now! Very nice sleep and neck feels good too.”

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Hello there, Thank you for the feedback! We understand the adjustment period for switching from a firm to a soft pillow! It's great to hear you're getting used to your Panda pillow and enjoying comfortable sleep with good neck support. Sweet dreams, Panda Team

“Will let you know when I have slept on my new Topper but so far no problems”

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“Wow what a difference this topper has made, feels like your sleeping on a cloud 💤”

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Hi Scott, Thank you for this lovely review! We're thrilled to hear your Panda topper feels like sleeping on a cloud! A comfortable and luxurious sleep experience is what we strive for. Sweet dreams, Panda Team

“Very efficient service, from order to delivery.”

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“The complete and perfect solution to our newish mattress which we found a little too firm, especially since one of us has lost weight”

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“Bought a new mattress years ago and had a bad back ever since. Was reluctant to buy a new mattress as I might end up in exactly the same position and mattresses are expensive. After some research I decided to go for the panda mattress topper. I've never looked back. No more back ache and lovely and comfortable. Should have bought this year's ago. I'm one happy bunny 😀”

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Hello there, Thank you for this feedback! We're so happy your Panda topper solved your back pain after years of discomfort! Understanding your hesitation about a new mattress, we're thrilled the topper provided a solution without the same investment. Sweet dreams, Panda Team

“Excellent quality and excellent value”

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“Just put our Panda mattress topper on a single bed in our holiday home and wow what a difference it makes, I would highly recommend this product.”

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Hello Karan, Thank you for the review! We love hearing how Panda toppers transform sleep experiences, even in holiday homes! Sweet dreams, Panda Team

“Very sceptical about the benefit of this expensive topper. However being forced to sleep in our guest bed for a few weeks I wondered how our guests managed without complaint. So hard and uncomfortable. This Panda topper was amazing! Immediately a really good night's sleep. Only one slight drawback...the friction between the covering sheet and the topper cover means it's hard to get the sheet crease-free.”

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“Love this pillow. It’s not too hard (like I found an expensive one beginning with T) yet it’s not too soft. It’s cool. I love the little panda face on all your products, instantly know it’s a panda product. See you way after 10 years before I need to get a replacement 🤞🏼”

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“The Mattress Topper is fabulous. We have an old bumpy mattress and it's managed to make it feel like a new mattress, highly recommend.”

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Panda London is rated 4.8 based on 9,867 reviews