Panda London Reviews

Name: Panda London
Rating: 4.84

4.8 Rating 9,867 Reviews

97 %

of reviewers recommend Panda London

4.8

Based on 9,867 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 23rd November 2025

Panda London 5 star review on 28th June 2025

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got the topper had 4 nights on it and so far all great... 👍”

Helpful Report

Hello there, Thank you for the review! That's great to hear! It's always exciting to get those first few nights of sleep on a new topper. We hope the comfort and quality continue to impress you. Please let us know if you have any questions or need further assistance. Sweet dreams, Panda Team

“Very happy”

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“Panda delivery was excellent and the delivery was prompt.”

Helpful Report

Hello there, Thank you for this review! We're glad you had a positive experience with our delivery service. Prompt and efficient delivery is important to us, and we're happy to hear it meets your expectations. Sweet dreams, Panda Team

“My special thanks to Dusan, customer support who was very efficient, prompt in dealing with an issue with the return of my first shipped topper, delivery of replacement and price match. It will be used for the first time tonight and am looking forward to a good nights sleep! First class customer service Panda!”

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“most comfortable sleep I have ever had so soft ,keeps you cool like heaven sleeping on feathers and stays in place well . I would rate ten if I could .great delivery and very happy thank you”

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“Panda London have been extremely efficient. Keeping me informed re:- my order and then a very fast delivery, My bed topper was excellent value for money and it was cheaper buying it directly from their site than buying it through a different outlet/ company. I am exceedingly impressed.”

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“So far very pleased with mattress topper.”

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“Super comfy, reduced neck and shoulder pain”

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“Bought the hybrid memory foam pillow from Amazon during the Amazon 2 day event on 16-17 July 2024. Used for two days now and getting a great sleep. Will see how I get on over the next 6 months to a year.”

Helpful Report

Hello there, Thanks for the review! It's wonderful that you're already enjoying better sleep with your new pillow. We appreciate you taking the time to share your initial impressions. We hope your sleep continues to improve over the next few months. If you have any questions or feedback, please don't hesitate to reach out. Sweet dreams, Panda Team

“Excellent Product”

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“Quick and easy 5 star’s”

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“Very pleased no issues thus far”

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“I'm really impressed with how fast the delivery was and the instructions given. I have just put the mattress topper on my bed and can feel the quality already! I purchased the pillows a few years ago and they're excellent so can't wait for a great night's sleep tonight! Customer service seems brilliant too!”

Helpful Report

Hello there, Thanks for the review! It's great that you're a returning customer and love our pillows too! We're confident you'll enjoy a wonderful night's sleep. Thank you for your kind words about our customer service as well. We look forward to hearing about your experience with the topper! Sweet dreams, Panda Team

“Excellent quality”

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“These toppers are amazing, this is my second and would not hesitate purchasing another”

Helpful Report

Hello there, Thank you for the feedback! That's a fantastic endorsement! It's wonderful to hear that you're a repeat customer and absolutely love your Panda mattress toppers. Sweet dreams, Panda Team

“Excellent worth every penny”

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“I don’t normally spend over £100 on a topper but after reading the reviews I decided to give it a go. Omg the first night I slept on it I got 8 hours sleep, I only normally sleep 4-5 hours cos I have osteoarthritis and have hip, shoulder and leg pains. I work part time and am normally struggling to settle down and sleep cos of the pain and constantly tossing and turning to get comfortable but this topper hugged all my body and I’ve never slept so soundly. So glad I bought this ❤️”

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“Fast delivery pleased with item at the moment”

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“Quick delivery, yet to use but it looks like good quality and was highly recommended. Looking forward to trying it out in my campervan.”

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“Quick delivery not yet used”

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Panda London is rated 4.8 based on 9,867 reviews