Millbry Hill Reviews

Name: Millbry Hill
Address: Mount Pleasant Way, Stokesley Business Park, North Yorkshire, Mount Pleasant Way, Stokesley Business Park, North Yorkshire, North Yorkshire
Rating: 4.72

4.7 Rating 4,748 Reviews

92 %

of reviewers recommend Millbry Hill

4.7

Based on 4,748 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Millbry Hill Review From Dog

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Millbry Hill 5 star review on 8th May 2025

438

Anonymous

Anonymous // 01/01/2019

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“Thank you for being so easy to deal with and providing a straight forward, uncomplicated service with delivery straight to my front door.”

Helpful Report

“I ordered a pair of breeches for my boyfriends birthday and he wore them for two days riding out and they ripped”

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Hi Abbie, Im sorry to hear your boyfriends breeches ripped. If you want to take a picture of the fault and email it to sales@millbryhill.co.uk we are more than happy to help. Kind Regards, Laura @ Millbry Hill

“Good service and great product. The wild birds love it!”

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“Very poor service - I was posted the wrong rug, then I was inconvenienced to have to return this rug before the correct rug could be sent ...only to be refunded rather than the correct rug posted! Hardly a hassle free purchase! No compensation for any of the hassle and my time in emails, on the phone or packaging the wrong rug and queuing in the post office! Not to mention the delay waiting of the rug I ordered to arrive! Very poorly handled.”

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“Super quality, sorry delivery and great communication.”

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“Good service, great ítem, good delivery ,will use Millbry Hill again.”

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“Great service”

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“Love the website and content and was kept up to date with delivery date by emails but all is let down by delivery costs. I brought an item that was too large cost £4.99 for p&p to return item will cost another £4.99 to reorder will cost another £4.99 nearly £15 all in so ‘discounts’ are a mockery. I’m not risking ordering another size in case that is also unsuitable and needs returning! The order email clearly states free collection so I’m very confused???”

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“Very quick excellent service”

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“Easy site to navigate and excellent communication. Item arrived quickly and as described. Would definitely use again and recommend to friends.”

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“I was very pleased with the speed which my parcel arrived. The quality of the bird seed is good and I’m sure I will be reordering from Millbry Hill again”

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“Easy to order and reliable , quick delivery.”

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“Unfortunately the delivery took too long and i had to buy product because i needed it sooner may be due to covid”

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“D3lighted with my joules wellies and the delivery came early..even better”

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“I was able to purchase the dog food which I needed very easily on their website, and the purchase arrived by FedEx, a day earlier than first advised, but the carrier was able to leave the parcel by my door 6 days following placing the order even though I was not in at the time. Hence everything went very smoothly, thank you.”

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“Courteous communication, prompt delivery of nicely packaged parcel. The jacket is fabulous!”

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“Very pleased with my tweed jacket, thank you”

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“Parcel delivered as ordered and well ahead of expected delivery date. This was important as it was a present for my wife's birthday! Many thanks! :)”

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“Excellent range of products at a competitive price! Will be ordering from here for all future orders”

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“Communication was good, all delivered intact and as promised. Delivery took a while and arrived in three parts despite Being the same product but I had been told it would so my expectations were managed. I would certainly shop with Millbry Hill again”

Helpful Report

Millbry Hill is rated 4.7 based on 4,748 reviews