Millbry Hill Reviews

Name: Millbry Hill
Address: Union Mill, 1D Leven Mews, Stokesley, North Yorkshire
Rating: 4.73

4.7 Rating 5,012 Reviews

93 %

of reviewers recommend Millbry Hill

4.7

Based on 5,012 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Millbry Hill 5 star review on 20th July 2026

440

Anonymous

Anonymous // 01/01/2019

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“I purchased a faulty set of clippers which I returned. I had a tracking number and knew clippers were with company. No reply for several days. I complained. Fullsome apologies and ass urn that new clippers would be with them last Saturday and sent to me fastest possible thereafter. No further communication, no e-mail to say on way, no email, text or message to update me. They have my money, I have nothing but frustration.”

Helpful Report

Hi June, Thanks for taking the time to leave a review. I can confirm that this has been resolved and you have received a full refund. We apologise for the delay in this, we had been looking to source you a brand new pair. Sincere apologies, Millbry Hill.

“Very happy with the product and the service provided - thank you.”

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“Quick service, good communication and very pretty scarves.”

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“These guys are always very easy to deal with, quick efficient service.”

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“Quick service, good communication and very pretty scarves.”

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“Quick service, good communication and very pretty scarves.”

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“Very pleased with my purchases, excellent delivery and kept informed of delivery date. Items well packaged. Happy customer..”

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“great selection of items reasonable pricing -always a good chance of bagging a bargain. fast and reliable delivery!”

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“Excellent company, first time I have ordered from them, & it won't be the last. Prompt dispatch and kept updated with progress.”

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“Very good service easy purchase will use again thanks”

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“V good service .Thank you 😊”

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“Good service good product and fast delivery”

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“The fleece arrived on time and is a good quality.”

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“Easy to order, speedy to deliver”

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“Ordered 2 items, one turned up. Was told the delivery driver had left it in the depot and would receive the next day. Then received a new order confirmation and delivery date, which means the missing parcel hadn’t been sent out with the first parcel at all, so I was lied to. Had to wait a further three days for second parcel to arrive. Other than that the items were good, fairly priced.”

Helpful Report

Hi Debra, Thank you for taking the time to leave a review. I can confirm 110% that both of your items were dispatched on the same day. As per our conversation with you prior to this review, the couriers are extremely busy, busier than christmas and occasionally they will accidentally leave behind part of a customers consignment due to the sheer volume of parcels that leave through their system. You can see via the tracking on your order that both items were in the system the whole time and its not possible that we had sent this at a later date. We are glad that you received your order finally and we are sorry there was a slight delay on the driver eventually getting the second part to you. Sincere apologies, Millbry Hill

“Great service speedy delivery no complaints.”

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“Easy to order on web site, good choice of products. Reasonable postage charges with quick delivery. Very Happy Customer.”

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“Excellent product range prompt delivery”

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“Thank you great price for my horses new rug easy ordering and prompt delivery, what’s not to like! Great.”

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“The fleece arrived on time and is a good quality.”

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Millbry Hill is rated 4.7 based on 5,012 reviews