Millbry Hill Reviews

Name: Millbry Hill
Address: Union Mill, 1D Leven Mews, Stokesley, North Yorkshire
Rating: 4.73

4.7 Rating 5,284 Reviews

93 %

of reviewers recommend Millbry Hill

4.7

Based on 5,284 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Millbry Hill 5 star review on 18th August 2026

441

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love this company, easy to order and always arrives when it is due to arrive.”

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“very bad delivery and too expensive for delivery”

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“No problems.”

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“Excellent service”

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“Very good service”

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“Excellent service and super speedy delivery exceeded my expectations”

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“Great website”

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“Easy ordering and fast delivery”

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“Very easy quick delivery”

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“Was sent the wrong item and was unable to get correct one sent out as there was no stock. Very disappointing.”

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Hello, We sincerely apologise that you received the wrong item and for the disappointment this has caused. Unfortunately, due to a stock error, we were unable to send out the correct item as it was out of stock. We understand how frustrating this must have been and apologise for the inconvenience. Thank you for your feedback. Kind Regards, MH Team

“They were very professional and kept me in touch if the delivery”

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“Extremely bad company take your money and no item received and no help offered to rectify this!”

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We're sorry to hear that you're disappointed with your experience. However, we would like to clarify that we did assist with this order and looked into the delivery issue raised. Unfortunately, the delivery difficulties arose because the address provided at the time of ordering was incorrect, which affected the successful delivery of your parcel. The order was processed using the details supplied, and we worked to assist with the issue when it was brought to our attention. We understand how frustrating delivery problems can be, and we always aim to help our customers resolve them wherever possible. We are sorry that this experience has left you feeling dissatisfied, but we feel it is important that the circumstances surrounding this order are accurately represented. We remain committed to providing helpful customer service and resolving delivery queries fairly.

“Staff and friendly and eager to help”

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“Easy to deal with Lovely product”

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“Staff are always helpful”

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“Was very excited to get them but arrived pots broken so could not give to my pigeon as didnt want to risk ingestion of the terracotta.”

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“They always have exactly what I need. Staff are always extremely helpful and friendly”