Milk + Blush Reviews

Name: Milk + Blush
Address: 124-125 Bute Street, ,, Cardiff
Rating: 4.18

4.2 Rating 924 Reviews

79 %

of reviewers recommend Milk + Blush

Company Reviews

Metrics

Info

4.2

Based on 924 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

hello@milkandblush.com

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Milk + Blush 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such efficient and friendly customer service.”

Helpful Report

Posted 1 year ago

Hi there! 👋 Thank you so much for the kind words, it really means the world to us. It's great to hear that you're happy with our service! 💕 As a huge thanks for supporting us and for being such a top notch MBBabe, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a wonderful day!

Posted 1 year ago

“Amazing, from the shopping, packaging to the product!!”

Helpful Report

Posted 1 year ago

“I have purchased so many hair extensions in the past from the big known brands and the quality of hair and customer service does not compare to what I have gotten with milk + blush. The hair is stunning; the best red head extensions I have ever come across. They are super soft, brilliant quality and absolutely fantastic value for money. And the customer service was brilliant. I got a reply within a few hours, Ollie was so sweet and kind, they really made me feel like I was being taken care of. My mind was instantly put to rest. Thank you so much for making me feel beautiful again and valued as a customer! ❤️✨”

Milk + Blush 5 star review on 6th October 2022

Helpful Report

Posted 1 year ago

Hi Shannon! 👋 Thank you so much for leaving us such a fantastic review, it really means the world to us. It's great to hear that a member of the team was able to assist you throughout your purchase with us and we're so happy to hear how much you love your new hair! 💕 As a huge thanks for supporting us and for being such a top notch MBBabe, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 1 year ago

“I ordered 24” natural black clip in extensions from mink + blush! I am absolutely obsessed with the quality of them… I had to email mink + blush multiple times and they were so fast and helpful with getting back in contact too💕”

Helpful Report

Posted 1 year ago

Hi Georgia 👋 Thank-you so much for leaving us such a lovely review, it really means the world. It's great to hear that you are obsessed with our quality and customer service were super quick replying to you! 💕 Check your emails to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 1 year ago

“I’ve ordered loads of extensions from loads of places but these are 10000% the best extensions I’ve bought. The hair is amazing and the clips are strong! Absolutely love love love them thank you💕”

Helpful Report

Posted 1 year ago

Hi Courtenay! 👋 Thank-you so much for leaving us such a lovely review, it really means the world. It's great to hear that you are super pleased with the quality of your hair! 💕 As a huge thanks for supporting us and for being such a top notch MBBabe, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 1 year ago

“Great customer service, was having issues with shipping and they took care of it and I still got my order on time. The extensions are so soft and the Cherry red colour is so vivid and amazing. Will be ordering again”

Helpful Report

Posted 1 year ago

Hi Ashley! 👋 Thank-you so much for leaving us such a lovely review, it really means the world. It's great to hear that you had such a great experience with us! 💕 Have a beautiful day! 🎀

Posted 1 year ago

“Amazing company to buy from. Experience start to finish was easy fast and well communicated. My parcel arrived the day after I ordered with updates issued - and the quality of the hair is just phenomenal. Also in love with the packaging. I originally ordered wrong colour this was resolved exchanged and redelivered all in a matter of days with a bank holiday weekend! I will only use milk and blush from now on!”

Helpful Report

Posted 1 year ago

Hi Sarah! 👋 Thank-you so much for leaving us such a lovely review, it really means the world. It's great to hear that you had such a great experience with us! 💕 As a huge thanks for supporting us and for being such a top notch MBBabe, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 1 year ago

“Overall I’m extremely happy with the customer care service I received from the milk and blush team! ☺️❤️ before my purchase they were really helpful in assisting me choose a colour then the aftercare questions were outstanding with instant replies! Definitely the most professional pleasant and helpful customer care service I’ve dealt with! 👌❤️ #happycustomer”

Helpful Report

Posted 1 year ago

Hi Stephanie! 👋 Thank you so much for leaving us such a lovely review, it really means the world. We're so glad to hear that your shade is perfect and our team were able to assist with a shade match 💕 Have a beautiful day! 🎀

Posted 1 year ago

“Love my new hair extensions! The colour match was perfect, someone got back to me really quickly and very helpful. Delivery was also very quick!”

Helpful Report

Posted 1 year ago

Hi Anita! 👋 Thank-you so much for leaving us such a kind review, it's really appreciated by the team here at Milk + Blush. It's great to hear that your new shade is perfect and arrived with you in good time! 💕 As a huge thanks for supporting us and for being such a top notch MBBabe, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 1 year ago

“I had an issue with my delivery not arriving so I contacted customer service via email. I spoke to Haddie who was amazing and explained the reasons for they delay and refunded my next day delivery fee (as it was going to arrive 3 days later then expected) without me even asking! Good display of great customer service.”

Helpful Report

Posted 1 year ago

Hi Charlotte! 👋 Thank-you so much for leaving us such a glowing review, it really means the world. It's great to hear that you've received such great service from our team! 💕 As a huge thanks for supporting us and for being such a top notch MBBabe, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 1 year ago

“These are the best extensions I have ever tried and I’ve tried lots of different brands. They’re so silky and the pricing is fabulous! This is my second time purchasing. I have the full set of clip ins and recently purchased the tapes. Do not hesitate to order from this company. Their customer service is fab too!”

Helpful Report

Posted 1 year ago

Hi Janine! 👋 Thank you so much for leaving us such a great review, it really means the world to us. We can't wait for you to start trying out different styles with your new tapes! 💞 We hope you spend your gift from us on something extra special! 🌞 Have a beautiful day! 🎀

Posted 1 year ago

“I love ❤️ milk and blush , the staff are so helpful! The hair is amazing, my favorite is the quad weft a thick strip of real hair on four clips . Quick and easy to apply 💜hope this helps others”

Milk + Blush 5 star review on 24th August 2022

Helpful Report

Posted 1 year ago

Hi Janine! 👋 Thank you so much for leaving us such a great review, it really means the world to us. We LOVE that you're loving your Quad Weft so much! 😍 As a huge thanks for supporting us and for being such a top notch MBBabe, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 1 year ago

“Really surprised at the colour match! This is the only brand that I was able to find a very very close colour match to my highlighted hair. Have bought twice from milk + blush.. definitely will be purchasing again in future!”

Helpful Report

Posted 1 year ago

Hi Lauren! 👋 Thank you so much for leaving us such a great review, it really means the world. It's great to hear that our hair is just perfect for you! As a huge thanks for supporting us and for being such a top notch MBBabe, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 1 year ago

“Great quality hair, perfect shade and fast delivery.”

Helpful Report

Posted 1 year ago

Hi MBBabe! 👋 Thank-you so much for leaving us such a lovely review, it really means the world. It's great to hear that your order arrived with you on time and is the perfect match for you! 💕 As a huge thanks for supporting us and for being such a top notch MBBabe, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 1 year ago

“Really disappointed, milk and blush have changed the hair extensions. I used to get Parisian dreams but now the sandy highlighted is not as good quality, hair styles don’t stay in and they look cheap.”

Helpful Report

Posted 1 year ago

Hi MBBabe! 👋 I'm sorry to hear that you are not 100% satisfied with your most recent order. Please feel free to get in touch with our customer service team at hello@milkandblush.com, where they can help you come to a resolution together. 💖 Have a beautiful day! 🎀

Posted 1 year ago

“Excellent customer service happy to help with any issues excellent quality hair highly recommended”

Helpful Report

Posted 1 year ago

Hi Louise! 👋 Thank-you so much for leaving us such a lovely review, it really means the world. We're so pleased that you're happy with our service and we love that you're loving your hair! 💕 As a huge thanks for supporting us and for being such a top notch MBBabe, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 1 year ago

“I reached out to customer service for a match recommendation prior to ordering. They were beyond excellent and so quick with their response. Customer service is absolutely amazing! Can’t wait to order.”

Helpful Report

Posted 1 year ago

Hi Sara! 👋 Thank-you so much for leaving us such an lovely review, it really means the world. We are so pleased that we were able to help and we are so excited for you to start using your new set! 💕 Have a beautiful day! 🎀

Posted 1 year ago

“Really great customer service. I DM-Ed them a picture of my hair and they immediately came back with my shade and it’s perfect!! The packaging and quality is amazing too and they are so responsive and helpful. 10/10 experience.”

Helpful Report

Posted 1 year ago

Hi Ming! 👋 Thank-you so much for leaving us such a glowing, it really means the world. It's great to hear that you're happy with our service and that we were able to help you out with your perfect shade! 💕 As a huge thanks for supporting us and for being such a top notch MBBabe, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 1 year ago

“Clip in extensions are amazing, I have purchased multiple times as I dye my hair a lot and it’s always been amazing for me. Helped my gain my confidence back. Although I have tried the tape ins and it didn’t work for me but definitely recommend if you are looking for good clip ins”

Helpful Report

Posted 1 year ago

Hi Shannon - we're so glad to hear that we can help! If you ever have any concerns or queries about any of our products, please feel free to pop over an email to hello@milkandblush.com💖

Posted 1 year ago

“Very poor quality, way back they was selling the best stuff on the earth. Not anymore. Dont buy there. They have too high prices for what their quality really is.”

Helpful Report

Posted 1 year ago

Hi Maria, I’m very sorry to hear that you are unhappy with your recent order. If you would like to send an email over to our customer service team at hello@milkandblush.com they would be happy to assist you with anything further💖

Posted 1 year ago

Milk + Blush is rated 4.2 based on 924 reviews