Milk + Blush Reviews

4.2 Rating 932 Reviews
79 %
of reviewers recommend Milk + Blush
4.2
Based on 932 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Milk + Blush 5 star review on 5th July 2023
Erin
Milk + Blush 5 star review on 12th May 2023
Frank
Milk + Blush 5 star review on 6th April 2023
Becca Whiting
Milk + Blush 5 star review on 16th March 2023
Amy Kay
Milk + Blush 5 star review on 15th March 2023
Victoria Mccorrisken
Milk + Blush 5 star review on 15th March 2023
Aimee
Milk + Blush 5 star review on 14th January 2023
Laurie Lou
82
Anonymous
Anonymous  // 01/01/2019
Ordered the wrong shade so had to reorder another since I wanted the hair to be back in time for a trip and Was contacted by someone named Ollie to say that she can cancel my other order now instead of me having to return the one when they both come. Little things like that show great service! My extensions are coming today and I cannot wait! I’ve used milk and blush in the past and the hair has always been super thick and amazing!
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Posted 1 year ago
Hi Jodie - we're so glad to hear that you've had a nice, easy experience with us! We hope you love and enjoy your order😘
Posted 1 year ago
I have been using Milk+Blush hair extensions for over 10 years. I moved over to M+B from FoxyLocks because of the length variations available and realised that the hair quality was just as good, if not better. M+B customer service is brilliant. Shipping is always on point too. I had a set of hair extensions for over two years at one point (and I’m not even that great at caring for them) The packaging is beautiful too. I’d recommend M+B over any other hair company for the standard of product to the customer service. The hair quality is amazing.
Milk + Blush 5 star review on 11th June 2022
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Posted 1 year ago
Hi Erica! We're so glad to hear how much you've been loving your extensions as they look amazing on you!💖
Posted 1 year ago
Mauvaise teinte d’extension livrée et aucun suivi concernant ma réclamation
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Posted 1 year ago
Hi there, I’m very sorry to hear this. Please feel free to pop us another email at hello@milkandblush.com where our customer service team would be happy to assist you with anything further💖
Posted 1 year ago
The best in both products and customer service. I have used them for years and years. Thank you team M+B❤️
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Posted 1 year ago
Hi Marilou! Thank you so much for your kind words as well as your loyalty to us! The team here at Milk + Blush greatly appreciate it💖
Posted 1 year ago
I absolutely adore my Milk + Blush clip in extensions. I’ve never wore extensions before but just wanted a little bit of added volume for my wedding day. The guys were amazing at colour matching from photos as you literally could not tell I had extensions in at all! They kept their shape all day and gave me so much confidence on my big day. Thank you so much Milk + Blush I will definitely be using this company again!
Milk + Blush 5 star review on 31st May 2022 Milk + Blush 5 star review on 31st May 2022
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Posted 1 year ago
Hi Chloe! WOW! We're so glad we were able to make you feel as amazing as you look on your big day!💖
Posted 1 year ago
This company is amazing! I looked at 2 different colour options that I thought would be my match so decided to contact M&B to see which they would recommend - turns out I was way off and their colour match was PERFECT. I am growing out a mullet style so I need length back around the front, these were perfect
Milk + Blush 5 star review on 29th May 2022 Milk + Blush 5 star review on 29th May 2022
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Posted 1 year ago
Hi Adelaide! We're so glad you're loving your extensions as they look amazing on you! Thank you so much for the kind words, it is greatly appreciated by the Milk + Blush team💖
Posted 1 year ago
I sent a photo of my hair & the suggested colour match was perfect! I was nervous about trying extensions but a friend recommended milk + blush and their extensions looked so natural I decided to try it. No one noticed I had them in, they just thought my hair looked nice - which was the natural result I wanted (I purchased a single extension). Now I’m looking at buying more because they’re so great!
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Posted 1 year ago
Thank you so much for your kind review!😊 We love that these have given you the natural look that you are wanting and can't wait to see some more orders from you💖
Posted 1 year ago
OMG these hair extensions are beautiful! I love them!
Milk + Blush 5 star review on 20th May 2022
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Posted 1 year ago
Hi there! Thank you for the kind words, we're so happy to hear you love your extensions as they look absolutely amazing!😍 We hope you continue to love and enjoy them!
Posted 1 year ago
Be careful with the colour match! I asked that they colour match my previous set of extensions that were purchased through this company when they were under a different name. After two wrong colour matches they refuse to make it right. I also had to pay $75 in shipping just to send them back the first time after they provided an incorrect match to their own product. I’m now out hundreds of dollars with unusable extensions. Very dissatisfied with the customer service. Sad because I really liked my previous set.
Helpful Report
Posted 1 year ago
Hi there, I’m very sorry to hear that you are with your recent order. If you would like to send an email over to our customer service team at hello@milkandblush.com they would be happy to assist you with anything further💖
Posted 1 year ago
Perfect extensions. Have ordered the clip in for the past 5 yrs Be aware if ordering from Ireland now … there was customs charge of €35 euro when they arrived 😢😢. Will b looking elsewhere next time.
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Posted 2 years ago
Hi there, thank you for writing this review. I'm very sorry about the unexpected customs charge, if we could pay this off for our customers we would. We are happy that you love your extensions!😊💖
Posted 2 years ago
First time I have ordered absolutely fantastic quality true to description I am just so happy with this beautiful hair!!! Thanks so much milk & blush I can highly recommend I choose warm blonde & its perfect kind regards Mabel Mccann xxxx it's just arrived in time before I do a vintage sale I will be sending photos of my pinup hair xxxx
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Posted 2 years ago
Hi Mabel - thank you so much for the kind words, we're so glad to hear how much you love your extensions. We're looking forward to seeing these photos!😍
Posted 2 years ago
I was sent the wrong shade and Ollie was so helpful and kind in correcting the issue I can’t wait to receive my replacements. Customer service was quick and efficient
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Posted 2 years ago
Thank you so much for your positive review, we really appreciate it😊 We can't wait for your new beautiful hair to arrive to you!
Posted 2 years ago
Fabulous service very attentive
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Posted 2 years ago
Hi there! Thank you so much for the kind words - it is greatly appreciated💖 by us here at Milk + Blush
Posted 2 years ago
It was really easy to get these extensions - abs quickly which was great as I had a wedding 5 days later. The colour match was great and blended perfectly with my natural hair. They feel really good quality - and there was probably more hair than I actually needed. Would recommend!
Milk + Blush 5 star review on 20th April 2022
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Posted 2 years ago
Hi there - thank you so much for the kind words. We're so glad to hear that you received your order with ease - this shade looks perfect on you!💖
Posted 2 years ago
I would not recommend these extensions. I’m a long time extension user. I’ve used almost every brand. I was excited to see a brand I haven’t used that offered hair extensions. The shipment was fast! The cons for me: the color, the clips and the shedding. My champagne blonde was very yellow and had to be toned with purple shampoo (olaplex). Not that big of a deal. The second con and the most annoying are the clips. They are very poorly secured to the weft with thread and easily come off. Very easily. I personally don’t have a sewing kit to re apply the clips. (This happened to 3 of the 8 wefts.) I have wore extensions for 7 years now, I know how to properly care for them and brush them. Omg do they shed! I’m so scared to even run my fingers through them to untangle them (they easily tangle and give you that birds nest situation in the back). On a personal note I would prefer a couple more smaller clip wefts to blend in the natural hair to the extensions. I’ve bought “cheaper” extensions that are better quality and last a lot longer. (I’ve only had these for 3 weeks)
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Posted 2 years ago
Hi Leanne, we're sorry to hear that you are not happy with the products at milk and blush. Please feel free to email us at hello@milkandblush.com where we can help you further with these situations 💖
Posted 2 years ago
I ordered from the website at 11pm on Thursday and paid for Saturday delivery. The monies was taken and email confirmation of delivery for Saturday was received. The item was not delivered. I contacted milk and blush on Monday and I was told the item was on back order and i was told this on the website and in the email confirmation. This was not true. I even asked where it mentioned this and had no reply. To cut a long story short, I am due to loose my hair, and have been wanting my last few months with my hair to be the red colour I’ve thought of having for years, I had a haircut booked and they were going to match my hair to the hair extensions that arrived. I am now not going to have the extensions on time for my appointment and won’t get a colour match as a result. I would be charged to cancel my hair appointment and it will be months for the next appointment, by this time I will have none of my own hair. I have asked for help and milk and blush are not willing to do anything to rectify their mistake and help me apart from offer a 20% discount that is available to everyone. My personal circumstances are not the companies issue of course, however I wanted milk and blush to understand how emotional and upsetting this is. Please do not trust the delivery times or expect any help if things go wrong.
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Posted 2 years ago
Hi there - we're sorry to hear that you're unhappy with our service. Please feel free to email us at hello@milkandblush.com if you wish to discuss any further issues as we understand that your situation is sensitive💖
Posted 2 years ago
Hair is amazing and blends well with my hair. Customer service is also fantastic.
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Posted 2 years ago
Hi there! We're so glad you're happy with your most recent Milk+Blush purchase! This shade looks perfect on you - we hope you continue to love and enjoy them as much as we do!💖
Posted 2 years ago
DONT BUY THE TAPES. The hair is stringy, elasticated and melts when you straighten it. The customer service consists of a thousand pre packaged excuses and no intended solution and the quality in no way warrants the price. Go to Amazon - buy there cheapest hair, I promise it will be a quality dupe. In addition, don’t pay for next day delivery, my order took 5 days to arrive. Not. Worth it. At all.
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Posted 2 years ago
Hi Jodie! I’m very sorry to hear you're disappointed with your most recent Milk+Blush purchase! I can see the team have been assisting you with this via email, but please feel free to get back in touch if you require any further assistance💖
Posted 2 years ago
I have a balayage and assumed there was no way in these extensions would blend in well with my hair, however I was blown away with how well they matched and also the quality.
Milk + Blush 5 star review on 7th April 2022
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Posted 2 years ago
Hi there! We're so glad to see that this shade is the perfect match for you - they look amazing😍 We hope you continue to love and enjoy them!
Posted 2 years ago
Not good quality! The hair is so thin and like rats tails at the ends and of course you can’t tell this until you’ve got it out the packaging, so unable to return and get refund.
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Posted 2 years ago
Hi there! I'm so sorry to hear you're disappointed with your most recent Milk+Blush experience! If the team has not already assisted you, please feel free to get back in touch if you have any further questions💖
Posted 2 years ago
Milk + Blush is rated 4.2 based on 932 reviews