Milk + Blush Reviews

Name: Milk + Blush
Address: 124-125 Bute Street, ,, Cardiff
Rating: 4.18

4.2 Rating 924 Reviews

79 %

of reviewers recommend Milk + Blush

Company Reviews

Metrics

Info

4.2

Based on 924 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

hello@milkandblush.com

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Milk + Blush 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service is second to none, the team are extremely helpful and quick to respond”

Helpful Report

Posted 1 year ago

Hi Tanith! 👋 Thank-you so much for leaving us such a great review, it really means the world. We're so happy to hear that our customer care team were able to help you out! 💕 As a huge thanks for supporting us and for being such a top notch M+B fan, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day Tanith! 😊

Posted 1 year ago

“The colour wasn’t a great match for the roots of my hair even tho I have extensions in this colour and the ponytail looks really bad with my thin hair.”

Helpful Report

Posted 1 year ago

Hi there! 👋 We're sorry to hear that you are not 100% satisfied with your most recent order. Please feel free to get in touch with our customer care team at hello@milkandblush.com, where they can help you come to a resolution together. Thank you! ✨

Posted 1 year ago

“Excellent customer service!! Very kind and friendly!!”

Helpful Report

Posted 1 year ago

Hi Tina! 👋 Thank-you so much for leaving us such a great review, it really means the world. We're so happy to hear that you received some great service from our glorious customer care team! 💕 As a huge thanks for supporting us and for being such a top notch M+B fan, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day Tina! 😊

Posted 1 year ago

“Fab hair, fab quality and the colours are unreal!! Wouldn’t get my hair extensions from anywhere else”

Helpful Report

Posted 1 year ago

Hi there! 👋 Thank-you so much for leaving us a 5 star review, it really means the world! It's great to hear that we're your number one! 😍 As a huge thanks for supporting us, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 1 year ago

“Really good customer service.”

Helpful Report

Posted 1 year ago

Hi there! 👋 Thank-you so much for leaving us a 5 star review, it really means the world! It's great to hear that you had a positive experience with our customer care team. 💕 As a huge thanks for supporting us, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 1 year ago

“First time purchasing Milk and Blush extensions after coming across them on Instagram. The Milk and Blush team matched my natural hair colour to the required extension shade after I sent a picture to them. I got the 16” clip in extensions, which are a great colour match, blend into my natural hair perfectly, and the quality of hair is gorgeous. 5* customer service, I would fully recommend.”

Helpful Report

Posted 1 year ago

Hi Chloe! 👋 Thank-you so much for leaving us such a great review, it really means the world. We're so happy to hear that you are loving you new hair so much, and that our fab team were able to help you out. 💕 As a huge thanks for supporting us and for being such a top notch M+B fan, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day Chloe and welcome to the M+B fam! 🎀

Posted 1 year ago

“Amazed with the way my hair looks now. Feel so much more confident ❤️❤️❤️Will be ordering another set soon”

Helpful Report

Posted 1 year ago

Hi Kenza! 👋 Thank-you so much for leaving us such a lovely review, it really means the world. It's great to hear that you're feeling so confident and sass! 💕 As a huge thanks for supporting us and for being such a top notch M+B fan, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 1 year ago

“I have been a loyal customer for years and years. Always found the best matching extensions for any haircolour I have had at the time. When I have doubts on which one to choose the customer service has been fast to reaply and has helped me out. And the extensions I have ordered are such a great quality and when cared well they last so long.”

Helpful Report

Posted 1 year ago

Hi Enni! 👋 Thank-you so much for leaving us such a lovely review, it really means the world. It's great to hear that you received great service from our team and are super happy with the quality of our products 💕 As a huge thanks for supporting us and for being such a top notch MBBabe, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 1 year ago

“By far the best hair extensions I have ever purchased. This is my 4th pair, and I will never purchase another brand.”

Helpful Report

Posted 1 year ago

Hi MB Babe! 👋 Thank-you so much for leaving us such a great review, it really means the world. It's great to hear that you love the quality of your hair and we thank you for being such a loyal customer 💕 As a huge thanks for supporting us and for being such a top notch MBBabe, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 1 year ago

“I cannot put in to words how INCREDIBLE these are!!! (Classic 20inch superior set #dark brown). I’ve had a set from M&B years ago and forgot how good they are compared to every other brand i’ve tried. The main factor here is they are thick end to end, no trailing off into a dodgy looking rats tail. I’ve also just compared the colour to two other sets I have (foxylocks and beautyworks) and the colour/hues in the M&B set are spot on. Not too flat or dull, not too red and don’t have that weird green or khaki tinge that some of them have. And if anyone is wondering whether the quad weft band/clip section will be too stiff or heavy, they’re not! I was happily surprised on that one!”

Helpful Report

Posted 1 year ago

Hi Romi! 👋 Thank you so much for leaving us such an incredible review, it really means the world. Wow! What a write-up! We are so pleased that you love your M+B hair so much and that the colour is truly shining for you! 💕 Please drop our team a message at hello@milkandblush.com to receive your special discount! ✨ Have a beautiful day Romi! 🎀

Posted 1 year ago

“Amazing quality hair. I never buy from anywhere else. Awesome customer services as well. 5* Highly recommend”

Helpful Report

Posted 1 year ago

Hi Kate! 👋 Thank you so much for leaving us such an incredible review, it really means the world. We are so happy to hear that you're loving your M+B extensions and that you're happy with the service you've received from our lovely team! 💕 Please get in touch with out team at hello@milkandblush.com to receive your special discount! ✨ Have a beautiful day Kate! 🎀

Posted 1 year ago

“Ordered hair extensions ( 16” Quad 200g hair extensions) but wrong shade so I went back for an exchange. The communication from the customer service team has been exceptional, in particular, Haddie, Ellie and Alice. Friendly, informative and most of all so helpful with my exchange request. They processed my exchange the same day they received my extensions back and the new set were posted out the same day! My original extensions were delivered two days from order and my new set received the next day from them posting them. The colour of these match perfectly. Ellie got the colour match spot on. The quality is thick and silky soft, I’ve been wearing them constantly for about 24hrs now and I’ve had no breakage or fall out from them. They’re the best extensions I’ve ever purchased and won’t hesitate to order from Milk&Blush again. I can’t recommend them enough.”

Helpful Report

Posted 1 year ago

Hi Charlotte! 👋 Thank you so much for leaving us such an incredible review, it really means the world. We are so happy to hear that you're loving your M+B extensions and that you're happy with the service you've received from our lovely team! 💕 Please check your inbox to attain your special discount! ✨ Have a beautiful day Charlotte! 🎀

Posted 1 year ago

“Amazing customer service, very efficient and reply via email pretty much straight away even over the weekend! The hair is always a 5* quality and will not be beaten, it doesn’t loose colour which a lot of extensions tend to do over time and is always super easy to brush after washing and tends to never get tangled. Highly recommend”

Helpful Report

Posted 1 year ago

Hi Laurie! 👋 Thank-you so much for leaving us such a lovely review, it really means the world. We're so happy that you're loving the 5* quality of your M+B extensions! 💕 As a huge thanks for supporting us and for being such a top notch MBBabe, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 1 year ago

“If you want the best extensions out there, I recommend you ordering from Milk and Blush. The best and the fastest delivery I've ever gotten even though I'm way far from the U.K. Very good priced, and really worth the money!”

Helpful Report

Posted 1 year ago

Hi Joanne! 👋 Thank you so much for leaving us such a lovely review, it really means the world. We love that you want to recommend us and that you're a fan from so far away! 💕 Drop our fab team a message at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 1 year ago

“customer service was very very helpful! I have been wearing extensions for 10+ years and have been wearing Milk and Blush (formerly Head Kandy) for YEARS! They are the best. For their pricing, their hair quality is better than sets I have purchased for $500+! Better quality than Bellami and Luxy in my experience.”

Helpful Report

Posted 1 year ago

Hi Brittany! 👋 Thank you so much for leaving us such a great review, it really means the world. We're so happy to hear that you've been a loyal M+B fan for such a long time! 💕 Drop our fab team a message at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 1 year ago

“Very very much in love with my new hair extensions! Thick from clip to bottom of ends. Can’t wait to wear them. The hair quality is beyond amazing! Best hair extensions I’ve ever bought and I’ve had a ton! Great customer service as well! Highly recommend!”

Milk + Blush 5 star review on 11th January 2023

Helpful Report

Posted 1 year ago

Hey Sonya! 👋 Thank you so much for leaving us such a lovely review, it really means the world. We're so happy to hear that you're loving the thickness of your beautiful new hair. You look stun! 💕 Just check your inbox to retrieve your special discount! ✨ Have a beautiful day, Sonya! 🎉

Posted 1 year ago

“Been using this brand since it was called head kandy easily 10-11 years they are the only clip in extensions I will buy and stay loyal too They are thick root to tip they last with care perfect match for my hair every time never had a complaint customer service are so helpful and polite, I will continue to use milk and blush with out a second thought plus the packaging is just gorgeous .. looking forward to buying another set.. also the softest hair!!”

Helpful Report

Posted 1 year ago

Hey Megan-Louise! 👋 Thank you so much for leaving us such a great review, it really means the world. We LOVE that you have been with us for so long - wow! It's so amazing that you are still loving your M + B hair after all these years. 💕 Just drop us an email at hello@milkandblush.com to receive your special discount! ✨ Have a beautiful day! 🎉

Posted 1 year ago

“"Customer service was very efficient and helpful, quick delivery the first time and the second time when I exchanged for a different colour they arrived the next day. Exchange was quick and easy, good quality hair, and colour was just what I wanted."”

Helpful Report

Posted 1 year ago

Hey there! 👋 Thank you so much for leaving us such a great review, it really means the world. We're really happy to hear that your exchange was smooth and we're so happy that you love your new shade! 💕 Just drop us an email at hello@milkandblush.com to receive your special discount! ✨ Have a beautiful day, Sonya! 🎉

Posted 1 year ago

“I haven’t ordered any extensions from Milk And Blush yet but I am going to after my next paycheck. When I reached out with questions about which ones to purchase, they replied very quickly and were very helpful. The reviews are great from others and just the customer service alone has me wanting to purchase these clip ins. I’m new to the clip ins and have another brand right now but I want to try these seamless ones. I can’t wait to purchase them next week”

Helpful Report

Posted 1 year ago

Hey Pati 👋 Thank you so much for leaving us such a lovely review, it really means the world. We can't wait for you to start using M + B extensions, we have a feeling you're going to love them as much as we do! 💕 Check your inbox to retrieve your special discount! ✨ Have a wonderful weekend, Pati! 🎉

Posted 1 year ago

“Best quality extensions! I have been using these for years and will not change at any cost😍 They are super soft and shiny, luxurious to say the least! Absolutely love them. Definitely recommend Milk + Blush to anyone buying extensions for the first time. Also fast delivery to Finland!”

Milk + Blush 5 star review on 28th December 2022

Helpful Report

Posted 1 year ago

Hey Pati 👋 Thank you so much for leaving us such a lovely review, it really means the world. We love that you absolutely love your beautiful new hair and thanks for sharing some photos of what you've ordered! 💕 Drop us an email over at hello@milkandblush.com to receive your special discount! ✨ Have a cracking day, Pati! 🎉

Posted 1 year ago

Milk + Blush is rated 4.2 based on 924 reviews