Milk & Blush Reviews

Name: Milk & Blush
Address: Collingwood Buildings, 38 Collingwood Street, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.17

4.2 Rating 1,005 Reviews

78 %

of reviewers recommend Milk & Blush

Company Reviews

Metrics

Info

4.2

Based on 1,005 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

hello@milkandblush.com

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Milk & Blush 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What can I say! Milk + Blush human hair extensions were the best thing I got for my wedding reception hair-do! I ordered two shades Good Vibes (warmer toned natural black) and Fame or Shame which was a jet black; as this was my first time ever ordering hair extensions. The boxes arrived so beautifully presented, pink with a ribbon tie 🎀 which can be kept for storage afterwards too 😍. I opened one box without opening the inside sealed part and checked the hair colour from the small extension that was visible. I realised I’d ordered the wrong length although I now knew which colour I’d need. I processed my return right away and the team were so responsive to emails and helped process everything right away (it helped to send a picture of the box to show that the seal wasn’t broken inside). I re-ordered a longer supreme classic set in 24” shade Good Vibes which arrived the following day and my refund for the first purchase was also processed fairly quickly! About the quality of the extensions and how they held up, I cannot fault anything. They are super soft and shiny, I had Hollywood waves put in for my event and they lasted from 12 midday and still held the same shape at 2am! Definitely recommend Milk + Blush to anyone buying extensions for the first time.”

Milk & Blush 5 star review on 10th November 2021

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us such a wonderful review, Taj! 💞Thank you also for sharing photos of your beautiful bridal hair, you look amazing 🤩. We're so pleased that our extensions were able to help create the most dreamy hair for your special day, and it's great to hear how happy you are with your whole Milk+Blush experience ❤️

Posted 3 years ago

“Milk & Blush has very beautiful and quality extensions. I did feel that they are luxurious. However, in my opinion, with a limited color selection for their multi dimensional blondes, I was advised on two different colors from their team that did not blend at all. One was too yellow and the other way too brown. I feel that their current color selection does not account well for multidimensional ashy blondes. They also fail to mention that they do not pay for returns even if the reason for the return is a failed color match from their team. The cost to ship back to the United Kingdom is $75.00 for the cheapest shipping option according to USPS (in the United States, AZ) I do wish that there was more transparency if they didn’t feel that a color would match you instead of telling you that you have a match. This is why I give three stars.”

Helpful Report

Posted 5 days ago

“Hi, I am extremely happy with my micro wefts. I have extremely thin hair and the clips are extremely small which is perfect. I'm now only using the Microweft and the volume hair weft. Have been using milk and blush for many years now and totally recommend everytime”

Helpful Report

Posted 5 days ago

“I ordered the seamless set in platinum blonde I haven't worn them yet but omg they are amazing I've worn clip ins for years on and off from different companies and these are by far the best quality I've ever had. I'm hoping they last with care because they are beautiful and worth every penny.”

Helpful Report

Posted 6 days ago

“Amazing customer service. Helped me with choosing the perfect colour. Hair came in 2 days by DPD. They feel and look amazing. Thank you so much will be purchasing again in the new year”

Helpful Report

Posted 1 week ago

“Amazing customer service! I guessed my shade and got it wrong! I was refunded without issue and advised what shade would suit best. I sent a few images of my hair and Jess got back to me almost immediately with an accurate shade match. I haven’t used my extensions yet but they feel extremely good quality. Very happy with my purchase.”

Helpful Report

Posted 1 week ago

“I have reviewed Milk & Blush before and left 5 stars. Although M&B never cease to amaze me and again they have been incredibly helpful when I contacted their customer services for a colour match and advice on their extensions. Ellen was really attentive and provided great advice which means I am now more confident in ordering again but in a different shade this time- my hair grown into my natural colour since using the clip ins! The quality of the hair is outstanding. These hair extensions lasts a long time and looks lovely and natural. Delivery is always fast and efficient. And as I just found out their customer service is als9 outstanding. Highly recommend this company for hair extensions. I have used others but I always reorder with M&B...”

Helpful Report

Posted 2 weeks ago

“Insane quality extensions, had mine over a year now and still don’t feel the need to replace!! Does not thin out towards to ends like most extensions do. 100% recommend. Hair arrived next day 💖✨”

Helpful Report

Posted 2 weeks ago

“Milk + Blush Hair Extensions Review I cannot express enough how disappointing my experience was with Milk + Blush hair extensions. The air quality of the product (if you can even call it that) was absolutely terrible—it feels like it’s full of whimsy and thinness, making the hair practically useless. The extensions are so light and flimsy that they barely hold up to styling or everyday wear. Even at first touch, you can tell the quality just isn’t there. It’s not even close to what you’d expect, even at this price point. Do yourself a favor and skip Milk + Blush entirely. If you’re looking for good extensions, either head to a more reliable brand like Sway or just spend the extra money on premium-quality hair. This hair is utter garbage and an utter waste of time and money. Save yourself the headache and look elsewhere. Milk + Blush might seem tempting, but you’ll regret it!”

Helpful Report

Posted 2 weeks ago

“This is lovely hair however I ordered 2 shades as couldn’t decide. They can without a ‘look at me’ sample so I had to guess through the packaging which would be best. Thankfully I didn’t open the one I need to return or it wouldn’t have been accepted. Also need to pay for returns and use your local post office which is a challenge for some. Overall great quality hair but return process needs amending to be more user friendly.”

Helpful Report

Posted 3 weeks ago

“MILK + BLUSH IS THE BEST HAIT EXTENSION COMPANY EVER! I have been buying these hair extensions for about 4 years now and I will NEVER buy from any other company again! The quality of the hair is perfect soft and thick! They have tons of different shades to match your hair as well!”

Helpful Report

Posted 3 weeks ago

Hey, Kacey! Thank you so much for your 5-star review! 🤍 We're so happy to hear that you love our products and we are thrilled to have you as a customer. They look amazing!😊 As a small team, we really appreciate you sharing your feedback and supporting our business. We look forward to assisting you with your next order. Send us over an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day 🥰

Posted 3 weeks ago

“10/10 for customer service and the extension quality is unreal. The colour match is always so spot on!”

Helpful Report

Posted 1 month ago

Hey there! Thank you so much for your 5-star review! 🤍 We're so happy to hear that you love our products and beyond pleased that the colour match was perfect! It was great assisting you.😊 As a small team, we really appreciate you sharing your feedback and supporting our business. We look forward to assisting you with your next order. Send us over an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day 🥰

Posted 3 weeks ago

“Love the colour match but this set has got frizzy after two weeks with no heating appliances used on them I'm quite disappointed in my latest set of extensions”

Helpful Report

Posted 1 month ago

“I have bought a new set every year from M&B - even back when they were called 'HeadKandy' - honestly the best hair extensions on the market. Beautiful packaging, I only ever had one set that wasn't remy about 10 years ago, and they sent me a new set straightaway. I can not hype this company and their extensions further. They are the best. New hair day happens for me every year (they are great with trimming as the months go by) but new hair day is like christmas for me! Like a kid! They make me feel so glam, whether I've got a date or I'm skiing - confidence boosting. Try them yourself but you'll never go back! Lots of love to the M+B company :)”

Helpful Report

Posted 1 month ago

Hey, Grace! Thank you so much for your 5-star review! 🤍 We're so happy to hear that you are pleased with our products and love having you as a loyal customer!😊 As a small team, we really appreciate you sharing your feedback and supporting our business. We look forward to assisting you with your next order. Send us over an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day 🥰

Posted 3 weeks ago

“Good quality hair dyed mine no problems. Will definitely use them in the future worth the money. Seemless clip ins the best I’ve seen.”

Helpful Report

Posted 1 month ago

Hey, Marie! Thank you so much for your 5-star review! 🤍 We're so happy to hear that you are pleased with our products and love having you as a customer!😊 As a small team, we really appreciate you sharing your feedback and supporting our business. We look forward to assisting you with your next order. Send us over an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day 🥰

Posted 3 weeks ago

“The most uncomfortable clip in extensions ever! What a waste of money…”

Helpful Report

Posted 1 month ago

“I am SO HAPPY WITH THESE!!! As soon as I got mine in I gave them a little wash (I do that with every pair I get) and put them in and WOW. Normally I go with a cheaper pair but I will never go back because these are 100% worth the money. The color is beautiful and it blends with my hair PERFECTLY. If I can leave another review for these, I will end up posting some pictures of me wearing them at my wedding!!!”

Helpful Report

Posted 1 month ago

Hey, Samantha! Thank you so much for your 5-star review! 🤍 We're so happy to hear that you are pleased with our products and would love to see the pictures of them at your wedding!😊 As a small team, we really appreciate you sharing your feedback and supporting our business. We look forward to assisting you with your next order. Send us over an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day 🥰

Posted 3 weeks ago

“Amazing quality hair, that looks and feels so luxurious 😍 will definitely be repurchasing my 18’ ultraseam clip ins as I love them and had so many compliments on them too from others 🥰”

Helpful Report

Posted 1 month ago

Hey, Tiegan! Thank you so much for your 5-star review! 🤍 We are thrilled to hear you're loving your new hair extensions and thank you so much for sharing your gorgeous photo! 😊 As a small team, we really appreciate you sharing your feedback and supporting our business. We look forward to assisting you with your next order. Send us over an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day 🥰

Posted 3 weeks ago

“Stunning hair looks so natural such a nice shine and arrived the next day ❤️🙏”

Helpful Report

Posted 2 months ago

Hey there! Thank you so much for your 5-star review! 🤍 We're so happy to hear that you love our products!😊 As a small team, we really appreciate you sharing your feedback and supporting our business. We look forward to assisting you with your next order. Send us over an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day 🥰

Posted 3 weeks ago

“I’ve tried clip-in extensions from various companies over the years, but M+B has been the best by far in terms of both quality and customer service! Initially, I purchased two single wefts but ended up returning one since I didn’t need both. Their team made the return process incredibly easy and smooth. Recently, I decided to order another pair after trimming my hair much shorter and had some questions about the ‘Backorder.’ Shannon, the customer representative, responded promptly and was super helpful. I’m really impressed with both the product quality and service from M+B, and I’ll most likely be a loyal customer!”

Helpful Report

Posted 2 months ago

Hey, Maiko! Thank you so much for your 5-star review! 🤍 We're so happy to hear that you were pleased with our customer service and products. It was great assisting you!😊 As a small team, we really appreciate you sharing your feedback and supporting our business. We look forward to assisting you with your next order. Send us over an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day 🥰

Posted 3 weeks ago

“These are some of the best clip ins I’ve ever used! I’ve been wearing extensions the past 10 years and have to say these are my favorite. They are thick, soft, and so beautiful. I’ve tried so many brands but this one takes the cake. Lovvveee them!”

Helpful Report

Posted 2 months ago

Hi Meighan, Thank-you so much for leaving us such a lovely review! We're thrilled to hear that you're loving your clip-ins and that they stand out as your favourite after 10 years of wearing extensions! 🤍 As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Pop us an email at hello@milkandblush.com to collect your special discount! ✨ We love having you as a customer! Have a beautiful day. 🎀

Posted 2 months ago

Milk & Blush is rated 4.2 based on 1,005 reviews