Milk & Blush Reviews

Name: Milk & Blush
Address: Collingwood Buildings, 38 Collingwood Street, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.14

4.1 Rating 1,105 Reviews

77 %

of reviewers recommend Milk & Blush

Company Reviews

Metrics

Info

4.1

Based on 1,105 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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hello@milkandblush.com

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Milk & Blush 5 star review on 11th June 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What can I say! Milk + Blush human hair extensions were the best thing I got for my wedding reception hair-do! I ordered two shades Good Vibes (warmer toned natural black) and Fame or Shame which was a jet black; as this was my first time ever ordering hair extensions. The boxes arrived so beautifully presented, pink with a ribbon tie 🎀 which can be kept for storage afterwards too 😍. I opened one box without opening the inside sealed part and checked the hair colour from the small extension that was visible. I realised I’d ordered the wrong length although I now knew which colour I’d need. I processed my return right away and the team were so responsive to emails and helped process everything right away (it helped to send a picture of the box to show that the seal wasn’t broken inside). I re-ordered a longer supreme classic set in 24” shade Good Vibes which arrived the following day and my refund for the first purchase was also processed fairly quickly! About the quality of the extensions and how they held up, I cannot fault anything. They are super soft and shiny, I had Hollywood waves put in for my event and they lasted from 12 midday and still held the same shape at 2am! Definitely recommend Milk + Blush to anyone buying extensions for the first time.”

Milk & Blush 5 star review on 10th November 2021

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Posted 4 years ago

Thank you for taking the time to leave us such a wonderful review, Taj! 💞Thank you also for sharing photos of your beautiful bridal hair, you look amazing 🤩. We're so pleased that our extensions were able to help create the most dreamy hair for your special day, and it's great to hear how happy you are with your whole Milk+Blush experience ❤️

Posted 4 years ago

“Super quick response for a colour match and couldn’t be more spot on, thanks so much again Ellen🥰 customer service were also so quick and helpful when I forgot to use my discount code and resolved my issues right away! Thanks so much again”

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Posted 6 days ago

“I have used milk and blush for several years now, but found my latest purchase really terrible. You have changed the consistency of the weft. It is now incredibly thin and has a horrible tape fixture. It’s a shame you have changed the product. I’ll be using alternative companies.”

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Posted 6 days ago

“I have ordered all kinds of hair extensions. These extensions have been the best fit for me. I am placing a second order and I love these.”

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Posted 1 week ago

Hi Stacey! Thank you so much for your lovely review. We’re so glad to hear these extensions are the best fit for you and that you’re going to be a returning customer. We’re grateful for your support! If you need any help, we’re here to help 🤍 Best wishes, M&B team xxx

Posted 1 week ago

“I ordered a bigger kit of clip in extensions than I needed. The colour I picked was spot on, and after some styling and placement I almost cried. I have always dreamed about long Lucius hair, however I was not blessed enough. After seeing the kits and placing an order I wanted to cry. The hair I always wanted I now had. The hair quality is great, it curls well and looks beautiful. It smelt amazing when it came to me so very happy. Should have gone for a smaller kit however.”

Milk & Blush 5 star review on 9th January 2026

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Posted 1 week ago

Hi Katie! Thank you so much for your lovely review. We’re thrilled to hear the colour matched perfectly and that the set helped you achieve the hair you dreamed of. We are so glad you loved the quality, too. They look lovely on you 😍 If you need any styling tips or help, we’re here to help 🤍 Best wishes, M&B team xx

Posted 1 week ago

“Very slow with barely any updates”

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Posted 4 weeks ago

Hi there, Thanks for leaving us a review. We’re sorry for any slow updates. Please email hello@milkandblush.com with your order number so we can check this for you. We appreciate your patience 🤍 Best wishes, M&B team xx

Posted 1 week ago

“Great products (I’ve bought two full sets and smaller clip-ins) and the best customer service. Wouldn’t hesitate to recommend.”

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Posted 1 month ago

Hi Kat! Thank you for your lovely review. We're thrilled to hear you love our products and customer service. This really helps us grow and improve as a team. We really appreciate your recommendation. If you need anything else, we’re here to help 🤍 Best wishes, M&B team xxx

Posted 1 week ago

“Absolutely love them, the colour matched my hair so well they are the best I have ever had, I bought the seemless and you can’t tell I have them in thank you milk and blush ❤️”

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Posted 1 month ago

Hi Tracy! Thank you so much for your lovely review. It's great to hear the colour matched your hair so well and that you love our seamless collection. Amazing to hear! If you need anything else, we’re here to help 🤍 Best wishes, M&B team xxx

Posted 1 week ago

“Amazing as always. I have been ordering hair from here for years. The quality is good and it lasts me 1.5 years. The only downside is that I'm ordering from Finland and have to pay expensive taxes.”

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Posted 1 month ago

Hi Meri! Thank you for your lovely review and for sticking with us over the years. It's great to hear our quality keeps meeting your expectations. We’re sorry the customs charges are impacting you, and we wish we had more control over that. If there’s anything else we can do to help, just let us know 🤍 Best wishes, M&B Team xxx

Posted 1 week ago

“I purchased the ultra seam clip in hair extensions last week after many years of having tapes. The extensions from Milk & Blush are amazing! I wish I’d changed to these before now. I was fortunate to buy them in the Black Friday sale so a fab price, the quality is amazing and I got so many compliments how nice my hair looked and so natural and they felt so secure all night. I needn’t of worried about the colour match as I sent an email with a photo of my own hair colour and within a couple of hours I had a reply with my colour match, which could not of matched any better! Delivery was super quick too ! Thank you so much and when not in use they will be kept in the beautiful packaging they arrived in.”

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Posted 1 month ago

Hey there! Thank you so much for your lovely review. It's great to hear you love our ultra seam collection as much as we do, and that you had a smooth experience from purchase to delivery. It’s wonderful to hear you’ve been getting compliments too! If you ever need any further help with anything, we’re here to help 🤍 Best wishes, M&B team xxx

Posted 1 week ago

“The colours on the hair have changed. The “dark brown” isnt “dark” it’s actually very light compared to what it used to be (see image) and the other ones are far too dark “natural black” is too black. The clips as well, on the single one to try in your hair, when clipping in it flaps out and doesn’t stay flat to the head. Badly designed, you would see this when wearing. My hair isn’t black it’s “dark brown” the shades need to be more clarified online. For what you pay the extensions if not suitable it costs over £10 to return recorded delivery. I’ve wasted a lot of money posting back, the get back to you in a few days with returns information. It would be best to get it asap not a response via email with an address and to include an order number, very outdated.”

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Posted 1 month ago

“Quick delivery, well packed and good communication, what’s not to like. Will use again for sure.”

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Posted 1 month ago

Hey Chris! Thank you so much for your review. We’re glad to hear you’re happy with the delivery and communication you received from our team. We can’t wait to help you again soon! 🤍 Best wishes, M&B Team xxx

Posted 1 week ago

“Lovely hair! I’ve purchased hair from milk & blush twice now and both times the hair has been fantastic. Thick from root to tip and great longevity.”

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Posted 1 month ago

Hey Eloise! Thank you so much for your lovely review! It's great to hear you’ve loved the hair and that the longevity has been great. If you ever need anything, we’re here to help 🤍 Best wishes, M&B team xxx

Posted 1 week ago

“All i can say is perfection the colour is spot on the thickness is amazing and the quality is by far the best extensions i have ever had plus also better than the nano rings i used to have and spend loads of money on so yes i am so pleased and will purchase another load for back up its great for a one of price and if you look after them they will serve u well”

Milk & Blush 5 star review on 24th November 2025

Helpful Report

Posted 1 month ago

Hey Zoe! Thank you so much for the lovely review! We’re thrilled to hear you love the colour, thickness, and the overall quality. They look amazing on you 😍 We’re always here if you need any further help!🤍 Best wishes, M&B team xx

Posted 1 week ago

“I've been ordering from MB for some time now and one thing that remains consistent, is that the quality of their hair never fails to impress me. I've been every colour under the Sun, from bleach blonde to dark brown and all their extensions are impecible quality. Their shipping is also A1. I can order extensions mid afternoon, pay for next day delivery, and recieve them before 1pm the next day, that's less than 24hrs. Amazing. I am pretty heavy handed on my extensions. I wear them frequently, use heat, sleep in them, swim in them and the quality does last. I normally get around 10months out of my extensions before they become dry and tangled, but even then, they still retain their thickness and length, but just like all hair extensions, they do have a shelf-life, they do and will need replacing, but honestly, I cannot fault MB one single bit. I will continue to buy form them.”

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Posted 2 months ago

Hey Brook! Thank you so much for the amazing review! We’re so glad to hear you love the quality and that our shipping worked well for you. It means the world to hear you’ve found a brand you can rely on for all your new hair colours! 👱‍♀️ If you ever need anything, just pop us a message. Best wishes, Milk & Blush 🤍

Posted 2 months ago

“Can someone please contact me via email I have emailed four times regarding my order I placed on Saturday I need you to contact me as soon as possible and amend my delivery address as I’ve put in my old delivery address. My billing address is the correct address. Can someone please get in contact Jessica”

Helpful Report

Posted 2 months ago

Hi Jessica, We’re really sorry for the trouble. Please email hello@milkandblush.com so we can look into this for you. Thank you for your patience. Best wishes, Milk & Blush 🤍

Posted 2 months ago

“Perfect colour match. The hair is exquisite. Thick, shiny, and the two clips in the lace wrap piece keep the pony tail secure. I’ve bought and sent back so many other brands because of poor quality and colour match. I will definitely be buying Milk and Blush again.”

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Posted 2 months ago

Hey Carmen! Thank you so much for your review. We’re thrilled the colour match and quality were on point. It’s great to hear you’ve found a brand you love after trying others! 😊 If you ever need anything, just pop us a message! Best wishes, Milk & Blush 🤍

Posted 2 months ago

“I've been ordering these extensions since they were sold under the DirtyLooks brand. So, almost a decade. More recently I've just been wearing a single quad weft for volume since my hair is pretty long but thin. I decided to order two of them this time and the quality is still just as great as ever. I am so happy with them!”

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Posted 2 months ago

Hey Ashley! Thank you so much for sharing your thoughts and for sticking with Milk & Blush for nearly a decade. We’re so pleased to hear the quality is still top-notch and that the quad weft is working well for you! 😊 If you ever need any help, just pop us a message! Best wishes, Milk & Blush 🤍

Posted 2 months ago

“The team at Milk & Blush responded to my query about colour matching promptly and gave me helpful advice with the type and quality of photos they needed. Have ordered clip in extensions and am excited to receive and try them.”

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Posted 2 months ago

Hey Alison! Thank you so much for your review! We're glad our colour-matching guidance was helpful. We can't wait for you to try the clip-ins, and we hope you love them 😊 If you need anything, just pop us a message! Best wishes, Milk & Blush 🤍

Posted 2 months ago

“Most extensions tap out early, but Milk & Bush’s slim tape-ins actually stay. The shades are fire. My scalp gets a lil tight sometimes after a long night, but that’s just tape-ins doing their thing.”

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Posted 2 months ago

Hey Evelyn! Thank you so much for your review! We’re glad to hear that you love the shades and quality of your tapes 😊 If you ever have questions, feel free to reach out! Best wishes, Milk & Blush 🤍

Posted 2 months ago

“fast delivery good quality hair”

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Posted 2 months ago

Hey! Thank you for your lovely review! We’re thrilled to hear you’re happy with the fast delivery and quality of our hair ☺️ If you have any questions or need assistance, feel free to reach out! Best wishes, Milk & Blush 🤍

Posted 2 months ago

Milk & Blush is rated 4.1 based on 1,105 reviews