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Military 1st Reviews

4.5 Rating 1,352 Reviews

89 %

of reviewers recommend Military 1st

Company Reviews

4.5

Based on 1,352 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Military 1st:

Military 1st is a trading name of MMG Trading Ltd.

Established in 2008, the Military 1st is an online retailer specialising in first-rate outdoor and combat clothing and tactical footwear, as well as camping and bushcraft equipment and accessories. We are proud of our continuously growing range of high-quality products from the world's best-known brands, and in excellent prices, along with the fastest possible delivery and the highest level of customer service.

Visit Website

Email:

info@military1st.co.uk

Location:

MMG Trading Ltd Unit 1, Fourth Avenue Trafford Park Manchester M17 1DB
Manchester
M17 1DB

Military 1st 5 star review on 8th February 2024

Military 1st 5 star review on 26th January 2024

Keith Fitzgerald

Military 1st 5 star review on 3rd January 2024

Military 1st 5 star review on 1st December 2023

Military 1st 5 star review on 19th October 2023

Rokas Jasiukaitis

Military 1st 5 star review on 2nd October 2023

Military 1st 5 star review on 29th August 2023

27

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You get what you pay for. Used it for two days in Spain. Rained for one night and it leaked through the top sheet, seams at the zip corners ripped. Straight into the Bin with it.”

Posted 1 day ago

“No stars. I bought two pairs of Pentagon combat trousers. They came quick enough. One pair fitted, if a little tight. Second pair had enough room for another person in them. They were both meant to be the same size!!”

Posted 1 month ago

Dear Customer, Thank you for taking the time to write a review and I am really sorry to hear that the trousers do not fit. As far as we can see our Customer Service has been in touch. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military 1st

Posted 4 weeks ago

“I ordered a pair of MilTec gloves from Military 1st. The goods arrived on time but one glove had a tear in it. I contacted Military 1st to ask them to send a replacement pair to me. I spoke to Magda first and then Iwona. Their first response was to offer me 50% credit on the price of purchase so I could pay to get the item repaired myself. I told them that this was a suboptimal response - I required a new pair of gloves - I’m not going to go and get their faulty goods repaired at the expense of my own time. They refused to send a replacement pair of gloves citing Brexit legislating behind this decision which is transparently nonsense to say the least. I was then told that they were giving me a full credit which has yet to be received. Poor products and amateur abilities.”

Posted 3 months ago

Hi, I am really sorry for the poor impression we have made on you. As far as we can see, a full refund for your order has now been issued. If you require any further assistance please contact our Customer Service Team and they will be more than happy to assist you further: info@military1st.co.uk Apologies for any inconvenience caused. Kind regards, Military 1st

Posted 3 months ago

“I bought trousers and they are too small, when I ordered a size bigger than usual.”

Posted 4 months ago

Dear Customer, I am really sorry to hear that the item does not meet your expectations. If you wish to return the item for a refund please, refer to our returns policy: https://www.military1st.ie/delivery-returns If you require any further assistance, please do not hesitate to contact our Customer Service: info@military1st.ie Kind regards, Military 1st

Posted 4 months ago

“Returned a pair of Cargo Shorts for an exchange for a different size ages ago and never received my exchange nor received confirmation.”

Posted 6 months ago

Dear Customer, Thank you for taking the time to write a review and I am really sorry for the problems you have experienced. As far as we can see our Customer Service has been in touch. If you require any further assistance, please contact our Customer Service Team: info@military1st.ie Once again, apologies for any inconvenience caused. Kind regards, Military 1st

Posted 5 months ago

“Very bad . You work with different sizes.”

Posted 6 months ago

Dear Customer, Thank you for taking the time to write a review and I am really sorry for the problems you have experienced. Please contact our Customer Service Team and they will be happy to assist you: info@military1st.ie Once again, apologies for any inconvenience caused. Kind regards, Military 1st

Posted 6 months ago

“For xxxl they were tight fit.”

Posted 9 months ago

Dear Customer, Thank you for taking the time to write a review. Our Customer Service Team has now been in touch. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military1st

Posted 9 months ago

“Received shorts not happy looked nothing like on website paid a lot of money for very dissatisfied”

Posted 9 months ago

Dear Customer, Thank you for taking the time to write a review. Out Customer Service Team has now been in touch. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military1st

Posted 9 months ago

“I ordered tac boots a few weeks ago and I only wore them once th y are uncomfortable and marked I don’t believe that these boots are brand new and I payed for 2-3 day’s delivery which cost €7.99 but didn’t get them until the 5th day. I am very disappointed in this product.”

Posted 1 year ago

Dear Customer, Thank you for taking the time to write a review. Our Customer Service Team has now been in touch. As far as we can see, the parcel was shipped on 11/04 and delivered on 14/04. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military1st

Posted 1 year ago

Dear Customer, Thank you for taking the time to write a review. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military1st

Posted 11 months ago

“These german military boots copy are NOT leather and fail appart only after few weeks use by my school teenage boy. I am looking for my money back. These are NOT leather and very bad quality.”

Posted 1 year ago

“An ‘army’ belt needs to have some substance to it; what I got was a cheap & nasty strap that is unfit for purpose. The post delivery and return cost was 90% of the strap value but worth it to get rid of it. Such a pity as past purchases from this company have been excellent.”

Posted 1 year ago

“The bag I purchased was fine but certainly not worth the price. It looked a lot more robust and substantial in the pictures. Won't be buying here again.”

Posted 1 year ago

Dear Customer, Thank you for taking the time to write a review. Our Customer Service has now been in touch via email. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military1st

Posted 1 year ago

“Disgraceful waiting weeks on an order I never got I’d never Pryor recommend this site to anyone it’s horrific”

Posted 1 year ago

Dear Customer, Thank you for taking the time to write a review. Our Customer Service has now been in touch via email. As far as we can see, this order has been confirmed lost and a full refund has been provided. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military1st

Posted 1 year ago

“Wrong size .I send back”

Posted 1 year ago

Dear Customer, Thank you for taking the time to write a review. Our Customer Service has now been in touch via email. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military1st

Posted 1 year ago

“I still haven’t recovered it”

Posted 1 year ago

Dear Customer, Thank you for taking the time to write a review. Our Customer Service has now been in touch via email. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military1st

Posted 1 year ago

“Very bed service. Misleading delivery terms. Cancelled order without my my consent!”

Posted 2 years ago

Dear Customer, Thank you for taking the time to write a review. Our Customer Service has been in touch via email. As we were unable to deliver the parcel faster than the advised delivery times on our website, we had no choice but to cancel your order. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military1st

Posted 2 years ago

“Expensive for what you get”

Posted 2 years ago

“Never recieved my order.”

Posted 2 years ago

Dear Customer, Thank you for taking the time to write a review. According to the tracking, the parcel has been successfully delivered. Our Customer Service has now been in touch with you over email. Apologies for any inconvenience caused. Kind regards, Military1st

Posted 2 years ago

“The name would suggest equipment of a military standard , However this is not the case . It's expensive and not fit for purpose. I won't be buying from military 1st again .”

Posted 2 years ago

Dear Customer, Thank you for taking the time to write a review. As far as we can see our Customer Service has now been in touch. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military1st

Posted 2 years ago

“Ordered two trousers, same size, same style, same brand. The fit was different so I returned both. The company's returns vendor is not the same as the seller. Know this before you order anything you risk needing to return. Its outsourcing apparently which made me uneasy. My return was paid for with parcel connect and sent with the recommended logistics vendor. 2 months later I haven't received a refund and today one pair of trousers was returned to me in a tattered envelop with no return message, very disappointed with the company and I'll be escalating to my local consumer protection aid.”

Posted 2 years ago

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Military 1st is rated 4.5 based on 1,352 reviews