Name: Military 1st
Address: MMG Trading Ltd Unit 1, Fourth Avenue Trafford Park Manchester M17 1DB, Manchester
Rating: 4.54

“Weeks later I’m still waiting for my order !”

Helpful Report

Posted 3 years ago

Dear Customer, Thank you for taking the time to write a review and I am really sorry for the problems you have experienced. As far as we can seem our Customer Service has been in touch. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military 1st

Posted 3 years ago

“I ordered some trousers on the 1st of October and they still have not arrived it’s now the 15th of October”

Helpful Report

Posted 3 years ago

Dear Customer, Thank you for taking the time to write a review and I am really sorry for the problems you have experienced. As far as we can seem our Customer Service has been in touch. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military 1st

Posted 3 years ago

“Very bad experience, the trousers finally arrived after waiting 3weeks, it didn't look anything like the photos... l then sent it back and it took them another 3 weeks to refund the money but they did refund the full amount, l had to email them several times to find out what was happening. I won't be ordering from them again.”

Helpful Report

Posted 3 years ago

Hello, Thank you for taking the time to write a review and we are really sorry for the problems you have experienced. Unfortunately, due to the Coronavirus outbreak, there was a delay in processing our return. Once again, apologies for any inconvenience caused. Kind regards, Military 1st

Posted 3 years ago

“Got a email to write a review on a product I haven't received,I ordered nearly 3 weeks ago still order was despatched on July 22nd still haven't received it yet”

Helpful Report

Posted 3 years ago

Hello, Thank you for taking the time to write a review and we are really sorry for the problems you have experienced. As far as we can see, our Customer Service Team has sent you a message. If there is anything else that we can assist you with, please do not hesitate to contact us info@military1st.ie Once again, apologies for any inconvenience caused. Kind regards, Military 1st

Posted 3 years ago

“I ordered a compass. A week after I was advised it had been dispatched. It never arrived. I sent an email to military 1st and never recieved a response.”

Helpful Report

Posted 3 years ago

Dear Customer, I am really sorry about the problems you have exprienced. As far as we can see, our Customer Service Team has been in touch. If you require any further assistance, please do not hesiate to contact us: info@military1st.ie Kind regards, Military1st

Posted 3 years ago

“Worst place to buy my parcel got delivered to New Zealand instead of Ireland do not recommend”

Helpful Report

Posted 3 years ago

Dear Customer, I am really sorry about the problems you have exprienced. As far as we can see, our Customer Service Team has been in touch. If you require any further assistance, please do not hesiate to contact us: info@military1st.ie Kind regards, Military1st

Posted 3 years ago

“Terrible service due to you guys using DPD who are unable to deliver my goods to an address in Germany. I keep getting the run around that I must contact DPD however DPD says that they can’t do anything for me. Now I’m probably going to have to fight for a refund as I no longer want the items. 15505995034849 Is my DPD reference number.”

Helpful Report

Posted 3 years ago

Dear Customer, I am really sorry about the problems you have exprienced. As far as we can see, our Customer Service Team has been in touch. If you require any further assistance, please do not hesiate to contact us: info@military1st.ie Kind regards, Military1st

Posted 3 years ago

“I ordered a pair of Military boots which were described on the website as having reinforced toe cap and heel. What I got was a pair of military boots without the reinforced toe cap which was badly labelled as a safety boot, I won't be using this site again and it cost me €10 to return the item.”

Helpful Report

Posted 3 years ago

Hello, I am really sorry to hear about this. Could you please contact our Customer Service Team and they will be more than happy to assist you further. Kind regards, Military1st

Posted 3 years ago

“Delivery was meant to be 3-5 working days, took 2 weeks, no way of tracking, fed up with companies blaming COVID19 for everything, i send items globally and in time. I would after buying several items overs the years have expected a voucher but most companies think pennies are more than pounds.”

Helpful Report

Posted 3 years ago

Dear Customer, I am really sorry for the problems you have experienced and the poor impression we have made on you. If you require any further assistance, please contact our Customer Service Team: info@military1st.ie Apologies for any inconvenience caused. Kind regards, Iwona

Posted 3 years ago

“Product was very disappointing , my feel are destroyed from the shoes , so uncomfortable , definitely wouldn't be purchasing shoes from them again”

Helpful Report

Posted 3 years ago

Dear Customer, I am really sorry to hear that the item turned out to be unsuitable. Please contact our Customer Service Team and they will be more than happy to assist you further: info@military1st.co.uk Kind regards, Military1st

Posted 3 years ago

“Ordered a pair of combat pants that came a week later in a different colour and size poor quality”

Helpful Report

Posted 3 years ago

Dear Customer, I am really sorry about this. Our Customer Service Team has now sent you a private message. Kind regards, Military1st

Posted 3 years ago

“They said they had the shorts in stock yet I had to wait almost a month for them to come in from china. They lied and made me wait for them. The sun was gone before I got them. Shysters!!!!!!!!!!!!1”

Helpful Report

Posted 3 years ago

Hi, I am really sorry for the poor impression we have made on you and for the problems you have experienced. If you require any further assistance please contact our Customer Service Team and they will be more than happy to assist you further: info@military1st.co.uk Apologies for any inconvenience caused. Kind regards, Military1st

Posted 3 years ago

“Ordered items shipped 24th April 2020 Still have not received my order to date 19th May 2020 13 emails later and now have been advised by Military 1st that I will have to wait until 29th May before they will accept that the items are lost in the post. So seriously how do you think I should rate that service”

Helpful Report

Posted 3 years ago

Hi, I am really sorry for the poor impression we have made on you and for the problems you have experienced. If you require any further assistance please contact our Customer Service Team and they will be more than happy to assist you further: info@military1st.co.uk Apologies for any inconvenience caused. Kind regards, Military1st

Posted 3 years ago

“I have not received my package so will give a review when l receive my item.”

Helpful Report

Posted 3 years ago

Hi, I am really sorry for the poor impression we have made on you and for the problems you have experienced. We have now sent you a private message. Kind regards, Military1st

Posted 3 years ago

“No phone number for customer service. Getting through on their website is non - existence. No way to track your order.”

Helpful Report

Posted 3 years ago

Hi, I am really sorry for the poor impression we have made on you and for the problems you have experienced. If you require any further assistance please contact our Customer Service Team and they will be more than happy to assist you further: info@military1st.co.uk Apologies for any inconvenience caused. Kind regards, Military1st

Posted 3 years ago

“These people are clowns, customer service non-existent, and refunds never happen”

Helpful Report

Posted 4 years ago

Hi, I am really sorry for the poor impression we have made on you and for the problems you have experienced. If you require any further assistance please contact our Customer Service Team and they will be more than happy to assist you further: info@military1st.co.uk Apologies for any inconvenience caused. Kind regards, Military1st

Posted 3 years ago

“If i could give this bunch of arse clowns zero stars i would. If you are in Australia, do not deal with this company. Customer service at it's worst, and after weeks of trying to get a straight answer i get told that my item has been lost in transit. Now i have to hope that i see my money returned. Steer clear of these idiots!”

Helpful Report

Posted 4 years ago

Hi, I am really sorry for the poor impression we have made on you and for the problems you have experienced. As far as we can see, the parcel was successfully delivered. If you require any further assistance please contact our Customer Service Team and they will be more than happy to assist you further: info@military1st.co.uk Apologies for any inconvenience caused. Kind regards, Military1st

Posted 3 years ago

“They suck and I will never order from them again”

Helpful Report

Posted 4 years ago

Hi, I am really sorry for the poor impression we have made on you and for the problems you have experienced. If you require any further assistance please contact our Customer Service Team and they will be more than happy to assist you further: info@military1st.co.uk Apologies for any inconvenience caused. Kind regards, Military1st

Posted 3 years ago

“Disgusting customer service, they do not complete refunds. Shipping took over a month and the courier was rough with the package. Disappointed in the entire experience.”

Helpful Report

Posted 4 years ago

“I placed an order with Military 1st and haven't received my order. It was for a $15 tactical ball cap, so I didn't think I needed tracking. I guess I was wrong. I emailed them 2 days ago and I was basically blown off. I'm a disabled American veteran, so the little money I get is important to me. I won't deal with this company anymore!”

Helpful Report

Posted 4 years ago


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Military 1st Reviews