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Military 1st Reviews

4.6 Rating 1,737 Reviews
89 %
of reviewers recommend Military 1st
4.6
Based on 1,737 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
Read Military 1st Reviews

About Military 1st:

Military 1st is a trading name of MMG Trading Ltd.

Established in 2008, the Military 1st is an online retailer specialising in first-rate outdoor and combat clothing and tactical footwear, as well as camping and bushcraft equipment and accessories. We are proud of our continuously growing range of high-quality products from the world's best-known brands, and in excellent prices, along with the fastest possible delivery and the highest level of customer service.

Visit Website

Email:

info@military1st.co.uk

Location:

MMG Trading Ltd Unit 1, Fourth Avenue Trafford Park Manchester M17 1DB
Manchester
M17 1DB

Anonymous
Anonymous  // 01/01/2019
The goods ordered were sent to the wrong address by Military 1st. The reason this happened appears to be that the software used to ender the address changes the address at random when the Eircode (Irish Post Code) is entered. I contacted them about this proir to delivery, and they refused to accept responsibility for thier softwatre glitch, or to address the problem in any way. Will not use them again, will not recomend.
Helpful Report
Posted 2 years ago
Dear Customer, Thank you for taking the time to write a review and I am really sorry for the problems you have experienced. Please note that it is customer's responsibility to enter and then check the order confrimation email to see if the address has been entered correctly. Unfortunately, we do not review every single order manually and we trust that our customers enter the correct address at the checkout. As far as we can see, your parcel is retruning to us. Please rest assured that we will be in touch as soon as it arrives. If you require any further assistance, please contact our Customer Service Team: info@military1st.ie Once again, apologies for any inconvenience caused. Kind regards, Military 1st
Posted 2 years ago
You get what you pay for. Used it for two days in Spain. Rained for one night and it leaked through the top sheet, seams at the zip corners ripped. Straight into the Bin with it.
Helpful Report
Posted 2 years ago
Dear Customer, Thank you for taking the time to write a review and I am really sorry about this. As far as we can seee, our Customer Service has been in touch. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military 1st
Posted 2 years ago
No stars. I bought two pairs of Pentagon combat trousers. They came quick enough. One pair fitted, if a little tight. Second pair had enough room for another person in them. They were both meant to be the same size!!
Helpful Report
Posted 2 years ago
Dear Customer, Thank you for taking the time to write a review and I am really sorry to hear that the trousers do not fit. As far as we can see our Customer Service has been in touch. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military 1st
Posted 2 years ago
I ordered a pair of MilTec gloves from Military 1st. The goods arrived on time but one glove had a tear in it. I contacted Military 1st to ask them to send a replacement pair to me. I spoke to Magda first and then Iwona. Their first response was to offer me 50% credit on the price of purchase so I could pay to get the item repaired myself. I told them that this was a suboptimal response - I required a new pair of gloves - I’m not going to go and get their faulty goods repaired at the expense of my own time. They refused to send a replacement pair of gloves citing Brexit legislating behind this decision which is transparently nonsense to say the least. I was then told that they were giving me a full credit which has yet to be received. Poor products and amateur abilities.
Helpful Report
Posted 2 years ago
Hi, I am really sorry for the poor impression we have made on you. As far as we can see, a full refund for your order has now been issued. If you require any further assistance please contact our Customer Service Team and they will be more than happy to assist you further: info@military1st.co.uk Apologies for any inconvenience caused. Kind regards, Military 1st
Posted 2 years ago
I bought trousers and they are too small, when I ordered a size bigger than usual.
Helpful Report
Posted 2 years ago
Dear Customer, I am really sorry to hear that the item does not meet your expectations. If you wish to return the item for a refund please, refer to our returns policy: https://www.military1st.ie/delivery-returns If you require any further assistance, please do not hesitate to contact our Customer Service: info@military1st.ie Kind regards, Military 1st
Posted 2 years ago
Returned a pair of Cargo Shorts for an exchange for a different size ages ago and never received my exchange nor received confirmation.
Helpful Report
Posted 2 years ago
Dear Customer, Thank you for taking the time to write a review and I am really sorry for the problems you have experienced. As far as we can see our Customer Service has been in touch. If you require any further assistance, please contact our Customer Service Team: info@military1st.ie Once again, apologies for any inconvenience caused. Kind regards, Military 1st
Posted 2 years ago
Very bad . You work with different sizes.
Helpful Report
Posted 2 years ago
Dear Customer, Thank you for taking the time to write a review and I am really sorry for the problems you have experienced. Please contact our Customer Service Team and they will be happy to assist you: info@military1st.ie Once again, apologies for any inconvenience caused. Kind regards, Military 1st
Posted 2 years ago
For xxxl they were tight fit.
Helpful Report
Posted 3 years ago
Dear Customer, Thank you for taking the time to write a review. Our Customer Service Team has now been in touch. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military1st
Posted 3 years ago
Received shorts not happy looked nothing like on website paid a lot of money for very dissatisfied
Helpful Report
Posted 3 years ago
Dear Customer, Thank you for taking the time to write a review. Out Customer Service Team has now been in touch. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military1st
Posted 3 years ago
I ordered tac boots a few weeks ago and I only wore them once th y are uncomfortable and marked I don’t believe that these boots are brand new and I payed for 2-3 day’s delivery which cost €7.99 but didn’t get them until the 5th day. I am very disappointed in this product.
Helpful Report
Posted 3 years ago
Dear Customer, Thank you for taking the time to write a review. Our Customer Service Team has now been in touch. As far as we can see, the parcel was shipped on 11/04 and delivered on 14/04. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military1st
Posted 3 years ago
Dear Customer, Thank you for taking the time to write a review. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military1st
Posted 3 years ago
These german military boots copy are NOT leather and fail appart only after few weeks use by my school teenage boy. I am looking for my money back. These are NOT leather and very bad quality.
Helpful Report
Posted 3 years ago
An ‘army’ belt needs to have some substance to it; what I got was a cheap & nasty strap that is unfit for purpose. The post delivery and return cost was 90% of the strap value but worth it to get rid of it. Such a pity as past purchases from this company have been excellent.
Helpful Report
Posted 3 years ago
The bag I purchased was fine but certainly not worth the price. It looked a lot more robust and substantial in the pictures. Won't be buying here again.
Helpful Report
Posted 3 years ago
Dear Customer, Thank you for taking the time to write a review. Our Customer Service has now been in touch via email. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military1st
Posted 3 years ago
Disgraceful waiting weeks on an order I never got I’d never Pryor recommend this site to anyone it’s horrific
Helpful Report
Posted 3 years ago
Dear Customer, Thank you for taking the time to write a review. Our Customer Service has now been in touch via email. As far as we can see, this order has been confirmed lost and a full refund has been provided. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military1st
Posted 3 years ago
Wrong size .I send back
Helpful Report
Posted 3 years ago
Dear Customer, Thank you for taking the time to write a review. Our Customer Service has now been in touch via email. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military1st
Posted 3 years ago
I still haven’t recovered it
Helpful Report
Posted 4 years ago
Dear Customer, Thank you for taking the time to write a review. Our Customer Service has now been in touch via email. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military1st
Posted 4 years ago
Very bed service. Misleading delivery terms. Cancelled order without my my consent!
Helpful Report
Posted 4 years ago
Dear Customer, Thank you for taking the time to write a review. Our Customer Service has been in touch via email. As we were unable to deliver the parcel faster than the advised delivery times on our website, we had no choice but to cancel your order. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military1st
Posted 4 years ago
Expensive for what you get
Helpful Report
Posted 4 years ago
Never recieved my order.
Helpful Report
Posted 4 years ago
Dear Customer, Thank you for taking the time to write a review. According to the tracking, the parcel has been successfully delivered. Our Customer Service has now been in touch with you over email. Apologies for any inconvenience caused. Kind regards, Military1st
Posted 4 years ago
The name would suggest equipment of a military standard , However this is not the case . It's expensive and not fit for purpose. I won't be buying from military 1st again .
Helpful Report
Posted 5 years ago
Dear Customer, Thank you for taking the time to write a review. As far as we can see our Customer Service has now been in touch. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military1st
Posted 5 years ago
Military 1st is rated 4.6 based on 1,737 reviews