Military 1st Reviews

Name: Military 1st
Address: MMG Trading Ltd Unit 1, Fourth Avenue Trafford Park Manchester M17 1DB, Manchester
Rating: 4.54

4.5 Rating 1,586 Reviews

89 %

of reviewers recommend Military 1st

Company Reviews

Metrics

Info

4.5

Based on 1,586 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Military 1st:

Military 1st is a trading name of MMG Trading Ltd.

Established in 2008, the Military 1st is an online retailer specialising in first-rate outdoor and combat clothing and tactical footwear, as well as camping and bushcraft equipment and accessories. We are proud of our continuously growing range of high-quality products from the world's best-known brands, and in excellent prices, along with the fastest possible delivery and the highest level of customer service.

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Email:

info@military1st.co.uk

Location:

MMG Trading Ltd Unit 1, Fourth Avenue Trafford Park Manchester M17 1DB
Manchester
M17 1DB

Military 1st 5 star review on 10th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Returned a pair of Cargo Shorts for an exchange for a different size ages ago and never received my exchange nor received confirmation.”

Helpful Report

Posted 1 year ago

Dear Customer, Thank you for taking the time to write a review and I am really sorry for the problems you have experienced. As far as we can see our Customer Service has been in touch. If you require any further assistance, please contact our Customer Service Team: info@military1st.ie Once again, apologies for any inconvenience caused. Kind regards, Military 1st

Posted 1 year ago

“Very bad . You work with different sizes.”

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Posted 1 year ago

Dear Customer, Thank you for taking the time to write a review and I am really sorry for the problems you have experienced. Please contact our Customer Service Team and they will be happy to assist you: info@military1st.ie Once again, apologies for any inconvenience caused. Kind regards, Military 1st

Posted 1 year ago

“For xxxl they were tight fit.”

Helpful Report

Posted 2 years ago

Dear Customer, Thank you for taking the time to write a review. Our Customer Service Team has now been in touch. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military1st

Posted 2 years ago

“Received shorts not happy looked nothing like on website paid a lot of money for very dissatisfied”

Helpful Report

Posted 2 years ago

Dear Customer, Thank you for taking the time to write a review. Out Customer Service Team has now been in touch. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military1st

Posted 2 years ago

“I ordered tac boots a few weeks ago and I only wore them once th y are uncomfortable and marked I don’t believe that these boots are brand new and I payed for 2-3 day’s delivery which cost €7.99 but didn’t get them until the 5th day. I am very disappointed in this product.”

Helpful Report

Posted 2 years ago

Dear Customer, Thank you for taking the time to write a review. Our Customer Service Team has now been in touch. As far as we can see, the parcel was shipped on 11/04 and delivered on 14/04. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military1st

Posted 2 years ago

Dear Customer, Thank you for taking the time to write a review. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military1st

Posted 2 years ago

“These german military boots copy are NOT leather and fail appart only after few weeks use by my school teenage boy. I am looking for my money back. These are NOT leather and very bad quality.”

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Posted 2 years ago

“An ‘army’ belt needs to have some substance to it; what I got was a cheap & nasty strap that is unfit for purpose. The post delivery and return cost was 90% of the strap value but worth it to get rid of it. Such a pity as past purchases from this company have been excellent.”

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Posted 2 years ago

“The bag I purchased was fine but certainly not worth the price. It looked a lot more robust and substantial in the pictures. Won't be buying here again.”

Helpful Report

Posted 2 years ago

Dear Customer, Thank you for taking the time to write a review. Our Customer Service has now been in touch via email. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military1st

Posted 2 years ago

“Disgraceful waiting weeks on an order I never got I’d never Pryor recommend this site to anyone it’s horrific”

Helpful Report

Posted 2 years ago

Dear Customer, Thank you for taking the time to write a review. Our Customer Service has now been in touch via email. As far as we can see, this order has been confirmed lost and a full refund has been provided. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military1st

Posted 2 years ago

“Wrong size .I send back”

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Posted 2 years ago

“I still haven’t recovered it”

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Posted 2 years ago

“Very bed service. Misleading delivery terms. Cancelled order without my my consent!”

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Posted 3 years ago

Dear Customer, Thank you for taking the time to write a review. Our Customer Service has been in touch via email. As we were unable to deliver the parcel faster than the advised delivery times on our website, we had no choice but to cancel your order. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military1st

Posted 3 years ago

“Expensive for what you get”

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Posted 3 years ago

“Never recieved my order.”

Helpful Report

Posted 3 years ago

Dear Customer, Thank you for taking the time to write a review. According to the tracking, the parcel has been successfully delivered. Our Customer Service has now been in touch with you over email. Apologies for any inconvenience caused. Kind regards, Military1st

Posted 3 years ago

“The name would suggest equipment of a military standard , However this is not the case . It's expensive and not fit for purpose. I won't be buying from military 1st again .”

Helpful Report

Posted 4 years ago

Dear Customer, Thank you for taking the time to write a review. As far as we can see our Customer Service has now been in touch. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military1st

Posted 4 years ago

“Ordered two trousers, same size, same style, same brand. The fit was different so I returned both. The company's returns vendor is not the same as the seller. Know this before you order anything you risk needing to return. Its outsourcing apparently which made me uneasy. My return was paid for with parcel connect and sent with the recommended logistics vendor. 2 months later I haven't received a refund and today one pair of trousers was returned to me in a tattered envelop with no return message, very disappointed with the company and I'll be escalating to my local consumer protection aid.”

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Posted 4 years ago

“The product doesn't look as nice as on the photo.”

Helpful Report

Posted 4 years ago

Dear Customer, Thank you for taking the time to write a review. As far as we can see our Customer Service has been in touch. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military1st

Posted 4 years ago

“Ordered 2 items on the 11th march,courier list or had no trace of items,then one item was oit if stock,they sent the single item again and this time after contacting them I was told that the courier is sending the item back as they failed to deliver for some reason not disclosed to me. I have received none of the items. This was a very disappointing and I would not recommend them”

Helpful Report

Posted 4 years ago

Dear Customer, Thank you for taking the time to write a review and I am really sorry for the problems you have experienced. As far as we can see our Customer Service has been in touch. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military1st

Posted 4 years ago

“Paid in full for an item and has not arrived .Very disappointing. No reply to my email . They send me emails but I cannot reply to them.”

Helpful Report

Posted 4 years ago

Dear Customer, Thank you for taking the time to write a review and I am really sorry for the problems you have experienced. As far as we can seem our Customer Service has been in touch and responded to all of your emails. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military 1st

Posted 4 years ago

“I can't review it yet as my order has not arrived two weeks later.”

Helpful Report

Posted 4 years ago

Dear Customer, Thank you for taking the time to write a review and I am really sorry for the problems you have experienced. As far as we can seem our Customer Service has been in touch. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military 1st

Posted 4 years ago

Military 1st is rated 4.5 based on 1,586 reviews