Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.14

4.1 Rating 2,048 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.1

Based on 2,048 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 1 star review on 13th January 2023

Rab Forbes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service.”

Helpful Report

Posted 4 years ago

Good morning Royston, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Excellent service and promp payment”

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Posted 4 years ago

Good morning Denise Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Really quick to process and payment was revived promptly.”

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Posted 4 years ago

Good morning Samantha, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Great service and quick turnaround”

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Posted 4 years ago

Good afternoon John, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Good and easy process! Will use again.”

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Posted 4 years ago

Good afternoon Michael, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Great service. I am really impressed how quick it was processed. I sent the order Sunday evening. Old phone pick up was on Tuesday. Thursday afternoon I got the payment. Really fast and easy process. I strongly recommend it.”

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Posted 4 years ago

Good morning Gabriel, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Got a very good price & a great service”

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Posted 4 years ago

Good afternoon David, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Excellent fast and reliable”

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Posted 4 years ago

Good morning Nicola, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Quick and easy”

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Posted 4 years ago

Good morning Mandy, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Very fast same day payment and got a few quid for a phone that would have otherwise cost me a lot to fix”

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Posted 4 years ago

Good morning Phillip, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Good price, paid very quickly! Super easy to use”

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Posted 4 years ago

Good morning Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Brilliant service as ever. Seamless sale, instant payment, no BS. why use anyone else?”

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Posted 4 years ago

Good morning Trevor, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Excellent 5 Star service from A to Z”

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Posted 4 years ago

Good morning Samina, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Dpd are a nightmare, mazuma are great though :)”

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Posted 4 years ago

Good morning Samuel, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Straightforward easy transaction”

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Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“I was quoted £105 for an x box one x which was in fine working order before it left my house. I was even playing on it the night before and cleared all the information off it ready to sell. Ive not had an issue with the x box in all the time I have had it as I look after my things and the only reason I was selling it was because I have upgraded. Mazuma are telling me that when they tested it there was a HDMI fault and they could only offer me £12.50 for it!!! If there is a fault with it then its the fault of Mazuma and how they've handed my x box upon receipt. I am not going to be insulted by being offered £12.50 for it. AVOID SELLING OR USING MAZUMA as they obviously are trying to make a fool out of people.”

Helpful Report

Posted 4 years ago

Good afternoon, thank you for your review, We are sorry to hear of your experience with Mazuma, I have checked your order and can see this was amended based on a loose HDMI port. When our technician tested the device the screen came on however, if the device was moved, the connection cut out due to the loose port. Our technicians have to ensure all functions of the device function correctly, if they don't then we have to amend the price based on this. Two cables were tested on your device before a decision was made. I can see you have rejected and this will be returned back to your free of charge. Kind regards Mazuma

Posted 4 years ago

“Great company, can’t complain.”

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Posted 4 years ago

Good afternoon, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Easy to use. Fast response. No quibbles. Thank you.”

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Posted 4 years ago

Good afternoon Janette, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Excellent service. Very simple process to sell my phone. Prompt payment.”

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Posted 4 years ago

Good afternoon Richard, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Absolutely effortless process from start to finish. Very efficient. Would totally recommend this company”

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Posted 4 years ago

Good morning Zoe, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

Mazuma Mobile is rated 4.1 based on 2,048 reviews