Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.14

4.1 Rating 2,048 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.1

Based on 2,048 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 1 star review on 13th January 2023

Rab Forbes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Highly recommend Mazuma Mobile. They received my phone last tuesday and i was paid on the same day. They very quick and professional”

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Posted 4 years ago

Good afternoon Sharon, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Easy process and the money was in my account the day after sending my handset away. Top service”

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Posted 4 years ago

Good afternoon Andy, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“quick and efficient”

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Posted 4 years ago

Good afternoon Sean, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Brilliant all the way!”

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Posted 4 years ago

Good afternoon Chris, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Great and simple service, DPD collection was excellent”

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Posted 4 years ago

Good afternoon, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Quick and easy!”

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Posted 4 years ago

Good morning Ana, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Excellent service, fast and efficient !”

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Posted 4 years ago

Good morning Lynn, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Excellent service and speedy processing. Would highly recommend.”

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Posted 4 years ago

Good morning Michael, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Just awesome. Speedy service and response. Brilliant.”

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Posted 4 years ago

Good morning Paul, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Service was very quick and was impressed with the overall service. However, was slightly disappointed the amount offered was so little. Hence only the 3 stars”

Helpful Report

Posted 4 years ago

Good afternoon Chris, Thank you for your review, We are sorry to hear you were disappointed with the amount offered for your device. Unfortunately, these models do not hold much value in them in the tech market so we can only offer what the market is currently buying them for. We would love to hear any feedback you may have for us, Please contact our team if you have any suggestions at customerservices@mazumamobile.com Kind regards Mazuma

Posted 4 years ago

“Excellent service, prompt payment as promised happy customer”

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Posted 4 years ago

Good afternoon Stephen, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Great and quick service, so easy to trade in your old phone and no hassle.”

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Posted 4 years ago

Good afternoon Tanya, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Easy, informed of the status of the payment throughout and funds arrived and cleared quickly. Thanks.”

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Posted 4 years ago

Good afternoon, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“I’ve used Mazuma several times and they’re always very efficient. Very fast processing and payment.”

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Posted 4 years ago

Good morning, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Great service and fast payment”

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Posted 4 years ago

Good morning Carrie, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Very quick and easy. I’ve sold several devices through Mazuma, and it’s been great every time. I particularly liked the new COVID-driven option of a doorstep collection by DPD.”

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Posted 4 years ago

Good morning Paul, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Great service no problem from start to finish. Better than o2. Highly recommended”

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Posted 4 years ago

Good morning Julie, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Brilliant service, quick responses and money was in account on the day they received the phone.”

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Posted 4 years ago

Good morning Emma, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Hi Grace, Honestly cannot thank you enough for ALL your help! You have been amazing and I am so grateful for everything that you did. I hope you have a wonderful Christmas and thank you for helping make mine a little bit better. You are an absolute star thank you so much. Kind regards Mark”

Helpful Report

Posted 4 years ago

Good morning Mark, Thank you for your lovely review, we will ensure that this is passed onto Grace for you, We really appreciate your positive comments and wish you a wonderful Christmas too, Kind regards Mazuma

Posted 4 years ago

“Very simple. And really efficient method of selling a phone. Would not hesitate to recommend this way to anyone expecting a smooth way to do so. Thank you”

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Posted 4 years ago

Good morning Girish, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

Mazuma Mobile is rated 4.1 based on 2,048 reviews