Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.15

4.2 Rating 2,038 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.2

Based on 2,038 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 1 star review on 13th January 2023

Rab Forbes

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received payment on the day they received the phonr”

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Posted 3 years ago

Good morning Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 3 years ago

“Good service quick payment to”

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Posted 3 years ago

Good morning Peter, Thank you for the review, we really appreciate it, Kind regards Mazuma

Posted 3 years ago

“Mazuma didn’t offer the highest valuation for my device but they did honour the price they quoted, I had already sent it to another re cycler who offered a good price for my iPhone but as soon as they received it slashed the offer due to a failed battery health check. I had my device returned and sent it to Mazuma instead. One tip I would suggest is to contact Mazuma before you send your device to find out what they call good battery health. I was told for my model and age of the phone anything over 70% Would be good enough and mine had 82% so I knew it would be ok.”

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Posted 3 years ago

Good afternoon, Thank you for choosing Mazuma. We really appreciate your feedback. Kind regards Mazuma

Posted 3 years ago

“Easy to use website, clear instructions and payment was quicker than expected.”

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Posted 3 years ago

Good morning Fiona, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 3 years ago

“Simple and straightforward.”

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Posted 3 years ago

Good morning Ian, Thank you for the review, it's great to hear your positive comments, Kind regards Mazuma

Posted 3 years ago

“Quick, easy, straightforward website. Clear instructions on how to send device.”

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Posted 3 years ago

Good afternoon Robert, Thank you for the review, we really appreciate the positive comments, Kind regards Mazuma

Posted 3 years ago

“Easy, fast payment, paid what it quoted. Would use again.”

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Posted 3 years ago

Good morning Eleanor, Thank you for the review, we look forward to you using us again! Kind regards Mazuma

Posted 3 years ago

“Very satisfied, quick reply’s and money in bank the same day”

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Posted 3 years ago

Good afternoon, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 3 years ago

“Quick and fast service. Easy to follow.”

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Posted 4 years ago

Good morning Joanne, Thank you for choosing Mazuma Mobile. We really appreciate your four-star review. Kind regards Mazuma

Posted 4 years ago

“Easy handy way of getting rid of my old phone Payed in full ,no problem.”

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Posted 4 years ago

Good afternoon, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Quick and easy. Reasonable price for my phone but more importantly hassle free.”

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Posted 4 years ago

Good afternoon Marc, Thank you for the review, we really appreciate the positive comments, Kind regards Mazuma

Posted 4 years ago

“All very good. Gave a four star as an average rating but the service overall was very good. Item tracked and monitored throughout the process and the purchase price was paid immediately.”

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Posted 4 years ago

Good morning Trevor, Thank you for your review, we are happy to hear of your experience with Mazuma and we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Good efficient service, and fast. However, only 4 stars given because I felt I was not offered a fair price for my mobile.”

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Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your comments. Kind regards Mazuma

Posted 4 years ago

“I always use maxima mobile I’ve found they offer better prices”

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Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile

Posted 4 years ago

“Quick and effortless”

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Posted 4 years ago

Good afternoon Marc, Thank you for the review. We appreciate the positive comments, Kind regards Mazuma

Posted 4 years ago

“Very fast and good service xx”

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Posted 4 years ago

Good morning, Thank you for the review. We really appreciate the positive comments, Kind regards Mazuma

Posted 4 years ago

“Quick and easy, The price say say is what they pay. They pay when they say.”

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Posted 4 years ago

Good morning, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Good job done. !”

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Posted 4 years ago

Good morning Stephen, Thank you for choosing Mazuma Mobile. We really appreciate your four-star review. Kind regards Mazuma

Posted 4 years ago

“No problem with my sale unlike another company who said there was a fault . Price quoted was paid . Many thanks for an easy service .”

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Posted 4 years ago

Good morning Martin, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Quick and fast payment, apart from that I checked on music magpie and they were offering more cash.”

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Posted 4 years ago

Good morning, Thank you for choosing Mazuma Mobile. We really appreciate your four-star review. Kind regards Mazuma

Posted 4 years ago

Mazuma Mobile is rated 4.2 based on 2,038 reviews