Mazuma Mobile Reviews

1.17 Rating 137 Reviews
4% of reviewers recommend Mazuma Mobile
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About Mazuma Mobile: Mazuma Mobile are UK’s favourite mobile phone recycling website. <br /> We re-home, on average, 150,000 mobiles per month - we're one of the leading mobile phone REUSE specialists in Europe and have already paid out over £68 million to 100’s of 1000’s of happy

0845 8723000

1 Colne Way Court, Watford, Hertfordshire United Kingdom

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service
on-time delivery
Greater than 72%
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Under an hour
customer service
1.25 out of 5
Returns & Refunds
returns process
"Excellent service got best price and amazed how quick and professional the process is. I got paid within 24hours of sending my item. I used a different company few weeks ago the magpie one. Took 5 days for payment and original offer was refused. Mazuma have done me proud highly recommend them. O and they gave me a £20 discount on a purchase. World class Mazuma."
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Posted 4 months ago
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"This is the 2nd time I’ve used Mazuma to trade in my phone. I posted on sat morning and the promised cash was in my bank by 5pm on weds. Great service"
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Posted 7 months ago
"I sent 2 phones last week and they were received yesterday. I received an email today telling me that my payment had been processed and I would receive my payment today. It arrived into my account tonight and I'm very happy with the service I've received from Mazuma."
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Posted 8 months ago
Mazuma Mobile is rated 1.17 based on 137 reviews