Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.15

4.2 Rating 2,038 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.2

Based on 2,038 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

Write Your review

Tell us how Mazuma Mobile made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 1 star review on 13th January 2023

Rab Forbes

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Scammed and Shattered until Hackshift360 Stepped In”

Helpful Report

Posted 2 weeks ago

“To "KELLI" in e-services goes my heartfelt thanks for a job well done. I had a particular problem w/ automatic withdrawals that she was able to clear-up and help me to understand how the process actually works. That, and her friendly demeanor made for a nice telephone transaction. Thx... Kelli.”

Helpful Report

Posted 5 months ago

“I joy for smell and a very polite Young lady was sitting at the desk at the Gladstone area and her name is Monet I went into the bank on this very day just stressed about the new phone system and she was very polite and very helpful very man and she wouldn’t let me leave the bank unless I knew what was in my account because I was determined she was a very nice lady this is the Gladstone location Monet give her a five star review if I had a bell I would ring it Go Monet🤩”

Helpful Report

Posted 2 years ago

“Fantastic 5* service. Sent my phone, they received my phone within 2 days I had received my payout! Received email updates at every stage of the process as well which kept me in the loop and was very assuring. If you want a easy, hassle free and professional business to deal with then I would most definitely recommend Mazuma, and I myself will be using them again in the future!”

Helpful Report

Posted 3 years ago

Thank you for the five-star review, we appreciate it! Kind regards Mazuam

Posted 3 years ago

“Paid the amount quotes within 24 hours of receiving the phone. Really easy and efficient process.”

Helpful Report

Posted 3 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile

Posted 3 years ago

“Checked out the reviews and thought go on them. Not disappointed absolutely first class fast service instantly paid. Highly recommended.”

Helpful Report

Posted 3 years ago

Good morning, Thank you for recommending Mazuma! We are glad to hear that you had a hassle-free experience with us. Kind regards, Mazuma Mobile

Posted 3 years ago

“Excellent service. Would highly recommend.”

Helpful Report

Posted 3 years ago

Good morning, Thank you for recommending Mazuma! We are glad to hear that you had a hassle-free experience with us. Kind regards, Mazuma Mobile

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

Good morning, Thank you for choosing Mazuma. We really appreciate your five-star review. Kind regards, Mazuma Mobile

Posted 3 years ago

“Really easy service to use and got the best price for my mobile. Lots of pick up points, all tracked. Lots of updates even when my phone got to the centre and was paid the same day it arrived to them.”

Helpful Report

Posted 3 years ago

Good morning Bryonie, Thank you for the five-star review. We really appreciate the positive comments, Kind regards Mazuma

Posted 3 years ago

“Used the mobile phone comparison sites and found Mazuma offered the best price. Sold my handset via the Mazuma website, received the packaging and the instructions. sent package via royal mail, received emails when received by Mazuma and progress reports that the quote had been accepted and paid.”

Helpful Report

Posted 3 years ago

Good afternoon Wesley, Thank you for the five-star review. We really appreciate the positive comments, Kind regards Mazuma

Posted 3 years ago

“Great and fast service. Will defo use again.”

Helpful Report

Posted 3 years ago

Good morning, Thank you for the five-star review, we look forward to you using us again in the future! Kind regards Mazuma

Posted 3 years ago

“Excellent service. Sent my phone on the Saturday morning and received payment lunchtime on Monday, was kept up to date throughout.”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you for your five-star review, we really appreciate the positive comments, Kind regards Mazuma

Posted 3 years ago

“Excellent service would recommend fast service and payment”

Helpful Report

Posted 3 years ago

Good morning April, Thank you for the five-star review and recommendation, we really appreciate it, Kind regards Mazuma

Posted 3 years ago

“Easy, efficient and super quick payment.”

Helpful Report

Posted 3 years ago

Good morning, Thank you for the five-star review. we really appreciate it, Kind regards Mazuma

Posted 3 years ago

“Excellent service. Would definitely recommend.”

Helpful Report

Posted 3 years ago

Good morning Elizabeth, Thank you for the five-star review and recommendation! Kind regards

Posted 3 years ago

“Very quick turnaround and payment. Would use again. Very happy customer!”

Helpful Report

Posted 3 years ago

Good morning, Thank you for the five-star review, we look forward to you using us again! Kind regards Mazuma

Posted 3 years ago

“Whenever I want to sell a device I always use Mazuma. 48 hours my device was received and the money in the bank the same day....Painless!”

Helpful Report

Posted 3 years ago

Good afternoon Jane, Thank you for the five-star review. We hope you will use is again in the future, Kind regards Mazuma

Posted 3 years ago

“Used mazuma few times great service”

Helpful Report

Posted 3 years ago

Good afternoon Steve, Thank you for the five-star review, we really appreciate it, Kind regards Mazuma

Posted 3 years ago

“Quick, easy and got what they quoted me. They picked up by DPD and I got the money the next day!”

Helpful Report

Posted 3 years ago

“Quick and efficient service. Have used on a number of occasions and would highly recommend.”

Helpful Report

Posted 3 years ago

Good afternoon Neil, Thank you for the five-star review and recommendation, Kind regards Mazuma

Posted 3 years ago

Mazuma Mobile is rated 4.2 based on 2,038 reviews