Mazuma Mobile Reviews

3.32 Rating 633 Reviews
58 %
of reviewers recommend Mazuma Mobile
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
1.27 out of 5
Returns & Refunds
Returns Process
Easy
Read Mazuma Mobile Reviews

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,
The Old Reebok,
Southgate
White Lund Estate
Morecambe

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Anonymous
Anonymous  // 01/01/2019
Excellent service once again. The second time i have used Mazuma in the last 5 months. each time i was offered a fair price, the pick up was well organised an prompt. I was informed next day that the device had been received, a few hours later told that that payment would be made shortly and then payment was made later that day. so pick up and payment was all done within 24 hours.
Posted 8 hours ago
Did what it says on the tin (web site)
Posted 8 hours ago
brilliant easy quick transaction. money was in my bank really quickly and communication was great
Posted 8 hours ago
Really smooth process, got a quote, got the phone picked up and then the money was transferred into my account! All this without having to step outside! Perfect during the pandemic.
Posted 12 hours ago
Good afternoon Marie,

Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments

Kind regards
Mazuma
Posted 11 hours ago
Good price for my old phone and very fast service.
Thank you mazuma
Posted 12 hours ago
Good afternoon Claire,

Thank you for your review. We really appreciate your positive comments.

Kind regards
Mazuma
Posted 11 hours ago
Great service, quick and easy, money was in the bank the same day! Much better than other companies I have used.
Posted 12 hours ago
Good afternoon Sam,

Thank you for choosing Mazuma Mobile. We really appreciate your five-star review.

Kind regards
Mazuma
Posted 11 hours ago
Very good and excellent service
Posted 17 hours ago
Good morning Antony,


Thank you for choosing Mazuma Mobile. We really appreciate your five-star review.

Kind regards
Mazuma
Posted 17 hours ago
Extremely quick and efficient. Will defo use again
Posted 1 day ago
Good morning Keely,


Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments

Kind regards
Mazuma
Posted 17 hours ago
Excellent service, agreed price late on a Friday, postal forms arrived Monday, returned mobile by next day delivery, confirmed and paid on the Tuesday! Can't ask for more.
Posted 1 day ago
Good morning Simon,

Thank you for your five-star review! We are pleased to hear that you received a great service when selling your device to us. We hope that you will use us again in the future.

Kind regards
Mazuma
Posted 17 hours ago
Excellent service. Easy to use website, instructions are very clear. Prompt emails received confirming status updates.
Posted 1 day ago
Good morning,

Thank you for your review. We really appreciate your positive comments.

Kind regards
Mazuma
Posted 17 hours ago
Fantastic from start to finish. Best price for trade in of iphone and paid out exactly as estimated witgin 2 days of sending phone. Would recommend and will happily use again. Thanks.
Posted 1 day ago
Good morning Chris,

Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us.

Kind regards
Mazuma
Posted 17 hours ago
Fast payment
Posted 1 day ago
Good morning Kyle,


Thank you for choosing Mazuma Mobile. We really appreciate your five-star review.

Kind regards
Mazuma
Posted 17 hours ago
Quick and easy
Posted 1 day ago
Good morning Dean,

Thank you for your review. We really appreciate your positive comments.

Kind regards
Mazuma
Posted 17 hours ago
Very quick and easy!
Posted 1 day ago
Good afternoon Catherine,

Thank you for your review. We really appreciate your positive comments.

Kind regards
Mazuma
Posted 1 day ago
Used them for years now, always fair with price and prompt with payment.
Posted 1 day ago
Good afternoon Andy,

Thank you for choosing Mazuma Mobile. We really appreciate your five-star review.

Kind regards
Mazuma
Posted 1 day ago
So happy I sent the phone of Monday and my money was in my bank Wednesday. That’s why I gave you full stars 😃
Posted 1 day ago
Good afternoon Tracie,

Thank you for your review, we are pleased to hear you received your funds and that you are pleased with our services.

Kind regards
Mazuma
Posted 1 day ago
Very good fast service and got the price they offered 👍
Posted 1 day ago
Good afternoon Laura,

Thank you for choosing Mazuma Mobile. We really appreciate your five-star review.

Kind regards
Mazuma
Posted 1 day ago
First class service yet again I would definitely recommend and wouldn’t use any other company
Posted 1 day ago
Good afternoon Charles,

Thanks for your five-star review and for taking the time to leave your it, we look forward to you using us again in the future.

Kind regards
Mazuma Mobile
Posted 1 day ago
Great service and money was in my account instant
Posted 1 day ago
Good afternoon Karen,

Thank you for the five - star review. We really appreciate the positive comments,

Kind regards
Mazuma Mobile
Posted 1 day ago
A very easy and straight forward way of gaining money for an old mobile phone.
Posted 1 day ago
Good morning Paul,

Thank you for choosing Mazuma Mobile. We really appreciate your five-star review.

Kind regards
Mazuma
Posted 1 day ago
Mazuma Mobile is rated 3.32 based on 633 reviews