Mazuma Mobile Reviews - Read 633 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.27 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,
The Old Reebok,
Southgate
White Lund Estate
Morecambe

Write Your review

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service once again. The second time i have used Mazuma in the last 5 months. each time i was offered a fair price, the pick up was well organised an prompt. I was informed next day that the device had been received, a few hours later told that that payment would be made shortly and then payment was made later that day. so pick up and payment was all done within 24 hours.”

Posted 8 hours ago

“Did what it says on the tin (web site)”

Posted 8 hours ago

“brilliant easy quick transaction. money was in my bank really quickly and communication was great”

Posted 8 hours ago

“Really smooth process, got a quote, got the phone picked up and then the money was transferred into my account! All this without having to step outside! Perfect during the pandemic.”

Posted 12 hours ago

Good afternoon Marie,

Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments

Kind regards
Mazuma

Posted 11 hours ago

“Good price for my old phone and very fast service.
Thank you mazuma”

Posted 12 hours ago

Good afternoon Claire,

Thank you for your review. We really appreciate your positive comments.

Kind regards
Mazuma

Posted 11 hours ago

“Great service, quick and easy, money was in the bank the same day! Much better than other companies I have used.”

Posted 12 hours ago

Good afternoon Sam,

Thank you for choosing Mazuma Mobile. We really appreciate your five-star review.

Kind regards
Mazuma

Posted 11 hours ago

“Very good and excellent service”

Posted 17 hours ago

Good morning Antony,

Thank you for choosing Mazuma Mobile. We really appreciate your five-star review.

Kind regards
Mazuma

Posted 17 hours ago

“Extremely quick and efficient. Will defo use again”

Posted 1 day ago

Good morning Keely,

Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments

Kind regards
Mazuma

Posted 17 hours ago

“Excellent service, agreed price late on a Friday, postal forms arrived Monday, returned mobile by next day delivery, confirmed and paid on the Tuesday! Can't ask for more.”

Posted 1 day ago

Good morning Simon,

Thank you for your five-star review! We are pleased to hear that you received a great service when selling your device to us. We hope that you will use us again in the future.

Kind regards
Mazuma

Posted 17 hours ago

“Excellent service. Easy to use website, instructions are very clear. Prompt emails received confirming status updates.”

Posted 1 day ago

Good morning,

Thank you for your review. We really appreciate your positive comments.

Kind regards
Mazuma

Posted 17 hours ago

“Fantastic from start to finish. Best price for trade in of iphone and paid out exactly as estimated witgin 2 days of sending phone. Would recommend and will happily use again. Thanks.”

Posted 1 day ago

Good morning Chris,

Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us.

Kind regards
Mazuma

Posted 17 hours ago

“Fast payment”

Posted 1 day ago

Good morning Kyle,

Thank you for choosing Mazuma Mobile. We really appreciate your five-star review.

Kind regards
Mazuma

Posted 17 hours ago

“Quick and easy”

Posted 1 day ago

Good morning Dean,

Thank you for your review. We really appreciate your positive comments.

Kind regards
Mazuma

Posted 17 hours ago

“Very quick and easy!”

Posted 1 day ago

Good afternoon Catherine,

Thank you for your review. We really appreciate your positive comments.

Kind regards
Mazuma

Posted 1 day ago

“Used them for years now, always fair with price and prompt with payment.”

Posted 1 day ago

Good afternoon Andy,

Thank you for choosing Mazuma Mobile. We really appreciate your five-star review.

Kind regards
Mazuma

Posted 1 day ago

“So happy I sent the phone of Monday and my money was in my bank Wednesday. That’s why I gave you full stars 😃”

Posted 1 day ago

Good afternoon Tracie,

Thank you for your review, we are pleased to hear you received your funds and that you are pleased with our services.

Kind regards
Mazuma

Posted 1 day ago

“Very good fast service and got the price they offered 👍”

Posted 1 day ago

Good afternoon Laura,

Thank you for choosing Mazuma Mobile. We really appreciate your five-star review.

Kind regards
Mazuma

Posted 1 day ago

“First class service yet again I would definitely recommend and wouldn’t use any other company”

Posted 1 day ago

Good afternoon Charles,

Thanks for your five-star review and for taking the time to leave your it, we look forward to you using us again in the future.

Kind regards
Mazuma Mobile

Posted 1 day ago

“Great service and money was in my account instant”

Posted 1 day ago

Good afternoon Karen,

Thank you for the five - star review. We really appreciate the positive comments,

Kind regards
Mazuma Mobile

Posted 1 day ago

“A very easy and straight forward way of gaining money for an old mobile phone.”

Posted 1 day ago

Good morning Paul,

Thank you for choosing Mazuma Mobile. We really appreciate your five-star review.

Kind regards
Mazuma

Posted 1 day ago

Mazuma Mobile is rated 3.32 based on 633 reviews