Mazuma Mobile Reviews

1.19 Rating 204 Reviews
4 %
of reviewers recommend Mazuma Mobile
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service
average delivery time
Within 5 Days
on-time delivery
Greater than 71%
accurate and undamaged orders
Greater than 91%
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Under an hour
customer service
1.27 out of 5
Returns & Refunds
returns process
Read Mazuma Mobile Reviews

About Mazuma Mobile:

Mazuma Mobile are UK’s favourite mobile phone recycling website. <br /> We re-home, on average, 150,000 mobiles per month - we're one of the leading mobile phone REUSE specialists in Europe and have already paid out over £68 million to 100’s of 1000’s of happy


0845 8723000


1 Colne Way Court, Watford, Hertfordshire United Kingdom

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Fantastic service! I have been using Mazuma for over 10 years, and they have always been really good! yes you can get more money from ebay, however once you have taken ebays and paypals fees into account, the amount you get from mazuma is +- £20. Coupled with that most times I have sent my phone in, Mazuma pay very quickly. Great service!
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Posted 2 weeks ago
Sent my phone off on Tuesday 7-1-2020 and I got a email today 9-1-2020 to say that they received it and then another email to say they had sent payment and I got a lovely £170 in my account excellent service and all done within 48 hours
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Posted 1 month ago
Excellent service got best price and amazed how quick and professional the process is. I got paid within 24hours of sending my item. I used a different company few weeks ago the magpie one. Took 5 days for payment and original offer was refused. Mazuma have done me proud highly recommend them. O and they gave me a £20 discount on a purchase. World class Mazuma.
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Posted 8 months ago
This is the 2nd time I’ve used Mazuma to trade in my phone. I posted on sat morning and the promised cash was in my bank by 5pm on weds. Great service
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Posted 11 months ago
I sent 2 phones last week and they were received yesterday. I received an email today telling me that my payment had been processed and I would receive my payment today. It arrived into my account tonight and I'm very happy with the service I've received from Mazuma.
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Posted 1 year ago
Mazuma Mobile is rated 1.19 based on 204 reviews