Marshalls Plc Reviews

Name: Marshalls Plc
Address: Marshalls Plc, Landscape House, Elland
Rating: 4.53

4.5 Rating 1,078 Reviews

88 %

of reviewers recommend Marshalls Plc

4.5

Based on 1,078 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Marshalls Plc:

Marshalls is the UK's leading hard landscaping manufacturer and has been supplying superior natural stone and innovative concrete products to the construction, home improvement and landscape markets since the 1890s. Our name has become synonymous with quality; supplying prestigious landmarks such as Trafalgar Square, whilst also caring for the environment and communities in which we operate. We believe that the better our environment, the better we can be; we strive to create products that improve our landscapes and create happier and healthier communities.

For direct support with your Marshalls order or products, please use the Live Chat on our website (www.marshalls.co.uk/homeowners) or call the Customer Helpline on 03714542173. Both are available 9am to 5pm Monday to Friday.

Visit Website

Phone:

0370 411 2233

Email:

customeradvice@marshalls.co.uk

Location:

Marshalls Plc, Landscape House
Elland
HX5 9HT

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Marshalls Plc 1 star review on 30th April 2024

Anonymous

Marshalls Plc 5 star review on 18th February 2023

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to deal with, good customer service. Deliveries are prompt and very helpful”

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“The website was easy to navigate and the product arrived promptly.”

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“Very easy purchase and delivery booked online for 4 pallets of paving slabs. Delivered on time and the delivery driver was very friendly and helpful. Thanks very much. Nick”

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“Good service”

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“Very easy ordering process and quality product. Delivery time is short which helps when doing projects.”

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“Easy to deal with and great communication will use again”

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“Excellent service”

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“Wow what a fantastic driver , great communication ,awesome skills getting into cull de sac , and planting pallets between trees ,not a twig was lost. many thanks , Clive.”

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“I got told by one builders merchant that the walling I wanted was obsolete, still waiting on price and availability from another. Ordered direct from Marshall’s no hassle and delivered on time.”

Marshalls Plc 5 star review on 1st April 2021

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“Excellent service, had to pre order some out of stock walling and some other in stock, and it was all available within a week. Easy payment over the phone and delivery date confimed. The massive trailer lorry arrived which had to reverse up the road to our house and it took only minutes to unload. The driver was excellent and was not worried about the access or unloading. It made a talking point for all the neighbours in the road seeing the massive lorry arrive with our order. We would totally recommend Marshalls for service and will be ordering our paving from them once the bricklayer has built the walling.”

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“Easy ordering process - fast delivery - with a 1/2 notice phone call from delivery driver”

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“Very helpful and great range of products. Got exactly what i needed with excellent delivery.”

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“Excellent customer service, the slabs we were looking for were out off stock but we were called as soon as they came back in & were delivered with in two days. The delivery man was brilliant, very professional & polite. Great job. The slabs were all well packaged with no broken or damaged ones. Will definitely use Marshalls again. Great company and good quality product. Many thanks.”

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“When I ordered the lady was nice and efficient, haven’t received the CBP yet but my last order was deliver on time and the driver very helpful.”

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“My order was delivered in expected time and the delivery with minimum of fuss.”

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“I ordered the Green-Off product which I have found to work very well. Just as importantly, when I had a query about the product, it was dealt with extremely quickly and efficiently.”

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“Very pleasant and helpful delivery man. Order delivered on specified day.”

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“Very easy to use web site, straight forward ordering system and my order was delivered at the time and date confirmed on my order acknowledgement. The order tracking facility was also very useful giving me peace of mind that my order was on track. Thanks Marshalls team”