Marshalls Plc Reviews

Name: Marshalls Plc
Address: Marshalls Plc, Landscape House, Elland
Rating: 4.53

4.5 Rating 1,078 Reviews

88 %

of reviewers recommend Marshalls Plc

4.5

Based on 1,078 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Marshalls Plc:

Marshalls is the UK's leading hard landscaping manufacturer and has been supplying superior natural stone and innovative concrete products to the construction, home improvement and landscape markets since the 1890s. Our name has become synonymous with quality; supplying prestigious landmarks such as Trafalgar Square, whilst also caring for the environment and communities in which we operate. We believe that the better our environment, the better we can be; we strive to create products that improve our landscapes and create happier and healthier communities.

For direct support with your Marshalls order or products, please use the Live Chat on our website (www.marshalls.co.uk/homeowners) or call the Customer Helpline on 03714542173. Both are available 9am to 5pm Monday to Friday.

Visit Website

Phone:

0370 411 2233

Email:

customeradvice@marshalls.co.uk

Location:

Marshalls Plc, Landscape House
Elland
HX5 9HT

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Marshalls Plc 1 star review on 30th April 2024

Anonymous

Marshalls Plc 5 star review on 18th February 2023

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product delivered on time and at a good price too”

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“Online purchase was simple and hassle free, and I really can’t fault the delivery process, driver was very accommodating, with delivery only taking 10mins to drop well into my garden space where I needed it!”

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“Good service. Spoke to customer services to order a product as it was shown on the website as out of stock and it suggested I pre-order. However, I was told that there was stock and that the website needed updating”

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“Good communication and lead time”

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“Very satisfied with the delivery service. It was punctual with good phone communication. The delivery man had to use a Moffett as my house is down a narrow lane. This was done efficiently. A pleasant experiewnce!”

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“Excellent service from start to finish.”

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“I found the whole experience of dealing direct with Marshall’s was great, the customer services were very helpful and even the delivery driver was a great person. The products are beautiful and as promised.”

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“Prompt delivery service, friendly, helpful staff”

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“Excellent service, delivered on tme and with care.”

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“Very efficient ordering process and delivery. Product met expectations.”

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“We spoke directly to the sales team who helped us through placing the order. Great customer service. We are receiving our slabs Wednesday, but so far so good.”

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“You did what you said. The delivery driver done an excellent job. Well done Marshalls.”

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“Very friendly staff, but lots of number pushing to get to the right department. Easy ordering on line. Accurate date for delivery Only 2/300 slabs faulty Slabs great”

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“Very helpful , spot on with delivery & timing”

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“very happy, fast delivery and good price”

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“Delivery driver excellent rang day prior to delivery as we are not that easy to find, very polite & helpful”

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“Had two orders completed by Marshalls, one for stone walling and the other for coping and stone paving. All have been quality materials with no problems. Delivery date was agreed on order and was kept to on both occasions. No problems at all unloading materials by very sociable and safety-conscious delivery personnel. I recommend the company and will use them again.”

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“Marshall approved contractor, Harpenden Block Paving co Ltd, recently replaced our drive using 54m Drivesett Argent Block in Dark with a light inset border. Although we had a long wait between the quote and the work being completed due to workload we are very pleased with the result and would strongly recommend this company . We also have the peace of mind of 20 year product guarantee and 5 year guarantee for installation from Marshalls PLC”

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“Spoken to a very helpful lady this morning with regards to my Oder , superb service .”

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“Quality service from Marshalls. Had to amend the delivery few times due to weather affecting the project, customer service was brilliant. Everyone I spoke with was happy to help.”

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Marshalls Plc is rated 4.5 based on 1,078 reviews