Marshalls Plc Reviews

Name: Marshalls Plc
Address: Marshalls Plc, Landscape House, Elland
Rating: 4.53

4.5 Rating 1,078 Reviews

88 %

of reviewers recommend Marshalls Plc

4.5

Based on 1,078 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Marshalls Plc:

Marshalls is the UK's leading hard landscaping manufacturer and has been supplying superior natural stone and innovative concrete products to the construction, home improvement and landscape markets since the 1890s. Our name has become synonymous with quality; supplying prestigious landmarks such as Trafalgar Square, whilst also caring for the environment and communities in which we operate. We believe that the better our environment, the better we can be; we strive to create products that improve our landscapes and create happier and healthier communities.

For direct support with your Marshalls order or products, please use the Live Chat on our website (www.marshalls.co.uk/homeowners) or call the Customer Helpline on 03714542173. Both are available 9am to 5pm Monday to Friday.

Visit Website

Phone:

0370 411 2233

Email:

customeradvice@marshalls.co.uk

Location:

Marshalls Plc, Landscape House
Elland
HX5 9HT

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Marshalls Plc 1 star review on 30th April 2024

Anonymous

Marshalls Plc 5 star review on 18th February 2023

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with my purchase. I consider Marshall’s to be the market leader, so had assumed this would be reflected in the price. I was wrong, their price, including delivery, was the most competitive. Arrived on time, very high quality, no damage/breakages. Would highly recommend and buy again.”

Marshalls Plc 5 star review on 16th April 2021

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“Very pleased with the Harvest Mix wall Drystack. It was easy to order and Marshalls staff were helpful and friendly. We are now thinking of using more of the product in the next phase of the project.”

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“I was really impressed with customer service both in my request to change my order and also keeping me informed due to a short delay in delivery Excellent service Thank you”

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“very good all round just what I wanted when And where I wanted it.”

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“Spoke with Callum at Customer Services today. He was polite, helpful and really efficient. I am glad I rang, Callum helped me place an order and put it on 'hold' until I am ready for delivery. Great Service.”

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“Very helpful team.”

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“Brillaint service and product is just what i needed for the patio.”

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“Staff in the contact centre were very helpful and answered all my queries and gave great customer satisfaction.”

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“CALLUM WAS EXTREMELY HELPFUL, EXPLAINING EVERYTHING FOR WHAT IS A VERY DIFFICULT DECISION FOR ME TO MAKE. HE HAD GREAT PATIENCE AND GAVE ME ALL THE DETAILS I NEEDED. I WOULD CERTAINLY RECOMMEND MARSHALLS”

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“Customer service, delivery, product - All 5 star. Thank you.”

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“Great service as usual, all products arrived with no issues”

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“Good quality stones”

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“So quick! Excellent slabs arrived in five days even with the Easter bank holidays in the middle. Great work. Thanks.”

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“I have received samples from Marshalls for my block paving Driveway project! The team was Amazing and helpful and products are Amazing!”

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“Great service”

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“Superb service from everybody I spoke to. Product great too but I have to confess I was more impressed by the service!”

Marshalls Plc 5 star review on 8th April 2021

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“Fast delivery, especially as we are in the North of Scotland!! Very helpful delivery driver, phoned a day before with eta and to confirm directions.”

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“Found Amanda on web team helpful efficient and polite”

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“Great choice of products for what we wanted to create in our garden and well-priced. Delivery came on time - friendly and careful delivery driver too!”

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“Great website to view products and order free samples- which is an added bonus. Ordering and selecting delivery times very easy. I spoke to customer service on a couple of occasions for confirmation- they could not have been any friendlier and helpful. Although the delivery was contracted out to a third party the driver was fantastic- going the extra mile (not quite a mile)! to drop the crates just where we needed them.”

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Marshalls Plc is rated 4.5 based on 1,078 reviews