Marshalls Plc Reviews

Name: Marshalls Plc
Address: Marshalls Plc, Landscape House, Elland
Rating: 4.53

4.5 Rating 1,078 Reviews

88 %

of reviewers recommend Marshalls Plc

4.5

Based on 1,078 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Marshalls Plc:

Marshalls is the UK's leading hard landscaping manufacturer and has been supplying superior natural stone and innovative concrete products to the construction, home improvement and landscape markets since the 1890s. Our name has become synonymous with quality; supplying prestigious landmarks such as Trafalgar Square, whilst also caring for the environment and communities in which we operate. We believe that the better our environment, the better we can be; we strive to create products that improve our landscapes and create happier and healthier communities.

For direct support with your Marshalls order or products, please use the Live Chat on our website (www.marshalls.co.uk/homeowners) or call the Customer Helpline on 03714542173. Both are available 9am to 5pm Monday to Friday.

Visit Website

Phone:

0370 411 2233

Email:

customeradvice@marshalls.co.uk

Location:

Marshalls Plc, Landscape House
Elland
HX5 9HT

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Marshalls Plc 1 star review on 30th April 2024

Anonymous

Marshalls Plc 5 star review on 18th February 2023

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful as usual. Excellent customer service.”

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“Ordered off the website, it was very easy to use.The delivery driver was extremely helpful and dropped the product exactly where I wanted it even though it was slightly difficult. And the product itself was excellent and just has described. Highly recommended and I would definitely use them again.”

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“Marshals Plc, delivered not just outstanding service, but quality and price was well matched. I am very happy with Marshals products.My driveway and back garden looks stunning. I have received a lot compliments about paving from the friends and neighbors. Thank you Marshals for delivering outstanding quality .”

Marshalls Plc 5 star review on 25th March 2021

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“Sales went above and beyond in getting block papers to me”

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“Prompt and professional service.”

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“Excellent service”

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“You do blocks and concrete stuff really really well but don't diversify into cakes I don't think you would be any good at those 🙂”

Marshalls Plc 5 star review on 24th March 2021

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“Excellent service and great product. Very helpful to be able to track the delivery lorry on the day of the delivery.”

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“Quality product, efficient service”

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“Fantastic customer service from ordering to delivery. Nothing was too much trouble.”

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“Over the moon with our new woodcrete driftwood slabs. They look fab, were easy to install and delivery was great. Phoned the office to check delivery as I only got an order confirmation and tracking button didn't work and the lady I spoke with was very helpful.”

Marshalls Plc 5 star review on 23rd March 2021

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“Fantastic service! really good quality slabs, not a single one broken! Would definitely use Marshall’s again!”

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“Quick delivery, lovely edging strips which look fantastic”

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“Great service especially from the delivery driver.”

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“Fantastic service from start to finish. Order samples picked what we liked. Placed the order and delivered all within a couple of weeks fantastic turn around. Garden all ready for 2021!!! bring on the summer!!”

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“Absolutely 1st class service”

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“I ordered directly from Marshalls. Bricks were priced very well. Got email and telephone confirmation’s and the delivery driver was very professional and courteous. Couldn’t have asked for better service.”

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“Ordered Indain Stone Flags for Paitio project. Can't fault the service, great help placing the order and sorting delivery. No problem to later amend the order. Delivery was difficult due to access but driver couldn't have been more helpfull. Very pleased.”

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“Amazing customer service throughout, very helpful, great advice and very happy with products.”

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“Ordered Paving slabs and were delivered promptly - yet to lay them but look amazing”

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Marshalls Plc is rated 4.5 based on 1,078 reviews