Marshalls Plc Reviews

Name: Marshalls Plc
Address: Marshalls Plc, Landscape House, Elland
Rating: 4.53

4.5 Rating 1,078 Reviews

88 %

of reviewers recommend Marshalls Plc

4.5

Based on 1,078 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Marshalls Plc:

Marshalls is the UK's leading hard landscaping manufacturer and has been supplying superior natural stone and innovative concrete products to the construction, home improvement and landscape markets since the 1890s. Our name has become synonymous with quality; supplying prestigious landmarks such as Trafalgar Square, whilst also caring for the environment and communities in which we operate. We believe that the better our environment, the better we can be; we strive to create products that improve our landscapes and create happier and healthier communities.

For direct support with your Marshalls order or products, please use the Live Chat on our website (www.marshalls.co.uk/homeowners) or call the Customer Helpline on 03714542173. Both are available 9am to 5pm Monday to Friday.

Visit Website

Phone:

0370 411 2233

Email:

customeradvice@marshalls.co.uk

Location:

Marshalls Plc, Landscape House
Elland
HX5 9HT

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Marshalls Plc 1 star review on 30th April 2024

Anonymous

Marshalls Plc 5 star review on 18th February 2023

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good company to work with, communication was excellent and my delivery arrived swiftly and promptly. Very happy all round and would recommend them to use.”

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“Excellent delivery, great customer service and superb quality products.”

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“bought these flags for my daughter as a gift for her garden with a massive 40% discount as they were going to buy them from Naylor and Myers builders she very happy with service”

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“Just received delivery of 8 packs of slabs to a typical urban estate with narrow roads. The Marshall's haulier, 4211, was brilliant, delivered all of the slabs to the desired location without any fuss or drama. Great service and a credit to your Company.”

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“Excellent service from Marshalls. Grateful for their assistance in buying direct when our local supplier let us down. The team at Marshalls ensured our delivery arrived in time to enable our contractor to complete the work within existing timescales. Our Casarta Slate patio looks fantastic, great product and advice from Marshalls.”

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“Informative website, efficient ordering system, prompt delivery and quality product at reasonable price. What more could you want”

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“Very pleased with service - ordering process was simple, delivery was within a week, product arrived on time and in good condition. I was very impressed with the packaging to ensure paving slabs were undamaged. Delivery driver was friendly and helpful. Also very economical getting direct from manufacturer, and with free delivery.”

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“Very good with every aspect from purchase to delivery. Will be buying again from Marshalls very soon”

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“Second time I've used the blocks. Delivered on time and very easy to use. They also look great.”

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“Delighted with my Marshalls purchase with everything from order to delivery being efficient and friendly. A great service- many thanks”

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“Excellent Sales and Customer Services purchasing direct was a piece of cake! Saving a couple off hundred £££s 😊 compared to local merchants supplying the same goods. Will surely be using Marshalls again.”

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“Speedy service.”

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“We used one of Marshall's installers - Alan Roberts (Wirral) and his team were fantastic! Arrived on time, got the job done, cleaned up and left. Superb!!”

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“Had to purchase paving from Marshall’s direct as there was no supply locally and the materials were needed urgently. They were excellent to deal with. Nothing was too much trouble and they communicated with me by phone regularly along the way. My order was delivered on time and the materials were as expected. I wouldn’t hesitate to use them again. 5 star service.”

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“Great product ordered at a fair price. The delivery chap was really helpful and communication was outstanding. I am really pleased with my order and plan to order more "Croft Blocks" as soon as I get this delivery laid. Thanks.”

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“I ordered a pack of large sandstone slabs and they arrived on time and in good condition. We realised during the laying of the slabs that we were three slabs short and Marshalls assisted in providing three single ones very quickly for us .”

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“Good website, great delivery and great flags. Very pleased, will order again.”

Marshalls Plc 5 star review on 14th March 2021

Helpful Report

“I was struggling to find sufficient supplies of paving from a number of Marshalls stockists and with less than a week before my paving contractor was due to turn up I was facing having to opt for something other than my preferences. At this point I went back to source and checked Marshalls own site. Following the site's advice I then rang Marshalls directly to check on delivery times. In the course of the call the Marshalls staff member sourced my first choice of paving in stock with the South of England and was able to arrange fast track delivery ahead of my contractor's arrival. All round amazingly helpful, great service and great value and my paving looks lovely too.”

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“I was interested in Croft walling for my landscaping project. I was pleased with the sample and decided to buy some. I was most impressed with the people I spoke as they were all courteous and knowledgable about the products. I must give special thanks to the driver for his professionalism and the enthusiastic chat I had with him. I am looking forward to starting my project.”

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“Excellent service, great price that could not be matched anywhere else”

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Marshalls Plc is rated 4.5 based on 1,078 reviews