Marshalls Plc Reviews

Name: Marshalls Plc
Address: Marshalls Plc, Landscape House, Elland
Rating: 4.53

4.5 Rating 1,078 Reviews

88 %

of reviewers recommend Marshalls Plc

4.5

Based on 1,078 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Marshalls Plc:

Marshalls is the UK's leading hard landscaping manufacturer and has been supplying superior natural stone and innovative concrete products to the construction, home improvement and landscape markets since the 1890s. Our name has become synonymous with quality; supplying prestigious landmarks such as Trafalgar Square, whilst also caring for the environment and communities in which we operate. We believe that the better our environment, the better we can be; we strive to create products that improve our landscapes and create happier and healthier communities.

For direct support with your Marshalls order or products, please use the Live Chat on our website (www.marshalls.co.uk/homeowners) or call the Customer Helpline on 03714542173. Both are available 9am to 5pm Monday to Friday.

Visit Website

Phone:

0370 411 2233

Email:

customeradvice@marshalls.co.uk

Location:

Marshalls Plc, Landscape House
Elland
HX5 9HT

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Marshalls Plc 1 star review on 30th April 2024

Anonymous

Marshalls Plc 5 star review on 18th February 2023

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the Indian sandstone brown mult,superb colours and quality”

Marshalls Plc 5 star review on 25th April 2021

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“Enquiries were very helpful,Very good service”

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“Excellent service, slabs arrived in no time and driver extremely helpful.”

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“Best price was found on marshalls own website. Able to track delivery and the driver rang when he was about 30 mins away. Excellent.”

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“All easily ordered and timing met. The Driver was Excellent.”

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Thanks for your review Patrick we're glad we met your expectations! Viki

“professional company, was pleasure dealing with”

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Thanks for the review Erikas, we're really pleased to read this feedback, Viki

“Very happy with service, Quick,pleasant,and great products, As a general builder and landscaper I need good quality products and Marshall’s supply them, hands down best in the business,”

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Thank you for your review Richard! This is great to hear, we're really pleased to hear that you have had a positive experience, Viki

“Very pleased with the fast and efficient service provided, kept updated on arrival times”

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Thanks for taking the time to leave a review and giving us this feedback - we're really glad you had such a positive experience, Viki

“Great product, went with the Luna smooth and very pleased with the look and finish.”

Marshalls Plc 5 star review on 21st April 2021

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Thanks for taking the time to leave us this review, we're so pleased you're happy with the product, it looks great!, Viki

“I would just like to say what a brilliant customer services and how quickly they dealt with my broken slabs I had delivered. I had 100 paving slabs Argent smooth dark grey and 8 of them were damaged and Marshall’s acted absolutely brilliant and I will definitely be spending more money with this company. Top quality paving stone and look great in the front and back of our house👍👍👍”

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Thank you for taking the time to leave this review! Your feedback is important to us and whilst we're sorry the order wasn't in perfect condition first time, we were really pleased to be able to resolve this with you, Viki

“Worthy of a gold award for customer service from all the team that made this delivery a success. From the initial enquiry through to the delivery all went super smoothly with a can and will do attitude - something that is missing in similar companies in this field.”

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Thank you for your review! Your feedback is important to us and we're really pleased to hear that you have had a positive experience.

“I am adding to an existing drive and had to match with original blocks. Website easy to use and option to order samples delivered free of charge. Also spoke to marshals on the phone who where very helpful. Order delivered on time as promised.”

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Thanks for leaving us this review Michael, your feedback is really appreciated and we're glad that you've had such a positive experience from ordering to delivery, Viki

“Order delivered within a week! Outstanding service.”

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Thanks Maria, we aim to please and we're glad we have! Viki

“amazing level of service received Found Marshall value for money and they delivered on the agreed date and everything ordered was in stock Will recommend and use again”

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“The patio slabs arrived exactly when requested, we were able to choose the day which is why we went with Marshall’s. Too many other places were within three days......The delivery driver was very helpful and used the fork lift on the back of his lorry to get the patio slabs right next to the garden gate to have us faint to lift them further. THe slabs themselves are a perfect match and after a few days of weathering you cannot tell the difference with the original slabs and our extended patio. Communications from”

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“Bought Savannah Pennant Grey block paving great quality and excellent price. Fast service”

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“I needed 7 pallets grey and 1 charcoal They hadn’t had in stock charcoal but brought them from other location to complete delivery Very pleased”

Marshalls Plc 5 star review on 17th April 2021

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“Very good customer services and competitive prices.”

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“Easy to use website, efficient delivery service and very friendly driver”

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“All good, sales staff great, delivery on time and helpful driver. Would definitely use again”

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Marshalls Plc is rated 4.5 based on 1,078 reviews