Mango Bikes Reviews

Name: Mango Bikes
Address: Fife Food & Business Centre,, Unit 29 Faraday Rd, Glenrothes, Fife
Rating: 4.03

4.0 Rating 861 Reviews

74 %

of reviewers recommend Mango Bikes

4.0

Based on 861 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Mango Bikes:

Award-winning and affordable lifestyle, commuter, urban and road bikes, hand built in the UK.

Visit Website

Phone:

02828 163030

Email:

sales@mangobikes.com

Location:

Fife Food & Business Centre,,
Unit 29 Faraday Rd,
Glenrothes
Fife
KY6 2RU

Mango Bikes 5 star review on 3rd December 2024

André M

Mango Bikes 5 star review on 20th August 2024

Shareen E

Mango Bikes 1 star review on 30th June 2024

Roy C

285

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mein Vorderrad hat leider eine große 8 und bis jetzt warte ich auf Rückmeldung zur Reklamation...”

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Posted 1 year ago

“I'm officially in love with my Mango fixed gear/single speed bike. I upgraded to the fancy 6-spoke wheels which are super strong and pleasantly comfortable (they've also had plenty of admirers!). Not the lightest bike, but I wanted something practical for the winter months that will also build my strength more than a geared bike. This bike feels like it can take whatever nature throws at it (still need to maintain it though!) I would have given five stars, but there was no reply to my emails and no updates on how long it would take to build and be delivered (mine took about two weeks, which is excellent). Hopefully, Mango can sort this out but that's the only criticism I have… and I'm already thinking about getting another one!”

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Posted 1 year ago

“Always a pleasure to order at Mango's. I love the very creative emails (confirmation of order and delivery).”

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Posted 1 year ago

“Mango sent me a faulty bike... Their customer service is dreadful. I have tried.. calling, emailing, web chat, instagram DM, commenting on instagram MULTIPLE times. I rarely like to leave bad reveiws, especially on small businesses but when I have spent almost £600 on a brand new bike you would like to have thought the parts would be tested before they are shipped. I had to fork out to buy a brand new wheel so I could ride it. I took it to a local bike shop to check the bike and how it was put together, they confirmed it was put together fine and that the rear wheel was faulty and so was one of the pedals. I managed to get a reply from Mango on the web chat saying they were going to help me and that they had emailed me (which is a lie, I've not received a single email and nothing in my spam/ junk folders...) Since this messaged I am ghosted... The payment method I have chosen has been paused and put on hold until you fix this issue - so far it's been almost 3 weeks of chasing and being ghosted... hopefully a negative review will get your attention but I won't hold my breath. This is such a shame - the bikes are quality and now I have a new wheel it rides well... the customer service has MASSIVELY let you down and sadly ruined my experience - which could have been super easy and simple and quickly fixed, I am a very laid back person and really didn't mind if I had to wait for a new wheel and pedal to be sent... unforunately the follow up customer care is massively lacking and has really ruined the experience for me - sadly I would avoid... I wish I got an Oliver bike instead! To make matters worse you constantly send emails asking for reviews... just reply to my issues and sort it.”

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Posted 1 year ago

“I’ve had my mango single speed for 10 years, best bike I’ve ever bought. Love it! It just runs and runs and runs. Always come back for my accessories as well, great price, great service, great bikes.”

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Posted 1 year ago

“the best product thank you so mach!”

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Posted 1 year ago

“the best product thank you so mach!”

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Posted 1 year ago

“Really cool to deal with Mango bikes but have only given 3 starts due to the the quality of the product I have bought is in question. Love the handle bar bag but the straps are really poorly finished and after only 1 use the threads are all frayed and the due to the design of the straps they will always catch on the lip of the locking mechanism and will get worse.”

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Posted 1 year ago

“Easy customisation and ordering process and good Comms throughout the build process. And the bike is awesome. Great fun to ride and well geared which means it isn't just for flat rides.”

Mango Bikes 5 star review on 26th June 2023

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Posted 1 year ago

“Excellent service. Quick delivery and good product. Helpful and friendly.”

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Posted 1 year ago

“My bike is absolutely amazing. Honestly, the best bike I've ever owned, and I've owned more expensive bikes than this. It's a joy to ride and the colourway I chose is phenomenal. I get so many compliments for it and people are constantly asking me where I got it from. Don't hesitate to buy a custom bike. It's a one of one design.”

Mango Bikes 5 star review on 20th June 2023

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Posted 1 year ago

“Great service quick and easy to use website”

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Posted 1 year ago

“The brake.levers I ordered were the best price available arrived promptly from Mango and I was kept well informed of my order. Very happy.”

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Posted 1 year ago

“Received it in time and as described. All good, thx a lot”

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Posted 1 year ago

“Really good quick service and excellent product”

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Posted 1 year ago

“Not ideal. Was sent the wrong item and have tried to contact but no response at all.”

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Posted 1 year ago

“Groovy people who excel at making very good quality bikes and components”

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Posted 1 year ago

“Great looking tyres at a good price. Very happy with my purchase.”

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Posted 1 year ago

“Spot on product. It was hard finding specific details of the brake drop elsewhere, but got it at Mango, so I bought them because it was clear what I was buying was correct. Price was good as well. And delivery. Well informed and as fast as they said. Definitely on my list to purchase from again.”

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Posted 1 year ago

“Excellent overall customer experience - clear product information and communication once an order was made. Delivery was quick and suitably packaged.”

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Posted 1 year ago

Mango Bikes is rated 4.0 based on 861 reviews