I ordered a bike from Mango. The product is probably decent but unfortunately just not for me. It was heavier than I would have liked and the handlebar was not suitable. They offered that I could order a new handlebar to be shipped to a local bike shop that could replace it for me, or to return the bike and gave me the return address. I chose to return it and since then I’ve not been able to reach Andrew or anyone at this company. They received my returned bike according to Parcelforce on 12th June which is over 6 weeks ago. I’ve sent multiple emails and called many times but there’s complete radio silence. I had seen the bad reviews on Trustpilot before I bought the bike, so I can’t say I wasn’t warned. I’ve raised a dispute with my credit card company as I’ve given up on wasting my time and energy on this.