Made by Cooper Reviews

Name: Made by Cooper
Address: 12, New North Parade, Huddersfield, 12, New North Parade, Huddersfield, Kirklees
Rating: 4.84

4.8 Rating 4,682 Reviews

97 %

of reviewers recommend Made by Cooper

Company Reviews

Metrics

Info

4.8

Based on 4,682 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Visit Website

Phone:

01484 937 877

Email:

hello@madebycooper.co.uk

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Made by Cooper 5 star review on 18th March 2026

1008

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice badges, came sooner than expected. Will order from Made by Cooper again”

Helpful Report

Posted 9 years ago

“Quality!”

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Posted 9 years ago

“Easy to use website and quick turnaround”

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Posted 9 years ago

“Ordered hard enamel pins. Pins showed up as soft enamel. They offered to fix the issue at no charge but it really shouldn't have been an issue in the first place. Will not be returning because of the hassle.”

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Posted 9 years ago

Sorry to hear this, we have contacted you and of course will fix this accident with out question.

Posted 9 years ago

you're right, should not have happened, but they unfortunatley do and we are sorry it did, but glad we could fix the problem for you

Posted 9 years ago

“In the past year I have tried dozens of companies and Made By Cooper is the one I'm staying with. Their team is communicative, they are quick with both creating the art image and making the pins. Their prices are great and if you join their Sunday Club you can get discounts off your order. Shipping is pretty quick to Canada and their product arrives in great condition and well made. Awesome quality!”

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Posted 9 years ago

“Absolutely delighted with the products i have received”

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Posted 9 years ago

“Excellent service and customer care and on top of that the patches are a fantastic quality. Will deffinatly be using your services again. Quick turn around time and very pleased with the final product! Get using this company for any patches! Electric Priestess”

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Posted 9 years ago

“Ordered some alien head pins. The quality and color vibrancy is so nice and it was totally worth getting it shipped overseas to the US.”

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Posted 9 years ago

“The ordering process is super easy, and the whole process went really quick. I want to make more!”

Made by Cooper 5 star review on 2nd June 2016

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Posted 9 years ago

“We initially received a fantastic service and product from Made By Cooper but I'm really sad to say that both have been on a steady decline since their rapid rise in popularity. Recent orders have arrived late, with the wrong backings and are increasingly sloppy and communication has been curt. It's really depressing to see that they also outsource to China when we pride ourselves on using UK companies. I really feel like that's something they should disclose, especially when taking credit for all the items made. I was also really annoyed to see them use one of our photos on Instagram which they'd rudely added their own watermark to!”

Helpful Report

Posted 9 years ago

Thanks for the review, sorry you feel you have received poor service, we do try to answer all emails as fast as we can and help where possible. If you let us know which orders were late hopefully we can see why and what happened, it's worth noting all our dates are approximate and not deadlines unless has been agreed prior to order. Regarding manufacture we do not hide where we make them, in fact we are currently helping those that sell on Esty with information regarding manufacturing due to their policies. Quite happy to remove the picture should you want us, no problems. A lot of people like we post their items to help promote with a link to their bio, but happy to remove if you let us know which one.

Posted 9 years ago

“I am from Canada and ordered from madebycooper. Their deadline was spot on and the quality exceeded my expectations. Can't wait for my next order.”

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Posted 9 years ago

“Wasn't in a rush for badges as planned far ahead. When they arrived they were exactly as expected and very well produced. Order process was very easy along with online payment. Although no urgency with approving production discovered i had held up production by not approving lmage and this was not followed up by MbyC. Thought making payment would be my approval but not so.”

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Posted 9 years ago

Thanks for the review, yes we can't accept payment as approval of a visual design, we require the design to be approved independently due to its visual nature.

Posted 9 years ago

“Good quality, came with in the specified time frame, good value for money”

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Posted 9 years ago

“Just like I imagined my Moth pin to turn out :) It's really just perfect! Love it!”

Made by Cooper 5 star review on 28th May 2016

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Posted 9 years ago

“Extremely happy with Made by Cooper. Patches look sweet! Super fast and efficient. Easy to work with”

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Posted 9 years ago

“I found the service and customer care very good, when I received the badges I ordered they were better than I could hope for the members of my group are also very please.”

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Posted 9 years ago

“We were very impressed with the badges, high quality, and just what we were looking for”

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Posted 9 years ago

Thanks let us know what can be improved for 5 stars next time :)

Posted 9 years ago

“great company to deal with, prompt responses to emails & queries, a little bit slower production & delivery than last year when we used them. Also a little disappointed that they had changed the pin back on the badge from one that has safety catch to one that doesn't have a safety catch”

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Posted 9 years ago

“I am so pleased with our pins. My only problem is on my behalf and that's that I probably should have gone with hard enamel to suit the design better. Thanks so much Made By Cooper”

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Posted 9 years ago

“Overall, I am quite satisfied with both the staff of Made by Cooper and quality of the pins. Good, and fairly fast communication, please super quick shipping makes for an excellent company, and one that I will use again for lapel pins. Thank you!”

Helpful Report

Posted 9 years ago

Made by Cooper is rated 4.8 based on 4,682 reviews