Made by Cooper Reviews

Name: Made by Cooper
Address: 12, New North Parade, Huddersfield, 12, New North Parade, Huddersfield, Kirklees
Rating: 4.84

4.8 Rating 4,681 Reviews

97 %

of reviewers recommend Made by Cooper

Company Reviews

Metrics

Info

4.8

Based on 4,681 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Visit Website

Phone:

01484 937 877

Email:

hello@madebycooper.co.uk

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Made by Cooper 5 star review on 17th March 2026

1007

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've purchased a lot of pins from other artists that were made by MBC and I love them, I thought they were really well made and liked how they looked. When I get placed my order, I paid a little above what I normally do at my go-to manufacturer, in hopes I'd receive these awesome pins I loved. When I got my set of pins, all of them were really dirty. I had to sit in the sink and literally scrub every last one of them, and even then I discovered the enamel itself was dirty. Unfortunately due to this, I cannot sell my pins at full price. Which is a bummer because this order is almost a total loss. I do not think I will be purchasing from MBC again.”

Helpful Report

Posted 9 years ago

Hi Katie, Thanks for the review, do please contact us as we rectify problems when they occur, if you let us know then we can sort this out for you.

Posted 9 years ago

“Great pins, very good quality and finish”

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Posted 9 years ago

“We made an order with Cooper for 120 acrylic pins as participation tokens for our concerts. The design was altered slightly to accommodate manufacture. After proof was approved by us, they started manufacture, the turnaround of which was swift. The pins arrived this morning, the quality and craftsmanship exceeding our expectations. Our students will be very pleased. See for yourself: https://pbs.twimg.com/media/Cx3xWFMWQAAU2xM.jpg”

Made by Cooper 5 star review on 22nd November 2016

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Posted 9 years ago

“Fantastic badges - they are exactly what we wanted. Thank you very much.”

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Posted 9 years ago

“Very high quality products, secure and quick shipping”

Made by Cooper 5 star review on 19th November 2016

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Posted 9 years ago

“The pins and patches I have had are of the highest quality. The customer service is second to none. I cannot recommend Made by Cooper highly enough.”

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Posted 9 years ago

“Order process was simple and questions were answered promptly. Product quality is excellent”

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Posted 9 years ago

“When I originally placed my order I chose the wrong product style for my pin and the design team was greatly collaborative in transforming my submitted art and finding the correct production style to recreate it with. Amazing detail and quality when I received the pin.”

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Posted 9 years ago

“Fantastic quality, absolutely love the badges, delivered slightly before the estimated date. Good customer service too. Will definitely use again.”

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Posted 9 years ago

“Product quality, very well received. And customer service when changes were being made in the design stage thanks very much.”

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Posted 9 years ago

“The service was great, communication was 10/10 and the pins and backing cards came out exactly how I wanted them to, perfect! I did have a slight issue as I was sent the wrong pins but it was all resolved fast.”

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Posted 9 years ago

“Clean, detailed patches!!”

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Posted 9 years ago

“I am deeply disappointed by my experience with Made By Cooper. I ordered 200 coins for a children’s charity fundraising event which were not delivered in time. When I placed my order I was given an expected delivery date. It was only after this expected date had passed and I asked for an update was I told that they were working to a different deadline date - one that was never communicated to me and certainly not agreed as it was after the event date. Even though the original expected date was never guaranteed, I consider a delay of over a week, on a four week turnaround, to be an undue delay. Sadly, Made By Cooper failed to adhere to its own standard delivery window and have refused to take any responsibility for the delay. I incurred additional costs in finding an alternative prize at the last minute as a result of the delay.”

Helpful Report

Posted 9 years ago

Thanks for the Review Kate, but after making us aware of your date we did make the medals in time for your event and booked a Saturday delivery at our expense to get them to you time. It was unfortunate that the delivery courier let us down and didn't deliver on the booked date - As explained this is beyond our control even though we made the medals in time for your event and did everything we could, we are sorry they didn't arrive in time even though they were made ready for your event in time.

Posted 9 years ago

“Recieved a quick service and the quality was good”

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Posted 9 years ago

“Wonderful pins!”

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Posted 9 years ago

“Had you asked me about MbC 5 months ago I would have given them a solid 4 star, maybe even 5. Not anymore. After noticing more pins with small enamel flaws, but never complaining I complained about an order (literally my first complaint from over 40 pin orders I've placed with them) that took longer than the 4 week estimate to arrive and when it did one of the colors was completely wrong. It should have been hot pink and is crimson red, almost purple even. I wrote them to ask about a correction and Oliver wrote back saying that it was not the hot pink promised in the proof. He then said he'd be back in touch ASAP with further info. That was 2 weeks ago. I've written back and heard nothing, so now I basically feel like I've thrown away a couple hundred dollars because the color is an important aspect to this pin as it is a pop culture reference. I've purchased over 40 pin designs (100 pins each) in the past year from MbC. Unreal and disappointing that they'd just ignore such a major problem from a repeat customer. I don't begrudge their markup as they are a middleman, but when you're a middleman you should have better customer service. I will just be skipping the middleman and going direct from now on.”

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Posted 9 years ago

Thanks for the review, I have just checked this and I do believe they are being remade as we said we would for you, this obviously takes time and shall be ready very soon. Sorry you feel that way but with any flaws as previously mentioned we do fix them no quibbles but this does take a little time to rectify.

Posted 9 years ago

“They provided me with pins”

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Posted 9 years ago

“The quality of the badges was very good and they were delivered to meet my deadline”

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Posted 9 years ago

“It was a little hard to get the design how I wanted with the back and forth with MadeByCooper's designers, but once we got it, they came out as expected.”

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Posted 9 years ago

Glad they turned out how you wanted. This is why the visual is invaluable to help all our client see what they will get. Let us know what more we can do to get 5 stars.

Posted 9 years ago

“Great product (100mm circular sew-on patches) at a great price with great customer service! And they were delivered a week ahead of anticipated delivery. Fantastic! Highly recommended...”

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Posted 9 years ago

Made by Cooper is rated 4.8 based on 4,681 reviews