Made by Cooper Reviews

Name: Made by Cooper
Address: 12, New North Parade, Huddersfield, 12, New North Parade, Huddersfield, Kirklees
Rating: 4.85

4.9 Rating 4,753 Reviews

97 %

of reviewers recommend Made by Cooper

Company Reviews

Metrics

Info

4.9

Based on 4,753 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

01484 937 877

Email:

hello@madebycooper.co.uk

Write Your review

Tell us how Made by Cooper made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Made by Cooper 5 star review on 2nd June 2026

1009

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered some embroidered patches. Quality is fantastic and they arrived a week earlier than expected.”

Helpful Report

Posted 9 years ago

“Whilst their entire team is small, they can respond instantly, but only when they are not busy. They are very quickly overwhelmed, as tends to happen when they issue any time sensitive discount periods. One of my orders was not even reviewed for one week then finally sent to production a week later, 2 weeks after I ordered it, which makes a massive difference when the order takes a month to be fulfilled. Made by Cooper is only a middle-man, everything is sent off to China for production. Meaning if anything goes wrong after approval, you will need to wait a month before receiving, realising, sending back and waiting ANOTHER month for the correct delivery.”

Helpful Report

Posted 9 years ago

Thanks for the feedback, yes we are a small team which we see as a good point and does get busy some times. I can see that there was back and forth with this order however I can see we still delivered them two days ahead of the approx delivery date, we don't have any records to say there is anything wrong with them, if there is please let us know.

Posted 9 years ago

“I have been using Made By Cooper for almost a year now, and they never disappoint. The quality of pins are brilliant and they are always so patient during the design process. In my most recent order their communication was excellent - letting me know most of my order was shipping and kept me updated with the remaining pins which shipped not to long afterwards. Can't fault this company at all and always recommend them!”

Helpful Report

Posted 9 years ago

“I had a great experience with Made by Cooper. They were responsive to emails and requests that I made even once we started production. The hard enamel pins that they made for me came out perfectly. I will absolutely continue to use them.”

Helpful Report

Posted 9 years ago

“I have worked with Made by Cooper for a short time but have been really surprised by their perfect service and attention. Plus, the quality is way superior, I would not risk producing pins with anyone else :^) (and already recommended them with friends and colleagues!)”

Helpful Report

Posted 9 years ago

“This is a great company and I don't think I will ever use another one as long as they continue to work the way they do. Their customer support is quick and efficient and reply to any concerns quickly. Their design department is great at making your ideas come to life and from start to finish the whole process is easy and stress free.”

Helpful Report

Posted 9 years ago

“I can't believe Made by Cooper was able to capture all of the tiny little details of my designs. When I first submitted to them I thought there would be some linework lost, but the designers were able to capture everything exactly and were super patient when I tweaked things before approving the final file.”

Helpful Report

Posted 9 years ago

“The quality of the pins were fantastic. They exceeded my expectations!”

Helpful Report

Posted 9 years ago

“amazing work ! because of you, gerald took life”

Helpful Report

Posted 9 years ago

“I bought a set of 100 pins from Made By Cooper, and the whole process is fantastic. Excellent communication all the way through the process, from initial digital drawing, to when they are out for delivery. The quality is excellent, and is just what you expect. Cannot fault them, and I will definitely be using them from now on!”

Helpful Report

Posted 9 years ago

“I could not be happier with not only the pins I ordered, but the entire process. From the very first email, to the design phase, to actually receiving the pins...every part of it was easy and enjoyable. Your customer service is top-notch. Thanks!”

Helpful Report

Posted 9 years ago

“I love pin badges. Everyone has that thing they love collecting some it's shoes, bags for me it's patches and pins just because there the smallest things but they perfectly round off any outfit. I used madebycooper when launching my book the boy with the hole in his chest to bring one of my characters to life through my talented illustrator. People always compliment it and since then I've wanted to do my own pin badge business as well as making my own d.i.y patches and jackets I'm just struggling to set it up but however when I do get round to I'll Defiantely use made by cooper as they do such high quality products and to but they don't burn a hole in your pocket. There great at communicating they got back to us and worked within our time scale amazing people.”

Helpful Report

Posted 9 years ago

“hi, the quality was so amazing. very good job very good one. one month to receive as they told me so! well i only saw 10 pins with some sort of defections but its still ok.... the only problem i had was a communication one, i asked something if was possible before placing my order, and the assured me that it was, so i did place my order. after payment and several days after the checks they said it wasn't possible.....still i loved my pins, plus i was disappointed not to see a post on their instagram it would really helped my sales since i am new to pins and that would be awesome to get some boost, i thought they wanted to help new pin designers....”

Helpful Report

Posted 9 years ago

“I LOVE my pins! Thank you so much!”

Helpful Report

Posted 9 years ago

“Good service, repeated orders run very smoothly”

Helpful Report

Posted 9 years ago

“Excellent quality of work. Extremely happy with embroidered badge. Delivery slight let down, UPS almost lost my package”

Helpful Report

Posted 9 years ago

“Super fast turn around!!”

Helpful Report

Posted 9 years ago

“The unicorn brooches I ordered, are brilliant. The service was friendly and efficient, and the brooches arrived even earlier than I expected, in good time for a Christmas fair I have just done, where they sold really well. Thank you very much for a great service!”

Helpful Report

Posted 9 years ago

“Had a couple of designs brought to life by Made by Cooper and both have been superb! Super easy from concept to reality, really helpful staff and a quick turnaround resulting in a quality product! Could't ask for more! Thanks guys!”

Helpful Report

Posted 9 years ago

“Just be aware that the design services are not free if you decide not to order from them. There is a design fee but the only place that is disclosed is deep in the small print in the Terms and Conditions. It's not unheard to pay a fee like this but it is frustrating (and a little shady) that the site says "design services are free" without qualifying that it is only free if you place an order.”

Helpful Report

Posted 9 years ago

Made by Cooper is rated 4.9 based on 4,753 reviews