Made by Cooper Reviews

Name: Made by Cooper
Address: 12, New North Parade, Huddersfield, 12, New North Parade, Huddersfield, Kirklees
Rating: 4.85

4.9 Rating 4,755 Reviews

97 %

of reviewers recommend Made by Cooper

Company Reviews

Metrics

Info

4.9

Based on 4,755 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Phone:

01484 937 877

Email:

hello@madebycooper.co.uk

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Made by Cooper 5 star review on 4th July 2026

1010

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order process was simple and questions were answered promptly. Product quality is excellent”

Helpful Report

Posted 9 years ago

“When I originally placed my order I chose the wrong product style for my pin and the design team was greatly collaborative in transforming my submitted art and finding the correct production style to recreate it with. Amazing detail and quality when I received the pin.”

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Posted 9 years ago

“Fantastic quality, absolutely love the badges, delivered slightly before the estimated date. Good customer service too. Will definitely use again.”

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Posted 9 years ago

“Product quality, very well received. And customer service when changes were being made in the design stage thanks very much.”

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Posted 9 years ago

“The service was great, communication was 10/10 and the pins and backing cards came out exactly how I wanted them to, perfect! I did have a slight issue as I was sent the wrong pins but it was all resolved fast.”

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Posted 9 years ago

“Clean, detailed patches!!”

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Posted 9 years ago

“I am deeply disappointed by my experience with Made By Cooper. I ordered 200 coins for a children’s charity fundraising event which were not delivered in time. When I placed my order I was given an expected delivery date. It was only after this expected date had passed and I asked for an update was I told that they were working to a different deadline date - one that was never communicated to me and certainly not agreed as it was after the event date. Even though the original expected date was never guaranteed, I consider a delay of over a week, on a four week turnaround, to be an undue delay. Sadly, Made By Cooper failed to adhere to its own standard delivery window and have refused to take any responsibility for the delay. I incurred additional costs in finding an alternative prize at the last minute as a result of the delay.”

Helpful Report

Posted 9 years ago

Thanks for the Review Kate, but after making us aware of your date we did make the medals in time for your event and booked a Saturday delivery at our expense to get them to you time. It was unfortunate that the delivery courier let us down and didn't deliver on the booked date - As explained this is beyond our control even though we made the medals in time for your event and did everything we could, we are sorry they didn't arrive in time even though they were made ready for your event in time.

Posted 9 years ago

“Recieved a quick service and the quality was good”

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Posted 9 years ago

“Wonderful pins!”

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Posted 9 years ago

“Had you asked me about MbC 5 months ago I would have given them a solid 4 star, maybe even 5. Not anymore. After noticing more pins with small enamel flaws, but never complaining I complained about an order (literally my first complaint from over 40 pin orders I've placed with them) that took longer than the 4 week estimate to arrive and when it did one of the colors was completely wrong. It should have been hot pink and is crimson red, almost purple even. I wrote them to ask about a correction and Oliver wrote back saying that it was not the hot pink promised in the proof. He then said he'd be back in touch ASAP with further info. That was 2 weeks ago. I've written back and heard nothing, so now I basically feel like I've thrown away a couple hundred dollars because the color is an important aspect to this pin as it is a pop culture reference. I've purchased over 40 pin designs (100 pins each) in the past year from MbC. Unreal and disappointing that they'd just ignore such a major problem from a repeat customer. I don't begrudge their markup as they are a middleman, but when you're a middleman you should have better customer service. I will just be skipping the middleman and going direct from now on.”

Helpful Report

Posted 9 years ago

Thanks for the review, I have just checked this and I do believe they are being remade as we said we would for you, this obviously takes time and shall be ready very soon. Sorry you feel that way but with any flaws as previously mentioned we do fix them no quibbles but this does take a little time to rectify.

Posted 9 years ago

“They provided me with pins”

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Posted 9 years ago

“The quality of the badges was very good and they were delivered to meet my deadline”

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Posted 9 years ago

“It was a little hard to get the design how I wanted with the back and forth with MadeByCooper's designers, but once we got it, they came out as expected.”

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Posted 9 years ago

Glad they turned out how you wanted. This is why the visual is invaluable to help all our client see what they will get. Let us know what more we can do to get 5 stars.

Posted 9 years ago

“Great product (100mm circular sew-on patches) at a great price with great customer service! And they were delivered a week ahead of anticipated delivery. Fantastic! Highly recommended...”

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Posted 9 years ago

“I love the way these pins came out and so did my customers. I sold out within 3 days. I'll be reordering these and placing orders for other designs soon. Everyone I dealt with was so nice and knowledgeable and very patient (as a first time pin designer I had LOTS of questions). Love the Sunday Club”

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Posted 9 years ago

“Easy to order, good communication throughout, excellent pin quality.”

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Posted 9 years ago

“Delivered items were exactly what was required”

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Posted 9 years ago

“Ordering is super easy and the finished soft enamel pins are fantastic.”

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Posted 9 years ago

“Always on the ball. Always passionate about you getting good products. Can't say enough good things.”

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Posted 9 years ago

“Excellent badges, quickly received.”

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Posted 9 years ago

Made by Cooper is rated 4.9 based on 4,755 reviews