Made by Cooper Reviews

Name: Made by Cooper
Address: 12, New North Parade, Huddersfield, 12, New North Parade, Huddersfield, Kirklees
Rating: 4.85

4.9 Rating 4,755 Reviews

97 %

of reviewers recommend Made by Cooper

Company Reviews

Metrics

Info

4.9

Based on 4,755 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

01484 937 877

Email:

hello@madebycooper.co.uk

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Made by Cooper 5 star review on 4th July 2026

1010

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was the first time I had used MBC, they were very prompt in producing the design and in the fabrication of the woven patches. We initially had an issue with a number of the patches but once this was brought to the attention of MBC they were quickly replaced and some extra ones thrown in for free. Appear to be a very good company who have a high level of customer service.”

Helpful Report

Posted 9 years ago

“My pins were delivered several days ahead of schedule, which was a nice suprise. However, around half ! of the batch I ordered are less than perfect. It's a massive shame as the other half of the shipment turned out superbly. I think using glitter in the enamel is an issue - it seems to spill over into the wrong areas (the pins annoyingly came covered in loose glitter, but was even more upset to discover after trying to clean them that many bits are also stuck underneath the enamel coating) and completely different colours of glitter end up where they shouldn't be - spoiling the design in many cases. There are many pins from my order which I'm not comfortable selling on to my customers. Dissapointed, but nothing bad enough to storm their headquarters over. If I decide to work with Made By Cooper again I'll have to become less of a perfectionist - but they are a trustworthy decent company to do business with.”

Helpful Report

Posted 9 years ago

Thanks for the review, For all our jobs we try fix any problems that have occurred and have had no contact from you 2 months later, please contact us and will fix this.

Posted 9 years ago

“I've used MadeByCooper around two times in the last year or so. The pins ive received were fine, but i think they put a bit too much on their plate as not only is their actual from order to in hand time 4-5 weeks which is a bit crazy considering they just get them shipped to you from China, but also how long it takes just to set up your visual and approvement. If you want anything changed on your mock up sometimes they're so busy it takes such a long time emailing back and forth. I appreciate the site and how convenient it is. But I also think there are a lot of cheaper and faster options out there”

Helpful Report

Posted 9 years ago

Hello, if you could let us know which item this was and we can take a look into this for you. The studio is very popular for the service we provide helping people realise their designs and sometimes is can take a little longer than normal due to its success. We try to pay each design attention.

Posted 9 years ago

“Love the pins and they arrived before the estimated delivery date. Giving 3 stars because there were some flaws (bubbles) in the enamel - not enough to make a stink on email, especially given their track record - and some pins had no rubber backing at all or the rubber backing was not a whole piece. Oliver is not the easiest person to ask questions to, got ignored a few times in initial design considerations. Jacob however was a big help and I'm grateful the communication was transferred to him. I'm also confused why the product was outsourced to China, making MadeByCooper a middle man. May as well work with the China company from the get as they're the ones doing all the work.”

Helpful Report

Posted 9 years ago

Sorry you seemed to have some problems? if there are any problems please do let us know, these are hand made items so may have few flaws now and again, but if you contact us with the details we like to put these right

Posted 9 years ago

“Very prompt in producing the design and in the fabrication of the woven patches. The only downside was that approx 10 out of 100 of the patches were made off centre or the overlocking had come away from the patch. I have contacted Made by Cooper but received no response. UPDATED : This was the first time I had used MBC, we initially had an issue with a number of the patches but once this was brought to the attention of MBC they were quickly replaced and some extra ones thrown in for free. Appear to be a very good company who have a high level of customer service.”

Helpful Report

Posted 10 years ago

Sorry we don't seem to have an email regarding this, please send us pictures of defect items and get these replaced of course

Posted 10 years ago

“Effortless from start to finish. I did learn a bit too so next time I'll have relevant knowledge to incorporate.”

Helpful Report

Posted 10 years ago

“We are incredibly happy with our pin. Made By Cooper helped us tweak our design so it would look its best as a pin, and it turned out great! We will definitely work with them again.”

Made by Cooper 5 star review on 14th June 2016

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Posted 10 years ago

“on time and good product thanks,”

Helpful Report

Posted 10 years ago

“Fantastic service! Easy to order, extremely fast, good prices and fine quality. Thank You!”

Helpful Report

Posted 10 years ago

“I was guided through the design set up by a member of the Made by Cooper team, he was pleasant and informative. At every stage of the order, I knew what was going on. When I received the badges, all were individually packed in bags and the whole shipment was packaged in a sturdy box. A quality product from a quality company.”

Helpful Report

Posted 10 years ago

“Efficient, friendly and informative communication. Helpful advice, reasonable prices and a quick delivery of finished product, which has been made to a very high standard.”

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Posted 10 years ago

“Very good service and the design was adapted to meet our needs The actual exceeded our expectation with regard to the look and quality”

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Posted 10 years ago

“Excellent service and communication from ordering to receiving the product! Great company and would definitely use again”

Helpful Report

Posted 10 years ago

“Nice badges, came sooner than expected. Will order from Made by Cooper again”

Helpful Report

Posted 10 years ago

“Quality!”

Helpful Report

Posted 10 years ago

“Easy to use website and quick turnaround”

Helpful Report

Posted 10 years ago

“Ordered hard enamel pins. Pins showed up as soft enamel. They offered to fix the issue at no charge but it really shouldn't have been an issue in the first place. Will not be returning because of the hassle.”

Helpful Report

Posted 10 years ago

Sorry to hear this, we have contacted you and of course will fix this accident with out question.

Posted 10 years ago

you're right, should not have happened, but they unfortunatley do and we are sorry it did, but glad we could fix the problem for you

Posted 9 years ago

“In the past year I have tried dozens of companies and Made By Cooper is the one I'm staying with. Their team is communicative, they are quick with both creating the art image and making the pins. Their prices are great and if you join their Sunday Club you can get discounts off your order. Shipping is pretty quick to Canada and their product arrives in great condition and well made. Awesome quality!”

Helpful Report

Posted 10 years ago

“Absolutely delighted with the products i have received”

Helpful Report

Posted 10 years ago

“Excellent service and customer care and on top of that the patches are a fantastic quality. Will deffinatly be using your services again. Quick turn around time and very pleased with the final product! Get using this company for any patches! Electric Priestess”

Helpful Report

Posted 10 years ago

Made by Cooper is rated 4.9 based on 4,755 reviews