Had you asked me about MbC 5 months ago I would have given them a solid 4 star, maybe even 5. Not anymore. After noticing more pins with small enamel flaws, but never complaining I complained about an order (literally my first complaint from over 40 pin orders I've placed with them) that took longer than the 4 week estimate to arrive and when it did one of the colors was completely wrong. It should have been hot pink and is crimson red, almost purple even. I wrote them to ask about a correction and Oliver wrote back saying that it was not the hot pink promised in the proof. He then said he'd be back in touch ASAP with further info. That was 2 weeks ago. I've written back and heard nothing, so now I basically feel like I've thrown away a couple hundred dollars because the color is an important aspect to this pin as it is a pop culture reference. I've purchased over 40 pin designs (100 pins each) in the past year from MbC. Unreal and disappointing that they'd just ignore such a major problem from a repeat customer. I don't begrudge their markup as they are a middleman, but when you're a middleman you should have better customer service. I will just be skipping the middleman and going direct from now on.