Made by Cooper Reviews

Name: Made by Cooper
Address: 12, New North Parade, Huddersfield, 12, New North Parade, Huddersfield, Kirklees
Rating: 4.84

4.8 Rating 4,658 Reviews

97 %

of reviewers recommend Made by Cooper

Company Reviews

Metrics

Info

4.8

Based on 4,658 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Visit Website

Phone:

01484 937 877

Email:

hello@madebycooper.co.uk

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Made by Cooper 5 star review on 2nd January 2026

1004

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“MadebyCooper aren't very good at keeping you informed of delivery schedules, I had to keep chasing for updates. A few days before the scheduled delivery date I contacted them to confirm it, and they said 'oh it's been delayed, it'll be another 2 weeks now' - and I'd already waited six weeks for delivery, so that turned into 8 weeks. It put me in an extremely difficult position because I had many customers waiting for their orders and I had to go back to them all and tell them there would be a further delay. Not happy. Please try to manage your customer expectations better, and also improve your communication with your customers. Regular updates would be helpful and also if there are going to be delays please inform us as soon as you can. Every single order I have placed with MadebyCooper has been delayed. :(”

Helpful Report

Posted 8 years ago

We are sorry for the delays, sometimes it happens where the pins are rejcted and need to remade which is only something can be found late in the day. We are working on notifications in the future. We understand the frustration but we can not be responsible for any preorders issues, our commitment is to deliver to you as soon as we can with good product.

Posted 8 years ago

“By being extremely professional, and helpful throughout the whole experience. And they managed this without me actually talking to anyone; it was all done via chat or email!”

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Posted 8 years ago

“Great job! I love my new pins! Thanks so much. :)”

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Posted 8 years ago

“The all engagement process. The first sept of communication, the continues update and final product. The service is excellent. The guidance and support through enquiries, doubts of the design was very professional.”

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Posted 8 years ago

“Extremely pleased with high quality of the lapel badges that I ordered and at such a reasonable price.”

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Posted 8 years ago

“The bespoke badges were fantastic, everything we were looking for.”

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Posted 8 years ago

“You provided an excellent service, both in courtesy and speed, and the medals are extremely high quality and will be much-prized by those who receive them. Furthermore, your pricing seems entirely fair. We are delighted.”

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Posted 8 years ago

“The pins came in and they were exactly what I wanted! Very high quality, and the design team was available for feedback during the whole process. I will definitely be ordering more pins in the very near future!”

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Posted 8 years ago

“Fantastic production quality combined with affordable cost”

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Posted 8 years ago

“I just love the pin I ordered from Made by Cooper! Working with them was smooth and efficient. I recommend this company.”

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Posted 8 years ago

“The pins look really good and arrived early!”

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Posted 8 years ago

“Great quality of final product.”

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Posted 8 years ago

“I feel let down by the design process. As there is no sampling, just a rendered drawing I cannot sell the end products that I ordered. The pins are too dark, with a black base, and lines to depict the design the overall white in the image that floods over it appears dirty. Some of the other colours in my design are the same, red in particular. I feel that the designers could have made it clear that this would be the case before production and recommended another base such as gold or silver. Production was to time and delivery timing as promised. So it is just a great shame I was left without a product to sell, I would have spent good money on a sample to avoid this loss.”

Helpful Report

Posted 8 years ago

Sorry to hear you're not happy with the pins, if you could show us the problem with some photos to make sure where the errors are and if they can be fixed as the designs we produce are usually accurate, we don't submit designs that can not be made.

Posted 8 years ago

“the pins are beautiful, arrived earlier than expected, and were so easy to order. thank you!”

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Posted 8 years ago

“They were able to make an express order, and ship my pins in time for a comic festival where I needed them. The design process was very delightful as they were very flexible about changing and editting my design up until the production. And the result wad amazing, I was very excited about seeing the pin and wither it looked like I had imagened. And it did in deed. I highly recommend Made By Cooper.”

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Posted 8 years ago

“Great product”

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Posted 8 years ago

“Perfect Work, Perfect Patch, I'm Verry Happy !”

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Posted 8 years ago

“Dealt with my order between Christmas and New Year when they were supposed to be closed. Proofs received quickly and amends made with no issues. Product delivered on time. Excellent service”

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Posted 8 years ago

“We are very happy with our "rednails" pins and we'll totally recommend madebycooper.”

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Posted 8 years ago

“The fellow who reached out to me to fine-tune my design was very helpful and patient with all of my questions. The product itself turned out beautiful. I'll definitely be ordering from Made by Cooper again with my future designs! :) Thanks guys!”

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Posted 8 years ago

Made by Cooper is rated 4.8 based on 4,658 reviews