Made by Cooper Reviews

Name: Made by Cooper
Address: 12, New North Parade, Huddersfield, 12, New North Parade, Huddersfield, Kirklees
Rating: 4.84

4.8 Rating 4,657 Reviews

97 %

of reviewers recommend Made by Cooper

Company Reviews

Metrics

Info

4.8

Based on 4,657 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Visit Website

Phone:

01484 937 877

Email:

hello@madebycooper.co.uk

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Made by Cooper 5 star review on 2nd January 2026

1004

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The designers spoke with me and easily made the adjustments to the pin design that I requested, and the order arrived only a day or so after the originally predicted date. The quality of the pins are exactly what I hoped for, and everyone has been asking me where or how I got them made, because they look great. Will probably reorder from MadeByCooper soon! Very pleased with the overall experience.”

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Posted 8 years ago

“Quality product, produced to the highest standards, turned around in exactly the timeframe promised. I'm super happy with my order. The only reason they get an imperfect score is because after I placed the order, I had to make a last-minute address change. I emailed to request it, and received a prompt, cheerful answer in the affirmative. However, the change was never made, and the order was sent to the wrong place (I recovered it successfully, but it was a pain, especially after I had been assured that the address change went through).”

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Posted 8 years ago

“Great communication. Only tiny issue with some text on the backing card being slightly cut off but that's a note for me for next time. Answered questions in a timely manner. Thank you MadeByCooper!”

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Posted 8 years ago

“The quality of the actual pins is excellent! Super well made, and worth the wait. Customer service was a little spotty at times, but I at least got replies on a timely manner.”

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Posted 8 years ago

“EXCELLENT JOB, VERY STRAIGHT FORWARD ADMIN PROCESS.”

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Posted 8 years ago

“They were very helpful and responsive. Our badges turned out looking suitably awesome.”

Made by Cooper 4 star review on 3rd April 2017

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Posted 8 years ago

“they are friendly and very helpful ,”

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Posted 8 years ago

“Most pins had easily noticeable defects. Hairs in the enamel, enamel on the raised portions, incomplete fill.”

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Posted 8 years ago

Sorry to hear this, do please email us and this can be fixed for you of course, it's not a problem

Posted 8 years ago

“Having had a nightmare using another pin company, I was nervous about getting my pins made. However, Made By Cooper were excellent - from the initial order, to the delivery and quality of the pins. Very happy and about to place my next order after I've finished writing this review.”

Made by Cooper 5 star review on 30th March 2017

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Posted 8 years ago

“Website is very approachable and easy to use. Pair this with and outstanding level of product quality and you have a perfect storm of happiness.”

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Posted 8 years ago

“We were able to get our pin badges done in a shorter time frame by talking to them. They arrived well packaged, on time and were absolutely perfect for what we wanted. In fact, if anything they exceeded our expectations: the pins are unbearably cute! :-)”

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Posted 8 years ago

“I ordered some fabulous custom made brooches with my choirs logo. I'm extremely happy with the outcome and I'll be reordering more at a later date. Great service and arrived before I expected. 10/10 Thank you!”

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Posted 8 years ago

“Hi. Overall the design is okay. However in terms of safety. At the back of the pin, supposedly there are 2 sharp edges to put the rubber thing. But below the sharp edges, there are smaller sharp edges that is not suppose to be there. I can provide you pictures if you want to see it. My customer rejects it because of these so this is a problem.”

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Posted 8 years ago

Hi, yes please send pictures, are you referring to the anti-swivel part of the pin fixing? this is standard on pins to stop it swivelling?

Posted 8 years ago

“Great customer service, easy to order, etc. I definitely plan on working with Made by Cooper again in the future!”

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Posted 8 years ago

“Made by Cooper was affordable and provided excellent service! I had to amend my design a few times and the process was very easy. Everyone I interacted with was very friendly and helpful! I plan on getting all my future pins through Made By Cooper!”

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Posted 8 years ago

“One of the only reliable places I've found to offer rose gold plating on enamel pins, and of good quality! Always pretty easy and quick to communicate with as well, clear proofing process. Shipping could be faster but is still an understandable speed for international. At first, I was sent only half of my total order, but the situation was resolved quickly.”

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Posted 8 years ago

“Made by Cooper captured exactly what I was looking for when creating my lapel pin for my organization. The colors and back card are simply perfect. I'll definitely order again”

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Posted 8 years ago

“Overall quality of the product was very pleasing. However, communication over the design was poor. Ordered metal pin badges and cloth patches, both to same design. On the first batch, the cloth patches were of wrong design. These were replaced, but the replacements were still not in the agreed design. The difference is fairly minor, so we are keeping them as they arrived only two days before planned distribution to Club members.”

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Posted 8 years ago

“I sent them a mockup file of my vision and they made it come to life perfectly. A1 quality and fair prices.”

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Posted 8 years ago

“Great company from start to finish, I couldn't be happier with the end product!!”

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Posted 8 years ago

Made by Cooper is rated 4.8 based on 4,657 reviews