Lyco Reviews

Name: Lyco
Address: 24-26, Vincent Avenue, Milton Keynes, 24-26, Vincent Avenue, Milton Keynes, Crownhill
Rating: 4.73

4.7 Rating 16,601 Reviews

96 %

of reviewers recommend Lyco

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous

Anonymous // 01/01/2019

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“Great service, very quick.”

Helpful Report

Posted 14 years ago

Thank you for your custom and for taking the time to leave feedback. Please come back soon to look at our latest offers and new products. Kim Puttick Customer Service Manager

Posted 6 years ago

“Very good efficient service, however your prices are starting to become uncompetitive.”

Helpful Report

Posted 14 years ago

Thank you for your feedback. We have very recently signed up to a price checker system online that should allow us to check our prices against our competitors on a daily basis to ensure we stay ahead of the pack on pricing. Kim Puttick Customer Service Manager

Posted 6 years ago

“Order was delivered satisfactorily but did take a long time to do so. The wait for the product was about 2 months. Your staff said they would email me when the order was filled, but did not. Not a big problem, but you did ask!”

Helpful Report

Posted 14 years ago

Thank you for your feedback Graham. I am sorry for the long delay in your order this item was out of stock with the manufacturer for a long time and therefore unavailable to us. I have checked on the dispatch message you should have recieved and changed the settings on your account to allow emailed messaging so this should not be a problem for the future. Apologies for this. Kim Puttick Customer Services Manager

Posted 6 years ago

“Couldn't be easier to select and order online. Tubes received next day protectively packaged. Have used Lyco before and will do so again.”

Helpful Report

Posted 14 years ago

Thank you chosing Lyco for your order and for taking the time to leave feedback. We look forward to doing business with you in the future. Kim Puttick Customer Service Manager

Posted 6 years ago

“Very professional company with their email replies about my recent order.”

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Posted 14 years ago

Thank you for your order and for taking the time to leave feedback it is invaluable in helping us to improve even further the service we offer our customers. Kim Puttick Customer Service Manager

Posted 6 years ago

“First class company with first class service”

Helpful Report

Posted 14 years ago

Thank you for your comments I am pleased we have been able to offer the goods and service you required. Kim Puttick Customer Service Manager

Posted 6 years ago

“Great service”

Helpful Report

Posted 14 years ago

Thank you for you custom and for taking the time to leave feedback it help us to ensure we are giving the goods and services our customers expect. Kim Puttick Customer Service Manager

Posted 6 years ago

“Great service and delivery info”

Helpful Report

Posted 14 years ago

Thank you for you order and for taking the time to leave positive feedback. If there is anything you would have liked done differently please let us know as we use this information to further improve the service we offer our customers. Kim Puttick Customer Service Manager

Posted 6 years ago

“Ordering from Lyco could not be easier. Their website is easy to use and the delivery is the best on the web. I have had several orders delivered and always arrive next day.”

Helpful Report

Posted 14 years ago

Thank you for your positive feedback. I am pleased you find the website easy to use and we are able to supply the items you need when you need them. We look forward to doing business with you in the future. Kim Puttick Customer Service Manager

Posted 6 years ago

“reliable for all deliveries.”

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Posted 14 years ago

Last year Lyco teamed up with Fedex to offer our Next day delivery service and have never looked back, the care and attention paid to our often very fragile parcels has been superb and the tracking is also very helpful should you need timings on your parcel delivery. Kim Puttick Customer Service Manager

Posted 6 years ago

“Excellent speedy service”

Helpful Report

Posted 14 years ago

We try very hard to ensure our customers get the best products at the best prices, quickly without fuss. I am pleased you have found this to be the case. Kim Puttick Customer Service Manager

Posted 6 years ago

“Can't fault them.The range of products is excellent.Product information is clear,and concise, and the prices are amazing. Add in 24 hour delivery,and you have everything the customer could want.”

Helpful Report

Posted 14 years ago

We aim to offer our customers the best service products and prices available and are pleased you have found this to be so. We hope you will visit our website again soon. Kim Puttick Customer Service Manager

Posted 6 years ago

“Easy to navigate website.”

Helpful Report

Posted 14 years ago

Thank you for your custom and for taking the time to leave feedback. We work hard to ensure the website is informative but also simple to use so am pleased you found this to be so. Kim Puttick Customer Service Manager

Posted 6 years ago

“Excellent sevice and value for money,”

Helpful Report

Posted 14 years ago

Thank you for your custom and for taking the time to leave positive feedback. Kim Puttick Customer Service Manager

Posted 6 years ago

“The staff were very helpful, the service was fast and efficient. There was some question about the quality of the goods but these were replaced without any hassle.”

Helpful Report

Posted 14 years ago

I am sorry you had an initial problem with the goods supplied, I hope this is now resolved to your satisfaction. Please visit our site again soon. Kim Puttick Customer Services Manager

Posted 6 years ago

“Very good service and able to supply bulbs which weren't available locally”

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Posted 14 years ago

Thank you for your feedback. We buy direct from the manufacturers which gives us access to the more unusual lamps used by some fittings, we would always try to get the lamps you need via special order if we dont hold stock. Kim Puttick Customer Service Manager

Posted 6 years ago

“Fast delivary, good range of products at competitive prices”

Helpful Report

Posted 14 years ago

The website is constantly updated and amended to ensure it is as easy as possible to find and order the items you need at the prices you want, I am pleased you have found this to be so. Kim Puttick Customer Service Manager

Posted 6 years ago

“Great product and really fast delivery. Would use again.”

Helpful Report

Posted 14 years ago

Thank you for your order, we look forward to you visiting our website again soon to check out our new and discounted products. Kim Puttick Customer Services Manager

Posted 6 years ago

“Easy to use but very expensive.”

Helpful Report

Posted 14 years ago

I am sorry the items you have purchased are not suitable for the application, we offer a 14 Day Change your Mind Guarantee on most of our products and would be happy to provide details should you wish to return them for a refund in accordance with our terms and conditions. Kim Puttick Customer Service Manager

Posted 6 years ago

“fast, efficient service and good choice.”

Helpful Report

Posted 14 years ago

Thank you for your custom and for taking the time to leave feedback. Please come back soon to look at our latest offers and new products. Kim Puttick Customer Service Manager

Posted 6 years ago

Lyco is rated 4.7 based on 16,601 reviews