Lyco Reviews

Name: Lyco
Address: 24-26, Vincent Avenue, Milton Keynes, 24-26, Vincent Avenue, Milton Keynes, Crownhill
Rating: 4.73

4.7 Rating 16,601 Reviews

96 %

of reviewers recommend Lyco

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service, but there should be a cheaper postage option for those not in a hurry for goods. The amber coloured light which we wanted has been out of stock since Christmas yet the site indicates it will be in stock in 7 days.”

Helpful Report

Posted 14 years ago

Unfortunately the carrier we use do not offer such an option on mainland deliveries and no other provider have ever given us the reliablity and service we require to ensure the goods get to our customers on time and in good condition. Kim Puttick Customer Service Manager

Posted 6 years ago

“Good choice and brands”

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Posted 14 years ago

Thank you for your custom and for taking the time to leave feedback. Please come back soon to look at our latest offers and new products. Kim Puttick Customer Service Manager

Posted 6 years ago

“Very good efficient company.”

Helpful Report

Posted 14 years ago

Thank you for your custom and for taking the time to leave feedback. Please come back soon to look at our latest offers and new products. Kim Puttick Customer Service Manager

Posted 6 years ago

“The only problem I encountered in ordering the bulbs was over sizing. The socket size on our new light fitting is E14 but this was not mentioned on the bulb spec. on your website, which offered a number of options. This meant I had to take an educated guess that the smaller size listed was the one I needed. Otherwise everything was fine.”

Helpful Report

Posted 14 years ago

I am sorry you had a problem with the sizing on your lamps. The E14/E22 refers to sizing standards used in Europe, the 14 refers to the 14mm diameter of the base of the lamp, we would call that a Small Edison Screw or SES. E27 being a Standard Edison Screw or ES at 27mm diameter hope this helps for the future. Should you ever need help our sales team would be only too pleased to assist. Kim Puttick Customer Service Manager

Posted 6 years ago

“Very prompt service, and competitively priced”

Helpful Report

Posted 14 years ago

Thank you for your custom and for taking the time to leave feedback it is invaluable in helping us to improve even further the service we offer our customers. Kim Puttick Customer Service Manager

Posted 6 years ago

“Very efficient. Competetive prices on most things, but not everything. Would prefer a "Fre Delivery" option for small orders, even if this takes longer than the "Next Day" delivery.”

Helpful Report

Posted 14 years ago

Thank you for your custom and for taking the time to leave feedback, it is invaluable in helping us to improve even further the service we offer our customers. Kim Puttick Customer Service Manager

Posted 6 years ago

“Very prompt service. Well packaged item. Easy to use website. Competitive prices”

Helpful Report

Posted 14 years ago

Thank you for buying from Lyco and for taking the time to leave feedback. I hope you will visit our website again soon to have a look at our weekly offers and new products. Kim Puttick Customer Service Manager

Posted 6 years ago

“Fast easy service”

Helpful Report

Posted 14 years ago

Thank you for your custom and for taking the time to leave feedback. Kim Puttick Customer Service Manager

Posted 6 years ago

“Excellent service”

Helpful Report

Posted 14 years ago

Thank you for your custom and for taking the time to leave feedback, please visit our website again soon. Kim Puttick Customer Services Manager

Posted 6 years ago

“I was very impressed with the service and the quality of the product I received and would recommend them.”

Helpful Report

Posted 14 years ago

Many thanks for ordering with Lyco and for the recommendation. It is good to know we are providing the goods and service our customers want. Kim Puttick Customer Services Manager

Posted 6 years ago

“good, fast & efficient”

Helpful Report

Posted 14 years ago

Thank you for your custom and for taking the time to leave feedback. Kim Puttick Customer Service Manager

Posted 6 years ago

“Efficient, good value, and well organised. Good communications.”

Helpful Report

Posted 14 years ago

Thank you for your comments and for using Lyco for your order. If there is anything you would have liked done differently please do not hesitate to let us know so we can improve ever further the service we offer. Kim Puttick Customer Service Manager

Posted 6 years ago

“The items arrived when promised. The protective packing around the tubes was fantastic. Overall excellent.”

Helpful Report

Posted 14 years ago

Thank you for your custom and for taking the time to leave feedback. We try very hard to ensure the delicate items we sell are transported without incident. Kim Puttick Customer Service Manager

Posted 6 years ago

“Their products are excellent value for money, excellent quality and their delivery is second to none. I am only a very small buyer but always receive excellent service from Lyco. A straight forward, no nonsense, operation.”

Helpful Report

Posted 14 years ago

Thank you for taking the time to leave feedback and for using Lyco. I am pleased we have been able to offer the goods and service to the standard you require. Kim Puttick Customer Services Manager

Posted 6 years ago

“Good prices, large stock.”

Helpful Report

Posted 14 years ago

Thank you for using Lyco and for taking the time to leave feedback. Kim Puttick Customer Service Manager

Posted 6 years ago

“Absolutely fine. However, would prefer the Post Office as the Carrier because it is easier for me to collect from them rather than Fedex if I am out.”

Helpful Report

Posted 14 years ago

Lyco use Fedex for deliveries because they have proven themselves way above the competition both in reliability and the service which we expect for our customers. Should you need to give alternative delivery instructions please let us know and we can always advise Fedex. Kim Puttick Customer Service Manager

Posted 6 years ago

“Excellent service. They handle any problems rapidly and efficiently.”

Helpful Report

Posted 14 years ago

I am sorry you have had a problem with your order but am pleased we were able to resolve without fuss. Many thanks for using Lyco. Kim Puttick Customer Service Manager

Posted 6 years ago

“Excellent service. Great prices and very quck delivery”

Helpful Report

Posted 14 years ago

We work hard to ensure we sell the latest products at the best prices available. Thank you for your comments. Kim Puttick Customer Service Manager

Posted 6 years ago

“Excellent service with helpful office staff dealing with queries”

Helpful Report

Posted 14 years ago

Our well trained sales staff are pleased to be able to help with any problems or queries you may have with your lighting. Thank you for using Lyco. Kim Puttick Customer Service Manager

Posted 6 years ago

“excellent”

Helpful Report

Posted 14 years ago

Thank you for taking the time to leave feedback please visit our website again soon. Kim Puttick Customer Service Manager

Posted 6 years ago

Lyco is rated 4.7 based on 16,601 reviews