Lyco Reviews

Name: Lyco
Address: 24-26, Vincent Avenue, Milton Keynes, 24-26, Vincent Avenue, Milton Keynes, Crownhill
Rating: 4.73

4.7 Rating 16,605 Reviews

96 %

of reviewers recommend Lyco

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“amazing - ordered the day before and it came next day”

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Posted 1 day ago

“Easy wesite and quick delivery”

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Posted 1 week ago

“Item arrived quickly but unfortunately broken so returned”

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Posted 2 weeks ago

“Really impressed. I ordered three track lights at lunchtime on a Friday and they arrived at 10am on Saturday. The price was the best around and a lot of outlets were out of stock. I thoroughly recommend Lyco and will definitely use them before I look elsewhere. Thank you!”

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Posted 2 weeks ago

“Very happy with my purchase. Quick next day delivery”

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Posted 2 weeks ago

“Well I haven't got the light I ordered as the fed ex delivery driver didn't come to the correct location. Still waiting for it .”

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Posted 3 weeks ago

“Really happy with the lady I chatted to on the phone who handled the redelivery of my order. Really personable and made everything go smoothly, thanks very much!”

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Posted 3 weeks ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. Kind regards The Customer Care Team

Posted 1 week ago

“Nice light fitting and a quick delivery”

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Posted 4 weeks ago

“The PIR security light I purchased was to replace the one I purchased a few years ago and had been giving good service up until recently when some of the LEDs at the centre started to stay on constantly after it was a few years old The new one looks okay and time will tell A bit expensive when the delivery charges are added in. It was delivered very quickly through FedEx However, the reason I have only given 3* is the ridiculously short lead which is obviously nowhere near long enough. 6" at the most, so now I'm going to have to extend it!”

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Posted 1 month ago

Any customer who is not entirely happy with their purchase can return this for a replacement or refund, contact customerservice@lyco.co.uk they will help you. kind regards The customer care Team

Posted 1 week ago

“Would have been 5* but delivery took ages. Also I had to phone you to sort it out. Just waiting for the item that's out of stock.”

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Posted 1 month ago

“Great service ordered and all delivered within 24 hours, will definitely use again”

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Posted 1 month ago

“Excellent quality product and service exceptional; ordered at midday and arrived within 24 hours.”

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Posted 1 month ago

“Yet to receive goods. Delivery service asked for completion of response including ref number on card left by driver. No card left by driver. No response possible . No goods.”

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Posted 1 month ago

“I haven't recievedy parcel. Yet and I'm being asked to provide a review. So far, one star as it was supposed to be 2 day delivery. I ordered it on Thursday and was told I'd receive a tracking number when it was despatched. It's now Saturday and I have no tracking number. I was expecting to have the parcel by now, and it seems it hasn't even been despatched. So thanks for that Lie Co.”

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Posted 1 month ago

I am sorry that you feel your experience shopping with us wasn’t as it should have been. I am pleased to be able to confirm that the order was delivered today . Please accept my apologies . Kind regards The Customer Care Team

Posted 1 month ago

“Order arrived next day and fragile circular fluorescent tube was in large box with protective packaging to ensure it was not broken in transit.”

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Posted 1 month ago

“Well packaged Arrived within 48 hours of ordering Exactly as described and image very accurate”

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Posted 2 months ago

“Great choice, competitive prices, 2 day delivery.”

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Posted 3 months ago

“Excellent description of product and received very well packaged the very next morning What better service”

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Posted 3 months ago

“I had difficulty putting a new dimmable bedside light together. I rang customer services and after discussoin, they agreed that there was a problem with the tool to secure the screw ring. I received a new light the very next day and after successful assembly, is working perfectly. Thank you very much for your quick response.”

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Posted 3 months ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. Kind regards The Customer care Team

Posted 2 months ago

“You said delivery would be within 1-2 working days. I ordered on Wednesday and needed the lights by Friday for my builder to fit as he's here today, but they're due to be delivered on Saturday. I would have gone to Toolstation or Screwfix if I hadn't been misled by your 1-2 working days delivery. I now need to get my builder back on another day so another £300 day rate and £10.20 parking permit. Really disappointed.”

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Posted 3 months ago

I am sorry you feel our service has not met your expectations however we will make sure to take your feedback on board to improve ourselves. Kind regards The Customer care Team

Posted 2 months ago

Lyco is rated 4.7 based on 16,605 reviews