Lyco Reviews

Name: Lyco
Address: 24-26, Vincent Avenue, Milton Keynes, 24-26, Vincent Avenue, Milton Keynes, Crownhill
Rating: 4.73

4.7 Rating 16,602 Reviews

96 %

of reviewers recommend Lyco

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fast, efficient service and good choice.”

Helpful Report

Posted 14 years ago

Thank you for your custom and for taking the time to leave feedback. Please come back soon to look at our latest offers and new products. Kim Puttick Customer Service Manager

Posted 6 years ago

“Excellent Stock and Prices. Superb response time. Orders arrive almost before you place them!”

Helpful Report

Posted 14 years ago

Thank you for your feedback and for using Lyco for your order. We look forward to doing business with you on any lighting requirement you may have in the future. Kim Puttick Customer Service Manager

Posted 6 years ago

“GREAT COMPANY.WONDERFUL SELECTION OF GOODS,WISH I COULD BUY MORE.TOP COMPANY FOR FAST DELIVERIES,AND GOOD PRICES.”

Helpful Report

Posted 14 years ago

Thank you for your kind comments. I am pleased your order and the service received was as required.

Posted 6 years ago

“Lyco have always been very helpful -when I found out about the fantastic Bell Halogen G9 system of bulbs they were able to supply everything for my whole house. Brilliant !”

Helpful Report

Posted 14 years ago

It is good to hear you have found the perfect lighting for your home. The Bell G9 system is fantastic for people who want traditional looking lamps but with a lower energy consumption. Kim Puttick Customer Service Manager

Posted 6 years ago

“The website didnt give as much information as I would have like, I ordered the wire lighting system, the info did not tell me how big the transformer was..I have no access to a loft and there was nowhere to hide it . Although it was straight forward to send the package back I was not prepared for the shock of paying £23 for postage to return the item...will not be ordering again..cant afford it if I have to return”

Helpful Report

Posted 14 years ago

I am sorry your fitting was not to your requirements and would always encourage you to contact our sales team should there be anything you were uncertain about, they would be only too happy to find the information for you. Kim Puttick Customer Services Manager

Posted 6 years ago

“excellent service”

Helpful Report

Posted 14 years ago

Thank you for your custom and for taking the time to leave feedback. Kim Puttick Customer Service Manager

Posted 6 years ago

“company with an efficient service”

Helpful Report

Posted 14 years ago

Thank you for you order and for taking the time to leave feedback. If there is anything you would have liked done differently please let us know, we use this information to further improve the service we offer our customers. Kim Puttick Customer Service Manager

Posted 6 years ago

“they give a prompt and precicie service”

Helpful Report

Posted 14 years ago

Thank you for placing your order with Lyco and for your comments. We look forward to doing business with you on any lighting requirement you may have in the future. Kim Puttick Customer Service Manager

Posted 6 years ago

“When i received my single 400mm circular flourecent bulb it was broken, I phoned Jayne at their after sales dept who was very pleasant and helpful and i received a replacement in working order within a couple of days.”

Helpful Report

Posted 14 years ago

Due to the nature of the goods we sell occasionally breakages do occur but we will always try to resolve as soon as we know about it causing as little inconvenience as possible. Kim Puttick Customer Service Manager

Posted 6 years ago

“my circular flourescent tubes arrived promptly. Website was easy to navigate and find what I needed.”

Helpful Report

Posted 14 years ago

The website is constantly updated and amended to ensure it is as easy as possible to find and order the items you need, I am pleased you have found this to be so. Kim Puttick Customer Service Manager

Posted 6 years ago

“Excellent company. Fast and efficient and very competetive.”

Helpful Report

Posted 14 years ago

Thank you for your feedback and for ordereing with Lyco. We always try to offer the items our customers need at the best price available. Kim Puttick Customer Service Manager

Posted 6 years ago

“very good service”

Helpful Report

Posted 14 years ago

Thank you for your custom if there is anything you would have liked done differently please let us know, we use this information to further improve the service we offer our customers. Kim Puttick Customer Service Manager

Posted 6 years ago

“Very speedy and efficient service”

Helpful Report

Posted 14 years ago

Thank you for taking the time to leave feedback and for choosing Lyco for your purchases. Please visit our website again to check out the weekly deals and new products. Kim Puttick Customer Service Manager

Posted 6 years ago

“such a good speedy transaction would recommend to anyone”

Helpful Report

Posted 14 years ago

Thank you for choosing Lyco for your purchases and for the recommendation we look forward to you visiting our website again soon. Kim Puttick Customer Service Manager

Posted 6 years ago

“The box used for packing could have been smaller , it could have held 10 units instead of the 1unit we ordered”

Helpful Report

Posted 14 years ago

I apologise you were unhappy with the packaging unfortunately we can only carry stock of a limited number of sizes of outer carton and will always choose the most suitable for the product to enable it to reach its destination in the best condition. Although this may seem wastefull all of our outer boxes and the inner packaging are fully recycled. Kim Puttick Customer Services Manager

Posted 6 years ago

“very good did what they promised”

Helpful Report

Posted 14 years ago

I am pleased you found the service and products to your requirements and look forward to you visiting our website in the future. Kim Puttick Customer Service Manager

Posted 6 years ago

“A very straightforward transaction . Everything came correctly and quickly. We are just a small sports club so will never be big customers. The products were jeplacement lamps so I haven't commented on them individually below.”

Helpful Report

Posted 14 years ago

All of our customers large or small deserve the best service we can offer and am pleased you found the transaction to your satisfaction. Please do not hesitate to contact us for help with any lighting requirement Kim Puttick Customer Service Manager

Posted 6 years ago

“I found it very difficult locating the items I wanted on your website and had to phone and speak to someone.”

Helpful Report

Posted 14 years ago

I am sorry you had a problem locating the item you required,although we try to make the process as easy as possible with so many variations of very similar items it can sometimes be difficult to ensure the choice is correct. Our sales team are well trained in our products and are always happy to help with any queries. We also offer the 14 day return so should the worst happen you can easily return the incorrect item for a credit. Kim Puttick Customer Service Manager

Posted 6 years ago

“great sevice, fast delivery. works for me!”

Helpful Report

Posted 14 years ago

I am pleased you found the service and products to your requirements and look forward to you visiting our website in the future. Kim Puttick Customer Service Manager

Posted 6 years ago

“simple straightforward fast”

Helpful Report

Posted 14 years ago

Thank you for taking the time to leave feedback and for chosing Lyco for your purchases. Please visit our website again to check out the weekly deals and new products. Kim Puttick Customer Service Manager

Posted 6 years ago

Lyco is rated 4.7 based on 16,602 reviews