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Lyco Reviews

4.7 Rating 16,573 Reviews
96 %
of reviewers recommend Lyco
Read Lyco Reviews

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

Visit Website

Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous
Anonymous  // 01/01/2019
good service
Helpful Report
Posted 14 years ago
Thank you for your custom and for taking the time to leave feedback. Kim Puttick Customer Service Manager
Posted 5 years ago
The service was excellent. the goods arrived the day following ordering.
Helpful Report
Posted 14 years ago
Thank you for your custom and for taking the time to leave feedback. We work hard to ensure the service we offer meets with your requirements and I am pleased to hear we have succeeded. Kim Puttick Customer Service Manager
Posted 5 years ago
Efficient.
Helpful Report
Posted 14 years ago
Thank you for taking the time to leave feedback. Please visit our website again soon. Kim Puttick Customer Service Manager
Posted 5 years ago
Very efficient
Helpful Report
Posted 14 years ago
Thank you for your comments. We work hard to ensure the service we offer meets with your requirements and am pleased to hear we have succeeded. Kim Puttick Customer Service Manager
Posted 5 years ago
Good range of products and easy to use website.
Helpful Report
Posted 14 years ago
Thank you for taking the time to leave feedback it is invaluable in helping us to improve even further the service we offer our customers. Kim Puttick Customer Service Manager
Posted 5 years ago
They should have a package that allows for smaller amounts, the box my light came in was big enough to contains 25 items of the same size. Somehow all the pagaing was on top of the light, and it had sunk to the botton corner, so most of the benefit of the packaging was lost anyway. The picture of the item was very hard to see on the website, it was white with a little bit of chrome on the edge, with a very light background so it was a bit of a punt to check it was OK. If you used a background of blue or some other colour, then it would have been a lot better. The product seems fine, it has still to be fitted.
Helpful Report
Posted 14 years ago
Thank you for your comments. They will be passed to the relevant departments for any actions necessary. Should you have any problems at all please do not hesitate to contact Customer Service who will be pleased to help. Kim Puttick Customer Services Manager
Posted 5 years ago
Fast response; return dealt with satisfactorily
Helpful Report
Posted 14 years ago
Thank you for taking the time to leave feedback it is invaluable in helping us to improve even further the service we offer our customers. Kim Puttick Customer Services Manager
Posted 5 years ago
Excellent service
Helpful Report
Posted 14 years ago
Thank you for your custom and for taking the time to leave feedback. Kim Puttick Customer Service Manager
Posted 5 years ago
The product I ordered was excellent value for money and arrived within 48 hours. Brilliant service.
Helpful Report
Posted 14 years ago
Thank you for taking the time to leave feedback. We work hard to ensure the service we offer meets with your requirements and am pleased to hear we have succeeded and hope that you will visit our website again soon. Kim Puttick Customer Service Manager
Posted 5 years ago
I think Lyco have some great offers but sometimes their replacement bulbsare not very competitive
Helpful Report
Posted 14 years ago
Thank you for your comments. It is always worth having a look on our website we regularly have special offers on all sorts of items and these change from week to week. Kim Puttick Customer Service Manager
Posted 5 years ago
Pleased with service. Prompt delivery. Good quick Customer Services Dept when used.
Helpful Report
Posted 14 years ago
Thank you for your custom. We work hard to ensure the service we offer meets with your requirements and am pleased to hear we have succeeded. Kim Puttick Customer Service Manager
Posted 5 years ago
Fast efficient service Usefull information on product use
Helpful Report
Posted 14 years ago
Thank you for your custom and for taking the time to leave feedback. Please visit our website again soon, we often have discounts and sale items available on the web only. Kim Puttick Customer Service Manager
Posted 5 years ago
Good prompt service
Helpful Report
Posted 14 years ago
Thank you for taking the time to leave feedback it is invaluable in helping us to improve even further the service we offer our customers. Kim Puttick Customer Services Manager
Posted 5 years ago
The only problem I find is that the information on the internet is not always good enough. I purchased 4 external lights recently, the information stated that you need to order the bulbs separately, but, did not tell you which bulb was required. Had to phone customer services to confirm which bulb was required.
Helpful Report
Posted 14 years ago
Thank you for your comments. We are working hard to make the website consumer friendly to ensure it is easy to find what you want quickly but at the moment there are certain restrictions that mean we cannot label the lamps alongside the fittings, we are working on this and hope to offer this in the future. Meanwhile either sales or customer service are happy to answer any queries you may have. Kim Puttick Customer Service Manager
Posted 5 years ago
Our circular flourescent tube blew. It was one of a pair. We tried to replace the 'bulb' at B & Q and on line at the other 'major DIY stores' but with no luck. BY CHANCE I CAME ACROSS LYCO and found just the tube I needed - so I ordered 2! THEY ARRIVED AT 9.30 THE FOLLOWING MORNING as a standard delivery. Now is that service or is that service? Now saved in my 'favourites' for the next problem.....
Helpful Report
Posted 14 years ago
Thank you for your custom. I am so pleased we were able to help with your lighting problem and its good to hear you have saved our details for the future. Our website is worth a look every now and then as we often have 24 or 48hr discounts and offers available. Kim Puttick Customer Service Manager
Posted 5 years ago
dealt with Lyco for many years - good prices and stock
Helpful Report
Posted 14 years ago
Thank you for your continued custom and for taking the time to leave feedback. Kim Puttick Customer Service Manager
Posted 5 years ago
I was very impressed buy the level of service which I received and the next day delivery was a pleasant surprise!
Helpful Report
Posted 14 years ago
Thank you for taking the time to leave feedback. We work hard to ensure the service we offer meets with your requirements and am pleased to hear we have succeeded and hope that you will visit our website again soon. Kim Puttick Customer Services Manager
Posted 5 years ago
Good, speedy service
Helpful Report
Posted 14 years ago
Thank you for taking the time to leave feedback. We work hard to ensure the service we offer meets with your requirements. Kim Puttick Customer Service Manager
Posted 5 years ago
Rapid, efficient service - good company to deal with
Helpful Report
Posted 14 years ago
Thank you for taking the time to leave feedback it is invaluable in helping us to improve even further the service we offer our customers. Kim Puttick Customer Service Manager
Posted 5 years ago
Very courteous, prompt and reliable
Helpful Report
Posted 14 years ago
Thank you for taking the time to leave feedback. We work hard to ensure the service we offer meets with your requirements and am pleased to hear we have succeeded and hope that you will visit our website again soon. Kim Puttick Customer Service Manager
Posted 5 years ago
Lyco is rated 4.7 based on 16,573 reviews