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Lyco Reviews

4.7 Rating 16,604 Reviews
96 %
of reviewers recommend Lyco
Read Lyco Reviews

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

Visit Website

Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous
Anonymous  // 01/01/2019
“I think Lyco have some great offers but sometimes their replacement bulbsare not very competitive”
Helpful Report
Posted 15 years ago
Thank you for your comments. It is always worth having a look on our website we regularly have special offers on all sorts of items and these change from week to week. Kim Puttick Customer Service Manager
Posted 6 years ago
“Pleased with service. Prompt delivery. Good quick Customer Services Dept when used.”
Helpful Report
Posted 15 years ago
Thank you for your custom. We work hard to ensure the service we offer meets with your requirements and am pleased to hear we have succeeded. Kim Puttick Customer Service Manager
Posted 6 years ago
“Fast efficient service Usefull information on product use”
Helpful Report
Posted 15 years ago
Thank you for your custom and for taking the time to leave feedback. Please visit our website again soon, we often have discounts and sale items available on the web only. Kim Puttick Customer Service Manager
Posted 6 years ago
“Good prompt service”
Helpful Report
Posted 15 years ago
Thank you for taking the time to leave feedback it is invaluable in helping us to improve even further the service we offer our customers. Kim Puttick Customer Services Manager
Posted 6 years ago
“The only problem I find is that the information on the internet is not always good enough. I purchased 4 external lights recently, the information stated that you need to order the bulbs separately, but, did not tell you which bulb was required. Had to phone customer services to confirm which bulb was required.”
Helpful Report
Posted 15 years ago
Thank you for your comments. We are working hard to make the website consumer friendly to ensure it is easy to find what you want quickly but at the moment there are certain restrictions that mean we cannot label the lamps alongside the fittings, we are working on this and hope to offer this in the future. Meanwhile either sales or customer service are happy to answer any queries you may have. Kim Puttick Customer Service Manager
Posted 6 years ago
“Our circular flourescent tube blew. It was one of a pair. We tried to replace the 'bulb' at B & Q and on line at the other 'major DIY stores' but with no luck. BY CHANCE I CAME ACROSS LYCO and found just the tube I needed - so I ordered 2! THEY ARRIVED AT 9.30 THE FOLLOWING MORNING as a standard delivery. Now is that service or is that service? Now saved in my 'favourites' for the next problem.....”
Helpful Report
Posted 15 years ago
Thank you for your custom. I am so pleased we were able to help with your lighting problem and its good to hear you have saved our details for the future. Our website is worth a look every now and then as we often have 24 or 48hr discounts and offers available. Kim Puttick Customer Service Manager
Posted 6 years ago
“dealt with Lyco for many years - good prices and stock”
Helpful Report
Posted 15 years ago
Thank you for your continued custom and for taking the time to leave feedback. Kim Puttick Customer Service Manager
Posted 6 years ago
“I was very impressed buy the level of service which I received and the next day delivery was a pleasant surprise!”
Helpful Report
Posted 15 years ago
Thank you for taking the time to leave feedback. We work hard to ensure the service we offer meets with your requirements and am pleased to hear we have succeeded and hope that you will visit our website again soon. Kim Puttick Customer Services Manager
Posted 6 years ago
“Good, speedy service”
Helpful Report
Posted 15 years ago
Thank you for taking the time to leave feedback. We work hard to ensure the service we offer meets with your requirements. Kim Puttick Customer Service Manager
Posted 6 years ago
“Rapid, efficient service - good company to deal with”
Helpful Report
Posted 15 years ago
Thank you for taking the time to leave feedback it is invaluable in helping us to improve even further the service we offer our customers. Kim Puttick Customer Service Manager
Posted 6 years ago
“Very courteous, prompt and reliable”
Helpful Report
Posted 15 years ago
Thank you for taking the time to leave feedback. We work hard to ensure the service we offer meets with your requirements and am pleased to hear we have succeeded and hope that you will visit our website again soon. Kim Puttick Customer Service Manager
Posted 6 years ago
“Helpful and efficient”
Helpful Report
Posted 15 years ago
Thank you for your custom and for taking the time to leave feedback. Kim Puttick Customer Services Manager
Posted 6 years ago
“Both online and telephone ordering is very good. E mail updates of offers and promotions appreciated.”
Helpful Report
Posted 15 years ago
Thank you for your custom and for your feedback. I am pleased you find the updates helpful and will feed you comments through to the marketing team. Kim Puttick Customer Service Manager
Posted 6 years ago
“5-star feedback. The delivery was the day following my order (!), the lighting system exactly as described on the website (and exactly what I needed), neatly and safely packaged and with good assembly instructions.”
Helpful Report
Posted 15 years ago
Thank you for taking the time to leave feedback. We work hard to ensure the service and the products we offer meet with your requirements and am pleased to hear we have succeeded and hope that you will visit our website again soon. Kim Puttick Customer Services Manager
Posted 6 years ago
“very good efficiant company”
Helpful Report
Posted 15 years ago
Thank you for your custom and for taking the time to leave feedback. Please visit our website again soon.
Posted 6 years ago
“Good value lighting company with fast delivery”
Helpful Report
Posted 15 years ago
Thank you for taking the time to leave feedback. We work hard to ensure the service we offer meets with your requirements and am pleased to hear we have succeeded and hope that you will visit our website again soon. Kim Puttick Customer Service Manager
Posted 6 years ago
“Good selection of products at reasonable prices. Product information is usually good so you can order with confidence. Great service - I placed my order at around 23.00 and all the stuff arrived at 08.00 on the second day.”
Helpful Report
Posted 15 years ago
Thank you for your custom and for taking the time to leave feedback it is invaluable in helping us to improve even further the service we offer our customers. Kim Puttick Customer Services Manager
Posted 6 years ago
“Excellent SErvice”
Helpful Report
Posted 15 years ago
Thank you for taking the time to leave feedback on the service we offer. I am pleased we have exceeded your expectations. Kim Puttick Customer Service Manager
Posted 6 years ago
“excellent”
Helpful Report
Posted 15 years ago
I am pleased our service has been to your requirements and that your lamps work well in normal circumstances. This type of fitting is not designed to be used with any sort of dimmer or electrical switching device as this would cause interferance with the electronic ballasts and would shorten the life and reliability of the lamps which is as you have mentioned. Kim Puttick Customer Service Manager
Posted 6 years ago
“I was told about Lyco and tried them, excellent service and will use them alway again”
Helpful Report
Posted 15 years ago
Welcome to Lyco. Thank you for your custom and for taking the time to leave feedback. I am pleased we were able to offer the products and service levels you require and hope you visit our website again soon. Kim Puttick Customer Service Manager
Posted 6 years ago
Lyco is rated 4.7 based on 16,604 reviews