Lyco Reviews

Name: Lyco
Address: 24-26, Vincent Avenue, Milton Keynes, 24-26, Vincent Avenue, Milton Keynes, Crownhill
Rating: 4.73

4.7 Rating 16,602 Reviews

96 %

of reviewers recommend Lyco

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous

Anonymous // 01/01/2019

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“Quick delivery. Hard to get though to customer service as one of the bulbs had stopped working after 2 hours. Once I had spoken to customer service, they were very quick to send out a replacement.Thank you.”

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Posted 14 years ago

I apologise you were not able to get through immediately to Customer Service but am glad they were able to resolve to your satisfaction quickly and efficiently. Kim Puttick Customer Service Manager

Posted 6 years ago

“excellent ordering system and service Delivery on time and in perfect condition.”

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Posted 14 years ago

We work hard to ensure our products and service meets with your requirements and am pleased we have succeeded in this instance. We thank you for your custom. Kim Puttick Customer Service Manager

Posted 6 years ago

“really easy to order from website, plenty of information about products”

Helpful Report

Posted 14 years ago

Thank you for your feedback. I am pleased you found the website easy to navigate and you found the information on the items you needed. Do not hesitate to contact our sales team who would be happy to help should you ever need further information on anything. Kim Puttick Customer Services Manager

Posted 6 years ago

“very quick delivery and the solar lights really work well, am very pleased with the purchase”

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Posted 14 years ago

Thank you for your feedback. The solar lights are very popular and now is the perfect time to fit them, I am glad you are pleased with your choice. Kim Puttick Customer Service Manager

Posted 6 years ago

“Good value quality products, easy to use website and quick delivery service.”

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Posted 14 years ago

We work hard to ensure our products and service meets with your requirements and am pleased we have succeeded in this instance. We thank you for your custom and for taking the time to leave feedback. Kim Puttick Customer Service Manager

Posted 6 years ago

“Fast prompt delivery, kept me informed on order status. Would recomend”

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Posted 14 years ago

We work hard to ensure our products and service meets with your requirements and am pleased we have succeeded in this instance. We thank you for your custom and look forward to helping with any lighting requirements you may have in the future. Kim Puttick Customer Service Manager

Posted 6 years ago

“Have used before always get very good Service :-)”

Helpful Report

Posted 14 years ago

We appreciate the time you have taken to leave feedback and thank you for your continued custom we look forward to helping with any lighting requirements you may have in the future. Kim Puttick Customer Service Manager

Posted 6 years ago

“Fast, but not the cheapest”

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Posted 14 years ago

Thank you for your feedback. We try very hard to keep our prices as low as possible and believe we are very competitive in this area against equivalent goods. Kim Puttick Customer Services Manager

Posted 6 years ago

“I have used Lyco for many years and as long as they carry on offering quality goods at competitive prices I will continue to use them in the future.”

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Posted 14 years ago

Thank you for your continued custom. I am pleased to hear we have been able to provide the service and goods you have required through the years and hope to do this for many years to come. Kim Puttick Customer Service Manager

Posted 6 years ago

“Normally very good service with prompt delivery, though our last order was muddled up with another customer, and we had to return their order and wait a few more days for ours to be delivered. Template apology email offered.”

Helpful Report

Posted 14 years ago

Thank you for your feedback. Please accept my apologies for the initial error, fortunately although the oportunity to err is there throughout your order process, our staff are conscientious and well trained and this rarely happens. I am glad when it did we were able to resolve quickly and efficiently to your satisfaction. Kim Puttick Customer Service Manager

Posted 6 years ago

“Good , reliable and trusted firm”

Helpful Report

Posted 14 years ago

Thank you for your custom and for taking the time to leave feedback. We look forward to helping with any lighting requirements you may have in the future. Kim Puttick Customer Service Manager

Posted 6 years ago

“generally good service, occasional invoicing errors cause difficulties (ie give credit card at time of order, staff send out with invoice not credit card charge, very rude accounts staff chase)”

Helpful Report

Posted 14 years ago

I am sorry you have had a problem with invoicing. Occasionally the bank will not let us process a credit card so for certain customers, to ensure your order is not held, we will send it out on an invoice unpaid. The accounts team should then advise the situation and request payment, at no point should they be rude, please accept my apologies, your comments will also be passed to the accounts manager for investigation. Kim Puttick Customer Service Manager

Posted 6 years ago

“good service”

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Posted 14 years ago

Thank you for your custom and for taking the time to leave feedback. Kim Puttick Customer Service Manager

Posted 6 years ago

“very prompt service”

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Posted 14 years ago

Thank you for your custom and for taking the time to leave feedback. Please visit our site for information on the end of production of T12 tubes in April. Kim Puttick Customer Service Manager

Posted 6 years ago

“Suppliers of many different electrical goods”

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Posted 14 years ago

Thank you for taking the time to leave feedback. Please come back soon to look at our latest offers and new products. Kim Puttick Customer Service Manager

Posted 6 years ago

“Delighted with products, price and quick delivery. Will be ordering more soon”

Helpful Report

Posted 14 years ago

We work hard to ensure our products and service meets with your requirements and am pleased we have succeeded in this instance. We thank you for your continued custom and look forward to helping with any lighting requirements you may have in the future. Kim Puttick Customer Service Manager

Posted 6 years ago

“Lyco are a very good and efficient company to deal with.”

Helpful Report

Posted 14 years ago

Thank you for your custom and for taking the time to leave feedback. We look forward to helping with any lighting requirements you may have in the future. Kim Puttick Customer Service Manager

Posted 6 years ago

“Very efficient”

Helpful Report

Posted 14 years ago

Thank you for taking the time to leave feedback. Please come back soon to look at our latest offers and new products. Kim Puttick Customer Service Manager

Posted 6 years ago

“Very useful website and I have now used you two or three times. The help from the team is always brilliant especially when you dont know what you are looking for, the team help you so much and do a search for you which is brilliant.”

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Posted 14 years ago

Thank you for purchasing your goods from Lyco and for taking the time to leave feedback. We value our customers opinions and use them to better our customers experience in the future. It is great to receive feedback that tells us we are getting it right. Please come back and visit us again soon. Kim Puttick Customer Service Manager

Posted 6 years ago

“Good quick service”

Helpful Report

Posted 14 years ago

Thank you for your feedback, it is good to hear that our customers have a good experience when purchasing from Lyco. Kim Puttick Customer Service Manager

Posted 6 years ago

Lyco is rated 4.7 based on 16,602 reviews