Lyco Reviews

Name: Lyco
Address: 24-26, Vincent Avenue, Milton Keynes, 24-26, Vincent Avenue, Milton Keynes, Crownhill
Rating: 4.73

4.7 Rating 16,571 Reviews

96 %

of reviewers recommend Lyco

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous

Anonymous // 01/01/2019

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“I think Lyco is a good company”

Helpful Report

Posted 14 years ago

Thank you for your custom, please come back soon to look at our latest offers and new products. Kim Puttick Customer Service Manager

Posted 5 years ago

“speedy service delivering goods that i want!”

Helpful Report

Posted 14 years ago

Thank you for taking the time to leave feedback. We work hard to ensure our products and service meet with your requirements and am pleased we have succeeded in this instance. Kim Puttick Customer Service Manager

Posted 5 years ago

“Great service, easy to use website and a purchase order/invoice system which is ideal for schools”

Helpful Report

Posted 14 years ago

Thank you for your feedback and your custom. We continue to make changes to ensure that all services are as streamlined and as easy to use as possible. Kim Puttick Customer Service Manager

Posted 5 years ago

“Fast service; well packed items.”

Helpful Report

Posted 14 years ago

Thank you for your custom and for taking the time to leave feedback it is invaluable in helping us to further improve the service we offer our customers. Kim Puttick Customer Service Manager

Posted 5 years ago

“Excellent fantastic service,simple to use and prompt delivery”

Helpful Report

Posted 14 years ago

Thank you for your kind comments. We work hard to ensure our service meets with your requirements and am pleased we have succeeded in this instance. Kim Puttick Customer Service Manager

Posted 5 years ago

“No fuss service, quick and on the ball. Prices could be more compeditive”

Helpful Report

Posted 14 years ago

Thank you for your comments. We try very hard to ensure our prices are competetive unfortunately there have been huge rises in component prices for many of the lamps we sell and all suppliers have found their prices rising over the last few months. Kim Puttick Customer Service Manager

Posted 5 years ago

“Supplied product as advertised.”

Helpful Report

Posted 14 years ago

Thank you for your custom and for taking the time to leave feedback. Kim Puttick Customer Service Manager

Posted 5 years ago

“very quick delivery easy to use web site”

Helpful Report

Posted 14 years ago

Thank you for your feedback. The recent changes made to the website have made it easier to access our product range, please come back soon to look at our latest offers and new products. Kim Puttick Customer Service Manager

Posted 5 years ago

“Very good service”

Helpful Report

Posted 14 years ago

Thank you for your custom and for taking the time to leave feedback it is invaluable in helping us to further improve the service we offer our customers. Kim Puttick Customer Service Manager

Posted 5 years ago

“Excellent company offering a sensible range of products at competitive prices and making the complete package with excellent delivery options.”

Helpful Report

Posted 14 years ago

Thank you for your kind comments. We work hard to ensure our prices are competetive and our service meets with your requirements and am pleased we have succeeded in this instance. Kim Puttick Customer Service Manager

Posted 5 years ago

“A very quick service, from order to delivery.”

Helpful Report

Posted 14 years ago

Thank you for your custom, please come back soon to look at our latest offers and new products. Kim Puttick Customer Services Manager

Posted 5 years ago

“Cheap, fast, not always best quality”

Helpful Report

Posted 14 years ago

Please do not hesitate to let us know of any quality issues you may have as we cannot address problems if we are unaware of them. This could help further improve our service to our customers. Kim Puttick Customer Service Manager

Posted 5 years ago

“Excellent service, fast and efficient. Brilliant customer service. Will be pleased to deal with Lyco again.”

Helpful Report

Posted 14 years ago

Thank you for your continued custom and your kind feedback. We will always try to resolve any problem that occurs quickly and efficiently and am pleased we have managed to do just that. Kim Puttick Customer Service Manager

Posted 5 years ago

“. ..”

Helpful Report

Posted 14 years ago

Thank you for your custom and for taking the time to leave feedback. Kim Puttick Customer Service Manager

Posted 5 years ago

“Order delivery prompt. One item LED was faulty. Excellent Customer Service Advisor. Lyco replaced and provided an address label to print off & collected faulty goods at their cost. V/Good service.”

Helpful Report

Posted 14 years ago

I am sorry you had a problem with one of your lights and am pleased we were able to resolve immediately to your satisfaction. Thank you for your custom and for taking the time to leave feedback. Kim Puttick Customer Services Manager

Posted 5 years ago

“My first order was delivered very well packaged and on time. There was a small problem with my second order but Lyco were extremely prompt and very efficient in resolving the issue to my complete satisfaction. I will definitely shop with them again and have no hesitation in highly recommending their products and the excellent customer service.”

Helpful Report

Posted 14 years ago

Thank you for your custom and your feedback. We will always try to resolve any problem that occurs quickly and efficiently and am pleased we have managed to do just that. Kim Puttick Customer Service Manager

Posted 5 years ago

“Excellent service providing items that are unavable through the high street”

Helpful Report

Posted 14 years ago

I am pleased you have found the items you needed on our website, please come back soon to check out our offers and new products. Kim Puttick Customer Service Manager

Posted 5 years ago

“Prompt service. Good price. Items well packed but one bulb broken in a pack of ten (out of a hundred ordered). Probably didn't happen in transit and the tinkling of glass was obvious. This should probably have been picked up during packing hence the 'Poor' rating for the bulbs themselves.”

Helpful Report

Posted 14 years ago

I am sorry you received a damaged lamp. Because of the nature of the goods this does happen occasionally but I can assure you we would never knowingly dispatch a broken item. I have raised a credit for the damaged item but if you would prefer a replacement please let us know. Kim Puttick Customer Service Manager

Posted 5 years ago

“You are brilliant”

Helpful Report

Posted 14 years ago

Thank you for your order and for your kind comments. Should you have anything you would have liked done differently please let us know so we can further improve the service we offer. Kim Puttick Customer Service Manager

Posted 5 years ago

“They are a very responsive and helpful company, with a great range of choices”

Helpful Report

Posted 14 years ago

Thank you for your order and for taking the time to leave feedback. We look forward to helping with any lighting requirements you may have in the future. Kim Puttick Customer Service Manager

Posted 5 years ago

Lyco is rated 4.7 based on 16,571 reviews