Lyco Reviews

Name: Lyco
Address: 24-26, Vincent Avenue, Milton Keynes, 24-26, Vincent Avenue, Milton Keynes, Crownhill
Rating: 4.73

4.7 Rating 16,573 Reviews

96 %

of reviewers recommend Lyco

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous

Anonymous // 01/01/2019

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“Have now used Lyco several times, this experience as good as before”

Helpful Report

Posted 14 years ago

We appreciate you have a vast array of companies to purchase from and thank you for your continued custom and support. Kim Puttick Customer Service Manager

Posted 5 years ago

“Fairly easy to use although I found the categorisation / grouping on website a bit unhelpful. Could be because the product is a bit off mainstream. I would be interested to receive information about options for when the incandescent bulbs are no longer available.”

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Posted 14 years ago

Thank you for your feedback. Please do not hesitate to call and speak to the sales team on 01908 651100 who will be only too pleased to talk you through all the options available for replacements for Incandescent lamps. We also have a new catalogue available from September that will contain options and information on this subject. Kim Puttick Customer Service Manager

Posted 5 years ago

“Efficient.”

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Posted 14 years ago

Thank you for taking the time to leave feedback. Kim Puttick Customer Service Manager

Posted 5 years ago

“My order was handled swiftly and efficiently, particularly as it was only for 3 items. I was very pleased.”

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Posted 14 years ago

I am pleased we were able to help with the items you required and that you were happy with the service you recieved. Kim Puttick Customer Service Manager

Posted 5 years ago

“only part order received”

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Posted 14 years ago

I apologise that one of the items ordered was out of stock at the time of dispatch and had to follow on and trust you received this without problem. Please do not hesitate to call our Customer Service line 01908 651100 option 2 should this not be the case. Kim Puttick Customer Service Manager

Posted 5 years ago

“Easy to use website, prompt delivery, excellent packaging.”

Helpful Report

Posted 14 years ago

Thank you for your custom and for taking the time to leave feedback. I am glad you were pleased with the products and services offered. Kim Puttick Customer Services Manager

Posted 5 years ago

“Easy to use website; very prompt service.”

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Posted 14 years ago

Thank you Mr Henton for your custom. I am pleased you found the products you needed and recieved them in good time. Kim Puttick Customer Service Manager

Posted 5 years ago

“A very efficient company to deal with.”

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Posted 14 years ago

Thank you for your custom and for taking the time to leave feedback. Kim Puttick Customer Service Manager

Posted 5 years ago

“Fantastic customer service on the phone helpline. Very friendly and efficient.”

Helpful Report

Posted 14 years ago

Thank you for your comments. Our sales and customer service staff are well trained in our products and are always happy to offer advice or help in any way possible. Kim Puttick Customer Service Manager

Posted 5 years ago

“Outstanding service, though I buy the T8 flourescent tubes that go with these starters elsewhere as they are around half the Lyco price!”

Helpful Report

Posted 14 years ago

Thank you for taking the time to leave feedback. Should you need a reasonable quantity of tubes at any given time please do call and speak to the sales team who may be able to arrange special pricing for you. Kim Puttick Customer Service Manager

Posted 5 years ago

“The service was faultless.”

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Posted 14 years ago

Thank you for your kind comment. The team at Lyco work hard to ensure we offer the best possible service I am pleased you found this to be the case. Kim Puttick Customer Service Manager

Posted 5 years ago

“First class service keep u well informed.”

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Posted 14 years ago

Thank you for your custom and for leaving feedback. Please visit our website again soon so you dont miss the July Clearance Sale. Kim Puttick Customer Service Manager

Posted 5 years ago

“good, swift”

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Posted 14 years ago

Thank you for your custom and for taking the time to leave feedback. Kim Puttick Customer Service Manager

Posted 5 years ago

“I was surprised there were so many different sizes in both diameter and length for what I thought would be an industry standard replacement for a kitchen under unit fluorescent tube. The best bit was I was able to telephone and speak to someone who new their products and could say "yes that replacement tube is the one you need" and it was.”

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Posted 14 years ago

I am pleased you managed to find the item you needed and that the product knowledge of the sales team was useful. Kim Puttick Customer Service Manager

Posted 5 years ago

“EXCELLENT SERVICE ALTHOUGH I THINK THE DELIVERY CHARGES ARE TOO HIGH”

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Posted 14 years ago

Thank you for leaving feedback. Unfortunately our carriage charges are governed by the carrier we use but we believe the cost is far outweighed by the excellent service they provide. We have had a huge reduction in damages, late deliveries and general problems and all parcels are traceable from the point of dispatch giving the customer a far improved service. Kim Puttick Customer Service Manager

Posted 5 years ago

“Really good service. Could track package all of the way. Very pleased”

Helpful Report

Posted 14 years ago

Thank you for your custom and for taking the time to leave feedback. I am pleased you found the tracking helpful and were able to find the lamps you needed. Kim Puttick Customer Service Manager

Posted 5 years ago

“Ordering was easy, received advice on order progress at each stage, delivery within 2 days, couldn't be more pleased.”

Helpful Report

Posted 14 years ago

Thank you for your custom and for taking the time to leave feedback. I am pleased our service met your requirements. Please visit again soon. Kim Puttick Customer Service Manager

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 14 years ago

Thank you for taking the time to leave feedback. Please visit our website again soon to make sure you dont miss the July Clearance Sale. Kim Puttick Customer Service Manager

Posted 5 years ago

“An excellent, next day delivery service. I received the light in very good order and it looked exactly the same as the illustration shown on Lyco's website.”

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Posted 14 years ago

Thank you for leaving feedback and for your positive comments. Its always good to hear what we are getting right (and even wrong) so we may improve the service we offer. Kim Puttick Customer Services Manager

Posted 5 years ago

“Easy web site to follow, quick and efficent ordering system. Excellent reliable delivery service and very quick. Products always found to be as described and good value.”

Helpful Report

Posted 14 years ago

Thank you for your comments. Come back soon to make sure you don't miss out on our July Clearance Sale. Kim Puttick Customer Service Manager

Posted 5 years ago

Lyco is rated 4.7 based on 16,573 reviews