Love Logs Reviews

Name: Love Logs
Address: Unit 7 Two Woods Trading Estate, Talbots Lane, Brierley HIll, Dudley
Rating: 4.96

5.0 Rating 1,907 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 1,907 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 30th April 2024

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality & well-cut kiln-dried 20cm logs. Ideal for my hobbit stove. On the expensive side, but convenient delivery.”

Helpful Report

Posted 3 months ago

Thank you for the great review, Thomas, we're so glad you were pleased with your logs! We do understand that we aren't the cheapest, but we hope it's worth it for the quality, convenience and lack of plastic 😊 Stay toasty and we'll see you again soon 🔥 Heatheer

Posted 3 months ago

“Fantastic customer service and attention. The product arrived very swiftly and I was very pleased with the logs as they compliment my coal fire perfectly.”

Helpful Report

Posted 3 months ago

Thank you for the fantastic review 🤩 we're glad you loved your logs and we'll see you again soon! Heather

Posted 3 months ago

“Easy to use, prompt delivery and love that plant trees.”

Helpful Report

Posted 3 months ago

Thank you for the awesome review, Charlotte! We're happy you were happy with your order and that you're on board with our sustainability mission 🌳 Stay toasty and we'll see you again soon! Heather

Posted 3 months ago

“Family loves the size of our logs as they easily fit into our wood burner and burn perfectly!”

Helpful Report

Posted 3 months ago

Thank you so much for the great review, Juan! We're so glad your family loved the logs and we hope to see you again soon! Heather

Posted 3 months ago

“Perfect size logs that burn superbly! Always fast delivery -5 stars and highly recommended!”

Helpful Report

Posted 3 months ago

Thank you so much for the brilliant review, Kim! We're so happy you'd recommend us, and we hope we'll see you again soon 🤩 Heather

Posted 3 months ago

“I have used Love Logs products for a couple of years now and keep going back to them for the quality of goods and the prompt service I receive.”

Helpful Report

Posted 3 months ago

Thank you so much for the brilliant review, Nick, we love hearing from our regular customers! We're so glad you keep coming back and we'll hopefully see you again soon! Heather

Posted 3 months ago

“The hobbit logs are the perfect size for a small Victorian fireplace and the quality of all the products is fantastic. They’re also delivered really quickly.”

Helpful Report

Posted 3 months ago

Thank you so much for the fantastic review, Amanda 🤩 Stay toasty and we'll see you again soon! Heather

Posted 3 months ago

“Always high quality and uniform in size, the wood is dry and very dense, giving a good heat and long burn. Paul and Heather are helpful and provide a personal service. Extremely fast delivery.”

Helpful Report

Posted 3 months ago

Thank you so much for your lovely review, Rhodri, it's always a pleasure to hear from our regular customers 😊 See you again soon! Heather

Posted 3 months ago

“The most reliable supplier of quality logs I have ever experienced. The next day delivery is a real bonus. Also good to know you are doing your bit for the planet with your tree planting scheme.”

Helpful Report

Posted 3 months ago

Thank you so much for the awesome review, Elizabeth, we love getting feedback from our regular customers 😃 Stay cosy and we'll see you again soon Heather

Posted 3 months ago

“Absolutely brilliant. Couldn’t be more pleased with your products and services”

Helpful Report

Posted 3 months ago

Thank you for the brilliant review, Richard! We're so glad you've been pleased with your orders and we'll see you again soon 🤩 Heather

Posted 3 months ago

“Ordered some new firelighters for the log burner and Ooni. Delviery was very quick and the product works as advertised”

Helpful Report

Posted 3 months ago

Thank you for the great review, Philip, we're really glad you were pleased with your order 🤩 See you again Heather

Posted 3 months ago

“First time I used Love logs and very happy!”

Helpful Report

Posted 3 months ago

Thank you for the great review, Jose, we're happy you're happy 😃 See you again soon Heather

Posted 3 months ago

“Very pleased with my log delivery, tightly packed boxes, on time, easy to store and already being used in this weather!”

Helpful Report

Posted 3 months ago

Thanks so much for taking the time to leave us a review! Hope to see you back soon 😃 Paul

Posted 3 months ago

“Exactly what I needed. Fast delivery, sensibly packaged, good quality and more economical than buying from our local DIY store.”

Helpful Report

Posted 3 months ago

Thanks so much for the review Freddy, we appreciate it!!! Paul

Posted 3 months ago

“Well done to you guys. You sorted out my wrong order (that I messed up) and sent the correct one. The hobbit logs are perfect. I will be buying the kindling next 👍”

Helpful Report

Posted 3 months ago

Ahhhh thanks so much, the benefits of being a small business that can react quickly :) Paul

Posted 3 months ago

“Amazing service and lovely logs which burn beautifully and fit my squirrel perfectly!”

Helpful Report

Posted 3 months ago

Ahhh that's amazing to hear, thanks so much for taking the time to leave us a review! Paul

Posted 3 months ago

“Fantastic for lighting any fire 🔥 100% reliable highly recommended”

Helpful Report

Posted 3 months ago

Thank you so much Sharon, we appreciate the review! Paul

Posted 3 months ago

“Super efficient 👍”

Helpful Report

Posted 3 months ago

Thanks so much for the review, we appreciate you! Efficient is what we do 😎 Paul

Posted 3 months ago

“The team is so efficient and, importantly, helpful. Advice is freely given, delivery is prompt and the environmental aspect is to be applauded. The logs are more expensive than the run-of-the-mill ones, but I suppose that is to be expected given that more effort is put into sourcing and supplying them in ways which support improving and caring for the environment.”

Helpful Report

Posted 3 months ago

Thanks so much Eleanor, this is lovely to read! We love seeing our regular customer's name pop up, and we appreciate your support 💚 Paul

Posted 3 months ago

“Great ethos, great logs. Delivered promptly”

Helpful Report

Posted 3 months ago

Thank you so much for this brilliant review 😊 We're happy you're happy and can't wait to see you again! Stay cosy Heather

Posted 3 months ago

Love Logs is rated 5.0 based on 1,907 reviews