Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,688 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,688 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

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“I strongly recommend this business. New to the BBQ world, I was wanting to improve my cooking flavours. I was amazed, as were my guests by the impact that high quality charcoal has on a cook. It was transformative, for example, to the flavour of sweetcorn. Ditto souvlaki chicken and vegetable skewers. I will, quite simply, never go back to supermarket charcoal again. It's like going from instant to 'real' coffee. Love Logs were prompt, communicated welland delivered on quality. I can't wait to try the impact of wood pellets on my slow-cooked brisket this weekend. Buy here - you'll be glad you did. Jonathan Wilson”

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Posted 1 year ago

Wow!!!! Thank you so much Jon, this is the type of review that makes it all worthwhile 😍 There are so many things about good charcoal that make a difference to your food - the complete carbonation, the single species woods used, the high temperatures you can reach - and I'm so glad you found it! The cherry and apple chunks are going to take you to a whole new level!!! I'd go for cherry with beef, apple may be a little too subtle. Thanks so much for your review! Paul

Posted 1 year ago

“great product delivered on time the logs don't burn too quickly and the quality is excellent”

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Posted 19 hours ago

“Although my order was slightly more expensive per box than my usual log supplier the way the logs were tightly packed more than compensated. The logs were perfectly cut to size to fit my Hobbit stove. The customer service was excellent and I will now be ordering my firewood from Love Logs.”

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Posted 1 day ago

“Overall the logs are of good quality, size and burn well, however the recent boxes have contained an increase in smaller lightweight pieces. I have made Paul aware of this. Otherwise it would be a 5* from me. Delivery is always punctual”

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Posted 2 days ago

“I've been extremely happy with Love Logs. The logs are of good quality and burn really well. I also really like the sustainability policy. Delivery is quick and the boxes they come in are easy to store. The company is very responsive to feedback on the odd occasion when there has been an issue. Customer service is friendly and efficient. I would definitely recommend Love Logs!”

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Posted 2 days ago

“The hobbit logs are the perfect size for my small fireplace. Very good customer service.”

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Posted 3 days ago

“Charcoal is excellent - fast lighting, hot temparature and all UK sourced which is important to me. Delivery quick and trouble free”

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Posted 4 days ago

“Redeemed themselves when a bunch of logs turned up mouldy. Without any request they apologised, sent over a replacement and all within 48 hours. Great customer service! And the oak burns lovely on my log burner.”

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Posted 4 days ago

“Great selection of products, great service and excellent communication when things did not go as planned due to circumstances beyond their control.”

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Posted 4 days ago

“Great service and fast delivery”

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Posted 4 days ago

“Love logs is now my new mantra- As these are truly wonderful.”

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Posted 4 days ago

“Really lovely logs especially the hobbit ones! Delivery is always fast and efficient!”

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Posted 5 days ago

“Logs arrive on time, delivery guy always lifts them into my hall, box is heavy, I think the delivery guys should have a barrow to wheel them in as my house is not on a kerbside, there are a couple of paths to walk down. The logs are a good size and burn well and long”

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Posted 5 days ago

“Very helpful deliverer and very good sized logs thank you”

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Posted 1 week ago

Thank you for the brilliant review, Mary, we're so glad you were happy both with the delivery and the logs 😀 Stay cosy and we'll see you again soon Heather

Posted 3 days ago

“Deliver was prompt and the wood was exactly as described. I have ordered a 30kg oak box twice now to use for my offset smoker, and I get 2/3 full day cooks out of 1 box, plus a few extra for shorter ones. I will happily continue to use Love Logs.”

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Posted 1 week ago

Thank you for the awesome review, Geoffrey 🤩We love hearing that we're helping people cook awesome food, don't forget to tag @lovelogsuk if you post on socials so we can see what you're making! See you again soon 🔥 Heather

Posted 3 days ago

“Love these firelighters, and the service from Love Logs is exceptional. Thank you.”

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Posted 1 week ago

Thank you so much for the amazing review, Anne, exceptional is a lovely way to be described 🤩 See you soon Heather

Posted 3 days ago

“Great quality logs and cold soking dust that both burnt well in their own ways. Smoked some excellent kippers with their oak dust and kept warm while eating them.”

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Posted 1 week ago

Thanks for the brilliant review, John, smoked kippers sound amazing 🤩 See you again soon Heather

Posted 3 days ago

“Great logs. Delivered FAST! After trying to find a reliable log supplier. I’m now a loyal love logger!”

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Posted 1 week ago

Ahh thanks so much Robert... we might need to coin the phrase Loyal Love Logger 🤣

Posted 1 week ago

“Quality as always”

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Posted 1 week ago

Thanks so much, this is exactly what we strive for - there's no excuse for companies selling inconsistent fuels! Paul

Posted 1 week ago

“First time used Love Logs and not disappointed. Top notch box of logs delivered next day. Will certainly be using Love Logs in future 👍”

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Posted 1 week ago

Thank you so much for the wonderful review Stan, especially after your first order - we can't wait to see you again soon! Stay cosy 🔥 Paul & Heather

Posted 1 week ago

“Santa delivered a pizza oven, where was I going to get logs over the Christmas period? Ordered on 29th arrived 30th in time for a New Year’s pizza party 🥳 Fantastic service, will be using again.”

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Posted 1 week ago

Santa - legend Love Logs - legends You, cooking pizzas for your friends - legend Thanks so much for the lovely review, and check out our blog for dough & pizza oven tips 😃 Paul

Posted 1 week ago

Love Logs is rated 5.0 based on 2,688 reviews