Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,715 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,715 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good clear pages online, and speedy delivery.”

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Posted 2 days ago

“The team at Love logs went beyond the normal and helped me resolve a mistake I had made. Logs of good quality and arrived within 2 days of order. Great service. Thank you”

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Posted 2 days ago

“Very good 😊 and professional Pacing… Good quality”

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Posted 3 days ago

“Brittish oak charcoal, great burn time and little bag crumb… as I expected, quality from love logs. 👍🏻👀”

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Posted 6 days ago

“Really quick delivery. The logs are brilliant, have a long burn and are all cut to the same length so look good in my wood store. I was really impressed how long they burnt and the heat generated ws much better the standard logs on the market. Highly recommend”

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Posted 1 week ago

“Love Logs were great.”

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Posted 1 week ago

“Prompt and efficient. Used several times and happy to recommend.”

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Posted 1 week ago

“Delivery and quality top notch. Ordered the Asado fuel bundle and very happy with it, had a couple bags of charcoal while I was at it which looks top quality. Order came really quickly considering the size of it all, really impressed.”

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Posted 1 week ago

“These were recommended by my Charnwood installer and they have proved to be the best logs yet”

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Posted 1 week ago

“A friend had used these firelighters and recommended them. So much better than the traditional fire lighters, so petrol like smell. Delivered quickly”

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Posted 2 weeks ago

“Easy order, logs delivered in under 24 hours. Easy to catch with a clean burn. Highly recommend.”

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Posted 2 weeks ago

“Always there when needed come wind rain and heavy snow well done”

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Posted 2 weeks ago

“Great wood excellent for smoking any kind of meat”

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Posted 3 weeks ago

“We're a big fan of Love Logs in this house! I've tried other companies and for kids for for a Hobbit burner, none have been as good. The sizing is really consistent and good quality. They arrive quickly, securely packaged and their choice of delivery company is a reliable one. If we have had any issues the response has been really quick and with a generous and helpful resolution.”

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Posted 3 weeks ago

“I've been ordering from Love Logs for about three years since having a Hobbit stove fitted and they're brilliant! The Hobbit logs are a perfect fit and pretty impossible to find anywhere else. The boxes stack neatly in the shed so no problems with building specialist log stores or the tedium of stacking logs! My latest delivery had one box which contained standard size logs by mistake. After contacting the company, they immediately sent a replacement box of the right size which arrived the next day. They even suggested gifting the large logs to someone who could make use of them rather than returning them, which I did. Such amazing customer service from an ethical small business. I can't recommend them highly enough.”

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Posted 3 weeks ago

“My order arrived quickly and well packaged. Great service 👏”

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Posted 3 weeks ago

“Excellent logs. I’ve bought a couple boxes of the 15cm hobbit logs, they are brilliant. They don’t burn too quickly, no nasty smell. Definitely be buying more logs from Love Logs. 10/10.”

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Posted 3 weeks ago

“Quality charcoal and smoking chunks every time”

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Posted 3 weeks ago

“Great logs, and fantastic customer service. Thank you!”

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Posted 3 weeks ago

“We're very happy with Love Logs and would highly recommend the kiln dried logs and kindling. The service is also excellent.”

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Posted 3 weeks ago

Love Logs is rated 5.0 based on 2,715 reviews