Love Logs Reviews

Name: Love Logs
Address: Unit 7 Two Woods Trading Estate, Talbots Lane, Brierley HIll, Dudley
Rating: 4.96

5.0 Rating 1,937 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 1,937 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 19th May 2024

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered some new firelighters for the log burner and Ooni. Delviery was very quick and the product works as advertised”

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Posted 4 months ago

Thank you for the great review, Philip, we're really glad you were pleased with your order 🤩 See you again Heather

Posted 4 months ago

“First time I used Love logs and very happy!”

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Posted 4 months ago

Thank you for the great review, Jose, we're happy you're happy 😃 See you again soon Heather

Posted 4 months ago

“Very pleased with my log delivery, tightly packed boxes, on time, easy to store and already being used in this weather!”

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Posted 4 months ago

Thanks so much for taking the time to leave us a review! Hope to see you back soon 😃 Paul

Posted 4 months ago

“Exactly what I needed. Fast delivery, sensibly packaged, good quality and more economical than buying from our local DIY store.”

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Posted 4 months ago

Thanks so much for the review Freddy, we appreciate it!!! Paul

Posted 4 months ago

“Well done to you guys. You sorted out my wrong order (that I messed up) and sent the correct one. The hobbit logs are perfect. I will be buying the kindling next 👍”

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Posted 4 months ago

Ahhhh thanks so much, the benefits of being a small business that can react quickly :) Paul

Posted 4 months ago

“Amazing service and lovely logs which burn beautifully and fit my squirrel perfectly!”

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Posted 4 months ago

Ahhh that's amazing to hear, thanks so much for taking the time to leave us a review! Paul

Posted 4 months ago

“Fantastic for lighting any fire 🔥 100% reliable highly recommended”

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Posted 4 months ago

Thank you so much Sharon, we appreciate the review! Paul

Posted 4 months ago

“Super efficient 👍”

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Posted 4 months ago

Thanks so much for the review, we appreciate you! Efficient is what we do 😎 Paul

Posted 4 months ago

“The team is so efficient and, importantly, helpful. Advice is freely given, delivery is prompt and the environmental aspect is to be applauded. The logs are more expensive than the run-of-the-mill ones, but I suppose that is to be expected given that more effort is put into sourcing and supplying them in ways which support improving and caring for the environment.”

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Posted 4 months ago

Thanks so much Eleanor, this is lovely to read! We love seeing our regular customer's name pop up, and we appreciate your support 💚 Paul

Posted 4 months ago

“Great ethos, great logs. Delivered promptly”

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Posted 4 months ago

Thank you so much for this brilliant review 😊 We're happy you're happy and can't wait to see you again! Stay cosy Heather

Posted 4 months ago

“Excellent service and the logs are perfect for a small inset wood burner.”

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Posted 4 months ago

Thank you so much for the brilliant review, we're so glad you loved your logs 😍 Stay warm and we will see you soon! Heather

Posted 4 months ago

“Great experiendd with Love Logs. Ordering, delivery all easy. I like that there is a smaller size box for those of us who don’t have a ton of space for storage. Finally of course the logs themselves are great and have a nice slow clean burn”

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Posted 4 months ago

Thank you so much for this awesome review! We aim to give every customer a great experience, so we love to hear we've succeeded in that 🤩 Stay cosy and we'll see you again soon Heather

Posted 4 months ago

“A real find - logs that fit ! Fast delivery and logs good quality.”

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Posted 4 months ago

Thank you so much for the review, Steve, we really appreciate it! We’re so glad you were happy with the Hobbit Logs 😊 See you soon Heather

Posted 4 months ago

“Very speedy and reliable service, great logs that burn hot and very cleanly.”

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Posted 4 months ago

Thank you so much for the fantastic review, Thomas. We're so glad you were pleased with the logs and the service 😊 Stay cosy and we'll see you again soon! Heather

Posted 4 months ago

“Bought some smoking dust and saw the video about using the smoke generator. I had trouble in the past due to not cleaning the generator and /or less than dry dust. The advice was invaluable and I turned out some fantastic smoked salmon as a result. Delivery was fast and dust was good value for money.”

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Posted 4 months ago

Thank you for the great review, David! We're so glad you were pleased with your order and that you found the video helpful 🙌 Smoked salmon is one of our favourites so make sure you tag @planetfriendlyfirewood if you post your smokes on social media so we can see it! See you soon Heather

Posted 4 months ago

“Return customer. Think this says it all.”

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Posted 4 months ago

Thank you for the 5* review and for being a loyal customer, Paul! We really appreciate your support 😊 See you again soon Heather

Posted 4 months ago

“We have been worried about getting the right size logs for our Hobbit log burner but Love Logs have solved the problem. The 15cm logs are a perfect size, burn nice and slowly and come beautifully packed. We have just placed our second order and will be back!”

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Posted 4 months ago

Thank you so much for the great review, Clive! We're so happy we were able to solve your problem and can't wait to see you again 🤩 Heather

Posted 4 months ago

“Great service. Fast delivery. Only unhappy person was the courier delivering a 40kg box!”

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Posted 4 months ago

Thank you so much for the great review, Paul! Don't worry, all of our boxes are less than 30kg which is well within DPD's limits 😊 See you soon Heather

Posted 4 months ago

“Thank you Heather and Paul for always delivering the perfect size logs for my Hobbit log burner. I would have no hesitation in recommending you to anyone who is looking for a reliable supplier.”

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Posted 4 months ago

Thank you so much for this awesome review, Viv 😍 We're so glad you love your logs and hope to see you again soon! Heather

Posted 4 months ago

“Amazing wood, burns cleaner & for longer than other logs & arrives in a recyclable cardboard box. Fantastic customer service, planet friendly & great logs keeps us coming back for more. Highly recommended.”

Love Logs 5 star review on 28th December 2023

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Posted 4 months ago

Thank you so much for this awesome review, and what a great picture 😍 We're glad you were happy with your order and hope to see you again soon 😀 Heather

Posted 4 months ago

Love Logs is rated 5.0 based on 1,937 reviews