Love Logs Reviews

Name: Love Logs
Address: Unit 7 Two Woods Trading Estate, Talbots Lane, Brierley HIll, Dudley
Rating: 4.96

5.0 Rating 1,912 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 1,912 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 30th April 2024

156

Anonymous

Anonymous // 01/01/2019

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“Amazing service and lovely logs which burn beautifully and fit my squirrel perfectly!”

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Posted 3 months ago

Ahhh that's amazing to hear, thanks so much for taking the time to leave us a review! Paul

Posted 3 months ago

“Fantastic for lighting any fire 🔥 100% reliable highly recommended”

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Posted 3 months ago

Thank you so much Sharon, we appreciate the review! Paul

Posted 3 months ago

“Super efficient 👍”

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Posted 3 months ago

Thanks so much for the review, we appreciate you! Efficient is what we do 😎 Paul

Posted 3 months ago

“The team is so efficient and, importantly, helpful. Advice is freely given, delivery is prompt and the environmental aspect is to be applauded. The logs are more expensive than the run-of-the-mill ones, but I suppose that is to be expected given that more effort is put into sourcing and supplying them in ways which support improving and caring for the environment.”

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Posted 3 months ago

Thanks so much Eleanor, this is lovely to read! We love seeing our regular customer's name pop up, and we appreciate your support 💚 Paul

Posted 3 months ago

“Great ethos, great logs. Delivered promptly”

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Posted 3 months ago

Thank you so much for this brilliant review 😊 We're happy you're happy and can't wait to see you again! Stay cosy Heather

Posted 3 months ago

“Excellent service and the logs are perfect for a small inset wood burner.”

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Posted 3 months ago

Thank you so much for the brilliant review, we're so glad you loved your logs 😍 Stay warm and we will see you soon! Heather

Posted 3 months ago

“Great experiendd with Love Logs. Ordering, delivery all easy. I like that there is a smaller size box for those of us who don’t have a ton of space for storage. Finally of course the logs themselves are great and have a nice slow clean burn”

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Posted 4 months ago

Thank you so much for this awesome review! We aim to give every customer a great experience, so we love to hear we've succeeded in that 🤩 Stay cosy and we'll see you again soon Heather

Posted 3 months ago

“A real find - logs that fit ! Fast delivery and logs good quality.”

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Posted 4 months ago

Thank you so much for the review, Steve, we really appreciate it! We’re so glad you were happy with the Hobbit Logs 😊 See you soon Heather

Posted 3 months ago

“Very speedy and reliable service, great logs that burn hot and very cleanly.”

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Posted 4 months ago

Thank you so much for the fantastic review, Thomas. We're so glad you were pleased with the logs and the service 😊 Stay cosy and we'll see you again soon! Heather

Posted 3 months ago

“Bought some smoking dust and saw the video about using the smoke generator. I had trouble in the past due to not cleaning the generator and /or less than dry dust. The advice was invaluable and I turned out some fantastic smoked salmon as a result. Delivery was fast and dust was good value for money.”

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Posted 4 months ago

Thank you for the great review, David! We're so glad you were pleased with your order and that you found the video helpful 🙌 Smoked salmon is one of our favourites so make sure you tag @planetfriendlyfirewood if you post your smokes on social media so we can see it! See you soon Heather

Posted 3 months ago

“Return customer. Think this says it all.”

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Posted 4 months ago

Thank you for the 5* review and for being a loyal customer, Paul! We really appreciate your support 😊 See you again soon Heather

Posted 3 months ago

“We have been worried about getting the right size logs for our Hobbit log burner but Love Logs have solved the problem. The 15cm logs are a perfect size, burn nice and slowly and come beautifully packed. We have just placed our second order and will be back!”

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Posted 4 months ago

Thank you so much for the great review, Clive! We're so happy we were able to solve your problem and can't wait to see you again 🤩 Heather

Posted 3 months ago

“Great service. Fast delivery. Only unhappy person was the courier delivering a 40kg box!”

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Posted 4 months ago

Thank you so much for the great review, Paul! Don't worry, all of our boxes are less than 30kg which is well within DPD's limits 😊 See you soon Heather

Posted 3 months ago

“Thank you Heather and Paul for always delivering the perfect size logs for my Hobbit log burner. I would have no hesitation in recommending you to anyone who is looking for a reliable supplier.”

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Posted 4 months ago

Thank you so much for this awesome review, Viv 😍 We're so glad you love your logs and hope to see you again soon! Heather

Posted 4 months ago

“Amazing wood, burns cleaner & for longer than other logs & arrives in a recyclable cardboard box. Fantastic customer service, planet friendly & great logs keeps us coming back for more. Highly recommended.”

Love Logs 5 star review on 28th December 2023

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Posted 4 months ago

Thank you so much for this awesome review, and what a great picture 😍 We're glad you were happy with your order and hope to see you again soon 😀 Heather

Posted 4 months ago

“Very pleased with the quality of the logs and the firestarters work great. Quick and friendly communication with the owners as solid updates about the delivery statuses have made our subscription wonderful so far. Highly recommended!”

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Posted 4 months ago

Thank you so much for this awesome review 😍 We're glad you're loving your subscription and can't wait to see you again soon! Heather

Posted 4 months ago

“Order delivered quickly and are packed in box for easy storage.”

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Posted 4 months ago

Thank you so much for the great review, Jacky 🤩 We're so glad you were pleased with your order and look forward to seeing you again soon! Thanks Heather

Posted 4 months ago

“Great wee business, fast delivery (came sooner than expected) and the logs were well packaged. All in all a fabulous business and would definitely use again xx”

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Posted 4 months ago

Thank you so much for this lovely review, we're so happy you were pleased with your order 😍 Stay toasty and we'll see you again soon Heather

Posted 4 months ago

“Very good quality of logs (we used both mini and full size of 20cm - both fit our tiny Stovax stove), quick delivery and absolutely no plastic packaging. Will order again :)”

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Posted 4 months ago

Thank you so much for this incredible review 🤩 We're so glad you love your logs and can't wait to see you again soon! Heather

Posted 4 months ago

“The small hard wood logs are perfect for my hobbit stove. I recommend them and will certainly buy again.”

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Posted 4 months ago

Thank you so much for the lovely review, Susan 🤩 We're so glad you'd recommend us, and we look forward to seeing you again soon! Thanks Heather

Posted 4 months ago

Love Logs is rated 5.0 based on 1,912 reviews