Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,382 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,382 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 24th April 2025

197

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product & excellent service.”

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Posted 4 months ago

Thank you for the excellent review, Neil 🤩 We're glad you love your logs and hope to see you again soon! Heather

Posted 3 months ago

“The owner is really great and answered any questions we had very quickly. Happy to support a business with morals :)”

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Posted 4 months ago

Thanks so much for the lovely review! We appreciate our lovely customers :) Paul & Heather

Posted 3 months ago

“Quick delivery and good communication. Will definitely use again!”

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Posted 4 months ago

Thank you for the great review, we can't wait to see you again soon 🔥

Posted 3 months ago

“Very high quality product, nicely packaged and delivered on time.”

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Posted 4 months ago

Thank you for the fantastic review, Ashley, we're so glad you were pleased with your order 🤩 See you again soon Heather

Posted 3 months ago

“Not cheap but the quality is excellent and delivery fast.”

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Posted 4 months ago

Thank you for the awesome review, Deborah, we're glad you love your logs 😍 See you again soon Heather

Posted 3 months ago

“I have been using Love Logs for a few years now and they have always been wonderful. Great logs and even better is the incredible customer service. Can’t fault anything!!”

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Posted 4 months ago

Thank you so much for the awesome review Amy, we love seeing our regular customer's names pop up 🤩 Stay toasty and we'll see you again soon Heather

Posted 3 months ago

“Logs are fine but I would say very overpriced for 2 boxes”

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Posted 4 months ago

Hi there, thank you for the review. We do appreciate that we are more expensive than the traditional firewood merchants but we don't strive to be the cheapest as quality, convenience and sustainability are all more important to us than cost. For example, our sturdy cardboard boxes cost a lot more than single use plastic nets, and as you can imagine, DPD charge us a lot for their next day delivery service. We do find some customers say that as our logs are such great quality, they burn hotter than cheaper alternatives so you use less, but that might not be the same experience for everyone! We appreciate you giving us a go anyway, and for the honest feedback. Stay toasty! Thanks Heather

Posted 3 months ago

“VERY EXPENSIVE”

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Posted 4 months ago

Thank you for the review, Marilyn! We do appreciate that we are more expensive than the traditional firewood merchants but we don't strive to be the cheapest as quality, convenience and sustainability are all more important to us than cost. Thank you for giving us a try and we hope to see you again! Heather

Posted 3 months ago

“The people at love logs really believe in their product and care for their customers.”

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Posted 4 months ago

Thank you so much for the awesome review, Joanna. We genuinely do care and we're so pleased that's come across 😊 Stay cosy and we'll see you again soon! Heather

Posted 3 months ago

“Quick delivery just in time for Christmas!”

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Posted 4 months ago

Thank you for the great review, we're glad we could help you have a cosy Christmas 🎄 See you again soon Heather

Posted 3 months ago

“Arrived on time, neatly packed and no plastic!”

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Posted 4 months ago

“Very happy with everything I’ve bought from Love Logs”

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Posted 4 months ago

“Always on time, always burns incredibly well, can't reccomend enough! A lovely company to buy from.”

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Posted 4 months ago

“Order was processed swiftly and was delivered even earlier than expected! Love logs wer great to deal with. Highly recommend.”

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Posted 4 months ago

“They produce a wonderful heat but just burn too quickly so are proving expensive”

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Posted 4 months ago

Hi Sue, thanks so much for the review! I'm sorry to hear you think they're a little expensive, obviously there's a premium involved in shipping them to your door, which our customers are happy to pay for the convenience, but we know it's not right for everyone! Stay toasty 🔥 Paul

Posted 3 months ago

“Helpful website, great choice, speedy delivery and the logs burn as they should! Highly recommended.”

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Posted 4 months ago

Thank you so much for this awesome review, Catherine, we're so happy you loved your logs 🤩 Stay cosy and we'll see you again soon Heather

Posted 3 months ago

“Great service, perfect for quickly topping up our supplies for the winter months. Thanks again!”

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Posted 4 months ago

Thanks for the great review, Tom, we're happy you're happy 🤩 Stay toasty and we'll see you again soon Heather

Posted 3 months ago

“Excellent quality dry oak logs and splits for my offset smoker, next day delivery and very reasonable cost.”

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Posted 4 months ago

Thank you for the great review, Lee, we're so glad you were happy with your order! Happy smoking and we'll see you again soon 🔥 Heather

Posted 3 months ago

“Love Logs have been a fantastic supplier for us...... burn quality is outstanding and the delivery really fast....l”

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Posted 4 months ago

Thank you so much for the fantastic review, we're so glad you've been so happy with the logs and the delivery service 😍😍😍 See you again soon! Heather

Posted 4 months ago

“Excellent, quick delivery”

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Posted 4 months ago

Thank you for the great review, we're so pleased you were happy with your logs 🔥 See you again soon Heather

Posted 4 months ago

Love Logs is rated 5.0 based on 2,382 reviews