Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,773 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,773 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 14th April 2026

235

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have a small log burner and, let's face it, there's many places out there where you can buy wood. We searched for good suppliers, but weren't entirely convinced that we were having value for money. But then we came across Paul and Heather's "Love Logs". What a game changer! We started buying birch, the wood wasn't always bone dry and always delivered on time. We've since started using oak, giving an intense, long-lasting heat. Eco-friendly packaging, ensuring trees are planted for every order...amazing. It should be noted that I'm not skilled at making changes to an order, but contacting Paul and Heather via WhatsApp is a pleasure. Always personal and friendly, worth problems always resolved. By the way, you must try the firelighters! They last for ages! And all I know is, I'll not consider anyone else. Love Logs consistently gives me the quality that I demand at a competitive price. Rhodri Aberystwyth”

Helpful Report

Posted 3 months ago

Hi Rhodri, Thank you so much for the wonderful review!!! I think there might be a typo in "the wood wasn't always bone dry" but we'll forgive you for being such a fantastic customer 😉 Thanks for your support & always a pleasure to help! Paul

Posted 3 months ago

“Excellent logs. Smoked a pork loin and some beef with them with brilliant results.”

Helpful Report

Posted 4 months ago

Thanks so much for the reviews David, very much appreciated! Happy cooking 🔥 Paul

Posted 3 months ago

“Excellent quality, great value and fast delivery. Thanks”

Helpful Report

Posted 4 months ago

Thanks so much Ondrej... that's exactly what we set Love Logs up to offer 😎 Paul

Posted 3 months ago

“All good... kindling, logs, speedy delivery. I'll keep ordering!”

Helpful Report

Posted 4 months ago

Thanks so much for your order and the review, Michael - we hope to see you again soon! Paul

Posted 3 months ago

“The quality of the product is excellent but i think the performance of a company can sometimes be best tested by how they react to a problem. I placed an order on a specific timeline to ensure delivery coincided with the delivery a new BBQ and the arrival of guests and when we could be at the property. Love Logs kept up their end of the deal but sadly the couriers let us both down badly. However Heather at Love Logs stayed on it with constant communication with us and the couriers outside of normal working hours and into the weekend to resolve the issue. Customer service is a blend of quality product and consistent transparent communication whether there is good, bad or no news. Love Logs delivered on both and I would have no hesitation in recommending them as a professional, friendly and reliable supplier”

Helpful Report

Posted 4 months ago

Hi Tony Heather here, thank you so much for taking the time to leave this fantastic and detailed review! We never want to let anyone down so I'm really glad you were happy with the communication and even happier that the logs got to you in time and the BBQ was a success 🙌 It sounds like this might be the start of a long and beautiful partnership, so happy cooking and we'll see you again soon! Thanks Heather

Posted 4 months ago

“We buy the compressed fire lighters. Highly recommend. Easy and efficient. So much more user friendly and longer lasting than the commercial easily available and smelly fire lighters. Much better value for money. Highly recommend.”

Helpful Report

Posted 4 months ago

Thank you for the brilliant review, Mark 🔥We think they're so much better than the horrible chemical blocks too, so it's great to hear you agree See you again soon Heather

Posted 4 months ago

“Thank you to Love Logs! Service and logs are pure quality. Our first time order but the beginning of a beautiful relationship! We had the log burner bundle, the logs burnt bright and clean and the quantity just right for us. Thank you once again.”

Helpful Report

Posted 4 months ago

Thank you so much Hannah, what an amazing review to read 🤩🤩🤩 We're so glad you were happy with your first order and can't wait to see you again soon 🔥 Heather

Posted 4 months ago

“Whisky staves were a gift for a friend. Package arrived in a timely fashion with plenty notifications and friend was delighted with the gift”

Helpful Report

Posted 4 months ago

Thank you for the 5* review, Gregor and we're so glad your friend loved the gift 🙌 Hopefully see you again soon Heather

Posted 4 months ago

“Logs came as described for my Oklahoma Joe smoker.wood dry. Great product”

Helpful Report

Posted 4 months ago

Thanks for the great review, Paul 🤩 Happy smoking, don't forget to tag @lovelogsuk in your cooks so we can see what you're making! See you again soon Heather

Posted 4 months ago

“Great product, decent price, and excellent service (responded promptly and intervened effectively when there was a problem with the delivery).”

Helpful Report

Posted 4 months ago

Thank you so much for the awesome review, Tim! We're sorry you had a delivery issue but glad we could sort it out quickly for you 😊 See you again soon Heather

Posted 4 months ago

“Love these logs, they are the perfect size for my Morso Squirrel log burner. I do not like using large logs. They burn well nd fit nicely without touching the window or the sides.”

Helpful Report

Posted 4 months ago

Thank you for the awesome review, Coral 😊 We're happy you're happy with your logs and hope to see you again soon! Heather

Posted 4 months ago

“Great logs all round and very fast delivery”

Helpful Report

Posted 4 months ago

Thanks for the great review, Adam, we're so glad you love your logs 🔥 Stay toasty and we'll see you again soon Heather

Posted 4 months ago

“Excellent quality logs and delivered very quickly. My go to company for our wood burner fuel.”

Helpful Report

Posted 4 months ago

Thank you so much for the awesome review, Amanda, we love to hear we're the go to 🤩 Stay cosy and we'll see you again soon Thanks Heather

Posted 4 months ago

“as expected with very quick delivery”

Helpful Report

Posted 4 months ago

Thank you for the fantastic review, Paul 🤩

Posted 4 months ago

“Great service, great choices, especially some of the fruit Woods that you have! Even one of your competitors recommended you to me!”

Helpful Report

Posted 4 months ago

Thanks Steve, really appreciate your review, hope you're enjoying your pizza oven! Happy cooking 🔥 Paul

Posted 4 months ago

“Great product ! Perfect for our new Salamander Hobbit wood burner.”

Helpful Report

Posted 4 months ago

Thanks so much for the review Sam! You chose the best little stove, only right to feed it the best little logs 🤩 Stay cosy 🔥 Paul

Posted 4 months ago

“I always get our firewood here. Great deals, loads of choice and no fear of plastic packaging and they couldn't be more helpful.”

Helpful Report

Posted 4 months ago

Thanks so much for the lovely review 😍 Paul

Posted 4 months ago

“Quick and efficient. Little bit on pricey side. Logs to what they need to do!”

Helpful Report

Posted 4 months ago

Thanks Mike, appreciate the review and your honesty. We always try and price competitively to anyone else doing what we do - British wood, plastic free, delivered next-day. We'd really love any market info you can give us with anyone doing all of that more competitively than we are! Thanks in advance, Paul

Posted 4 months ago

“Fantastic charcoal, which I’ve been buying from Love Logs for some years - love the smoking chunks too!”

Helpful Report

Posted 4 months ago

Thanks so much for the review Rob, and good to see you still cooking outside come the colder months!!! Happy cooking 🔥 Paul

Posted 4 months ago

“Forever grateful to have discovered Love Logs as a convenient way to order logs. The quality is fantastic and delivery prompt. The one time I had an issue, Heather responded quickly and sorted the problem straightaway. Highly recommend.”

Helpful Report

Posted 4 months ago

Ahh what a lovely review, thanks so much for finding us and sticking with us, we appreciate you! ❤️ Heather & Paul

Posted 4 months ago

Love Logs is rated 5.0 based on 2,773 reviews