Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,546 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,546 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 17th August 2025

Anonymous

Love Logs 5 star review on 14th August 2025

Angus Walker

Love Logs 5 star review on 10th August 2025

Steve Lewis

Love Logs 5 star review on 30th June 2025

Mike Kent

229

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tried a few different pellets for my pizza oven , these are the best , easy to light , consistent burn , great results”

Helpful Report

Posted 1 month ago

Booooom, that's what we do 😎 Thanks for the review! Paul

Posted 1 month ago

“Excellent product, timely delivery and terriffic packaging. A super company that I will be using a great deal!”

Helpful Report

Posted 1 month ago

Thank you so much for the wonderful review... we can't wait to see you back! Paul

Posted 1 month ago

“Some of the best charcoal I have ever used! But better than that is the customer service! Pretty much deliver anywhere! Brilliant”

Helpful Report

Posted 1 month ago

Thanks so much Martyn, we appreciate you!!! Happy cooking 🔥 Paul

Posted 1 month ago

“Great product great price what more can I say! Really good logs will be ordring more!”

Helpful Report

Posted 1 month ago

That's what we do 😎 Thanks for the review Kevin, happy cooking 🔥 Paul

Posted 1 month ago

“WHAT WE WANTED . Thanks 👌”

Helpful Report

Posted 1 month ago

Thanks so much Paul, glad we can help! Paul

Posted 1 month ago

“A great company with that personal quality offering a wide range of wood for every imaginable use. They deliver promptly pack thoughtfully and always have an eye our planets future.”

Helpful Report

Posted 1 month ago

Thanks Joanna, we always wanted to have the widest range in the UK, so it's really good to hear this is noticed! Happy cooking 🔥 Paul

Posted 1 month ago

“Very good service quick dispatch. Would welcome more dense cgarcial with longer burn rate.”

Helpful Report

Posted 1 month ago

Hi Richard, Thanks so much for the review! No matter the density of the wood, once carbonised they all burn very similarly... actually the longer burning charcoals tend to have a lower carbon content, so technically they're actually an inferior product! All of this said, we are working on a new product in this space, but we need to make sure the quality and sustainability meet our expectations. Watch this space! Paul

Posted 1 month ago

“Genually love you guys!! I've had the coal before and think it's great but I've been using supermarket bought kinderling for my pizza oven. After watching your YouTube video on lighting it I decided to buy the Fuel Kit. I have to say it made a massive differnence, the oven temperature was perfect and so much easy to manage. Recommend 100% and my delivery turned up the next day, whcih blew my mind! Thank you fo doing what you do.”

Helpful Report

Posted 1 month ago

Thank you so much for this amazing review, Louis, we love you too! We love pizza, so it's great to hear we've improved your pizza making experience 🍕🍕🍕 Happy cooking and we'll see you again soon Heather

Posted 1 month ago

“Got what I wanted, fast delivery, looks like a quality product.”

Helpful Report

Posted 1 month ago

Thanks for the awesome review, David, we're happy you're happy 😎 See you again soon Heather

Posted 1 month ago

“I would highly recommend. My BBQ'd food tastes so so much better. I'm using a fraction of the amount of charcoal I would usual use with the cheap BigK which means it's not as expensive as you might think. The temperature is higher for longer. Overall a great product from people who care about the planet. Well done!!”

Helpful Report

Posted 1 month ago

Thanks so much for the awesome review, Richard, we're so glad you see the benefits of a great product over a cheap one! Happy cooking and we'll see you again soon 🔥 Heather

Posted 1 month ago

“Hobbit logs; easy order, qk delivery, easy to move in a cardboard box which is again recycled.”

Helpful Report

Posted 1 month ago

Thanks for the great review, Dave, we love seeing our long-time customer's names pop up 🤩 See you again soon Heather

Posted 1 month ago

“Our fuel arrived promptly and just in time for major cookout. Seasoned wood chunks, charcoal and good times. Thank you Love Logs, DJ BBQ”

Helpful Report

Posted 2 months ago

We love you DJ BBQ! Thanks for your support, as always. See you soon!

Posted 1 month ago

“I attended a master class in BBQ techniques where the Smokin Elk promoted Love Logs with different types of wood for flavouring He also promoted the charcoal for cooking Wow I used the charcoal yesterday which was so clean and no chemicals and gave off great heat. Whilst cooking two large tomahawk steaks I used two lumps of oak wood to flavour the meat whilst cooking The meat was amazing and I will never go back to a gas BBQ again. I highly recommend Love Logs for cooking and flavouring”

Helpful Report

Posted 2 months ago

Thanks so much for the awesome review, Mike, those steaks look INCREDIBLE 🤩 So glad the charcoal worked well for you, and look forward to seeing you again soon Heather

Posted 1 month ago

“New customer last winter, so impressed am now stocking up for this one. We have a small stove that requires hobbit logs. . Love Logs are the best I've found.”

Helpful Report

Posted 2 months ago

Thanks so much Fred, we appreciate your support! Paul

Posted 2 months ago

“Excellent service, efficient delivery and packaged well. Looking forward to burning the apple logs”

Helpful Report

Posted 2 months ago

Thanks very much... that's what we do 😎 Paul

Posted 2 months ago

“"Retired oak whisky barrels, cut and dried to produce oak smoking chunks with a lovely hit of whisky - you can smell it as soon as you open the bag!" I have bought Whisky barrels from other companies before and normally there is a Whisky smell, sadly not this time.”

Helpful Report

Posted 2 months ago

Hi Matt, Sorry to hear you're disappointed with the smell of your chunks. As you can imagine when we buy retired whisky wood, by its nature there will always be some variability in what we receive... how long the barrels were empty, how dry they have got and how long the wood is in our warehouse before we ship it will all make a difference. However, I'd like to reassure you these are genuine whisky barrel oak and will still impart wonderful flavour on your food when burned. Happy smoking 🔥 Paul

Posted 2 months ago

“Fast delivery, good strong packaging for each type of wood. Wood quality is excellent with all bark stripped off and extremely low moisture content. Very happy.”

Helpful Report

Posted 2 months ago

Thanks for the awesome review Jason, we try and make the best chunks on the market so we love getting feedback like this! Happy cooking 🔥 Paul

Posted 2 months ago

“Charcoal and smoking woods all high quality, and very promptly delivered.”

Helpful Report

Posted 2 months ago

Thanks John, that's what we do 😎 Happy cooking 🔥 Paul

Posted 2 months ago

“Website is very easy to navigate and prices are great value too. Once ordered the delivery was lightning quick. Will definitely be back for more smoking wood soon, thanks to everyone at love logs for a 10/10 customer experience.”

Helpful Report

Posted 2 months ago

Thank you Dorian, for your order and the amazing review! Happy smoking 🔥 Paul

Posted 2 months ago

“Love logs is a great service. We buy the kindling for our Ooni and they are very high quality and perfect size. Very happy we found them”

Helpful Report

Posted 2 months ago

Boom, thanks so much Laura this is awesome to hear!!!! Thanks for the reviews and happy pizza making 🍕 Paul

Posted 2 months ago

Love Logs is rated 5.0 based on 2,546 reviews